Tripair Reviews 19

Still waiting for a refund from MAY 2020!!!!
We made the bigger mistake ever. Because prices were slightly better than directly with the airline we booked our flights via Tripair.
WHAT A HORRIBLE MISTAKE!!!!!
It's been months since the flight was cancelled and a long email chain with back and forth, and still as of today 02-Feb-2021, we don't have our money back.
If at some point they decided to reply to one of our multiple email the answer was that we needed to be patient.
How long should we have patience? 10 more years? We will NEVER EVER recommend to anyone to buy fights with this company. Don't let them trick you with the price, there's no customer support and clearly no intention to refund the money.

cheating with the price.........offer a real good price and when all data has been entered there is no tickets to the indicated price.

Why is it so hard to contact tripair? I need to change my flight details but no one has everv responded to my emails. According to their website they will respond as soon as possible during working hours or the following day if mailed after hours. But its not true! My flight will be in few weeks yet i still cant get hold of anyone? This is frustrating and stressful, Their customer service needs a lot of improvement to attend to their customer’s needs and query.

Can somebody from tripair customer service team please send me an update ASAP?!

Last Thursday I was informed by Tripair that two of my three short flights during my Easter holidays in Ethiopia were cancelled and that I had to write back to them to accept their alternative suggestions before April 7th. I wrote back and accepted - no answer. Phoneline permanently busy. What am I supposed to do now?? Am I going to lose my money? I might have to look for a lawyer if I don't hear anything from Tripair by tomorrow.

I experienced exactly as Barbara Thomas. There are hiding transaction fee of up to 27 euro which did not show in the total amount of the flight cost. Just when i paid, and i was informed that there was extra fee charged.