Very easy to browse and locate shows I was interested in seeing in Las Vegas. It’s great to have reservations in advance rather than waiting for last minute deals after we arrive in town. Pricing wa... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
We enjoyed our first visit to Ripley's Aquarium in Myrtle Beach, SC in quite a few years. Thank you, Tripster, for the nice discount offer that I took advantage of. We enjoyed all aspects of the aqu... See more
Company replied
Ms. Samantha was the BESTEST!! She is a very patient and kind person. I am older and need alittle time to process some bookings and prices… Therefore, a patient customer service individual is... See more
Company replied
I requested handicap consideration when booking. Although it didn’t show on the voucher, when I called more than a month later, the person who answered confirmed the request had been received at th... See more
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Company details
- #133 of 199 best companies in Travel Agency
Written by the company
Tripster is an online travel company specializing in activity and experience ticket sales. Since 2001, the company has assisted over 4 million customers with booking their ultimate vacation. Now in over 30 popular destinations across the United States and trusted by the biggest brands in travel.
Contact info
1440 State Hwy 248, Ste Q104, 65616, Branson, United States
- 800-590-8125
- customerservice@tripster.com
- tripster.com
4.5
Excellent
2K reviews
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
15 tickets, easy and quick
I purchased 15 tickets split between 3 places. The site was very user friendly and easy to navigate. I received the confirmation email and mobile tickets very quickly. I will continue to use this site for future events. This was my first time.
March 31, 2026
Reply from Tripster
Glad you were able to navigate the site and purchase with ease! We look forward to assisting you with your future travel and are so glad you took the chance booking with Tripster! We're proud to have gained you as a customer!
Easy to use app and provided great…
Easy to use app and provided great discount and dates for the aquarium.
April 7, 2026
Reply from Tripster
So glad you were able to save for the aquarium using Tripster! Thanks for the 5-stars!
Reply from Tripster
So glad you received great seats and were able to check in with ease! Thanks for the 5-stars!
Purchased same day- delivered…
Purchased same day- delivered immediately and scanned in early with WB for a great tour! Saved nearly $50 over direct at the desk with a family of 4!
March 30, 2026
Reply from Tripster
So glad we were able to help you save! Thanks for the 5-stars!
Great narration by Agnes
Great narration by Agnes. She made the boat tour more entertaining.
March 28, 2026
Reply from Tripster
Glad you enjoyed your time!
Reply from Tripster
So glad you were able to save with ease! We look forward to assisting you in the future!
Reply from Tripster
Glad we helped you save! Thanks for the 5-stars!
Great pricing and easy to book
Great pricing and easy to book, they give helpful tips to assure your visit is hassle free. Will use again!
March 31, 2026
Reply from Tripster
Glad you were able to save with ease! We look forward to assisting you in the future!
Ms. Samantha is GREAT
Ms. Samantha was the BESTEST!!
She is a very patient and kind person.
I am older and need alittle time to process some bookings and prices…
Therefore, a patient customer service individual is a WONDERFUL PERSON to speak with!
She explained everything and helped me with some decisions that I needed to make!!
PLEASE. Tell her THANK YOU, again and again from me!!
Thanks
Patricia Bennett Davis
April 4, 2026
Reply from Tripster
We are so glad to hear our Customer Service Agent, Samantha offered you exceptional, patient, and helpful service. We will certainly relay your feedback and applaud her for a job well done! Thank you for taking the time to recognize her. We hope you enjoy your luau!
System ordered ordered tickets for the…
System ordered ordered tickets for the wrong venue, no issue cancelling except they would not send an email with cancellation verification
April 3, 2026
Reply from Tripster
We're sorry to hear that the wrong tickets were purchased. We list the address on each particular listing as we do offer several different locations. We show that we assisted you with immediately voided the transaction so no funds were taken to ensure you could book the proper location. Thanks for the feedback.
I accidentally booked the wrong date
I accidentally booked the wrong date. I called in, and everything was really fixed up within a few minutes.
April 3, 2026
Reply from Tripster
We're happy to hear we were able to assist you with rebooking your tickets for the luau. We hope you enjoyed your time!
The Comedy Barn was a fun experience
The Comedy Barn was a fun experience! The ticket purchasing experience was simple and quick. Great job!
March 26, 2026
Reply from Tripster
So glad you were able to purchase with simplicity and ease and you enjoyed your time at The Comedy Barn!
Super easy to purchase at a great price
March 28, 2026
Reply from Tripster
Glad you were able to purchase with ease at a great price! Thanks for your feedback!
Tripster restored my faith in customer service and instilled faith in ordering tickets online! 10/10
My experience with Tripster on a recent trip to Pigeon Forge could not have been any better! I purchased tickets to a Variety Act through them that were significantly less expensive than the retail ticket price, even when applying discount codes. Our seats were in the 2nd row and center stage. It made for a wonderful evening. Additionally, I purchased tickets for the Pirates Voyage show (again, much cheaper ticket prices.) When we arrived at the show, I realized that I had purchased tickets for the Myrtle Beach location and not Pigeon Forge. My 9 year old was heartbroken, as this was our last night in town and the highlight of our trip. Tripster worked with the venue to see if they could get us in for the show but it happened to be sold out. They answered the phone within a few rings of me calling for help and stayed on the line with me while that searched options for rebooking (I think her name was Sam and she was LOVELY.) Unfortunatly, the shows were all sold out for the evening and without being prompted, she offered to refund the tickets even knowing it was my bone-head move in booking the wrong location. The card was refunded within 4 days of the call, and I could not be any more impressed with my service, the prices and the fact that they went the extra mile to explore options. I don't know of any other experience were a human error was so forgiven and the generosity extended will keep me loyal for life. I look forward to my next experience with Tripster and will tell everyone I know about my stellar experience. THANK YOU!!!
March 22, 2026
Reply from Tripster
Thank you so much for providing this feedback! We're so happy our agent was able to assist you with canceling the tickets you didn't need. We definitely understand that mistakes happen and want to ensure our guests' are well taken care of! We are so glad to have earned a loyal lifelong customer! We will applaud our agent on a job well done! Thanks for the great feedback!
Very crowded
Very crowded, not a large selection. We couldn’t see anything, the tanks were so dirty. Very small and absolutely not worth the price nor the time.
April 1, 2026
Reply from Tripster
We're sorry to hear you didn't enjoy your time at the aquarium. We hope your booking process through us was smooth. Thanks for the feedback!
Great deal
Got a great deal on tickets to The Haygoods show in Branson. Easy to redeem. Will definitely use again.
March 29, 2026
Reply from Tripster
So glad you were able to purchase and redeem with ease! We look forward to assisting you in the future!
I was great and The service was…
I was great and The service was excellent
And all the programs were fun
Also the price was great and highly recommended it
All the staff were friendly and proactive. l highly
Recommended 👌
March 26, 2026
Reply from Tripster
Thanks for the 5-stars! We appreciate your recommendations and look forward to assisting you in the future!
Already scanned ticket?
I bought two separate set of tickets. One of the barcodes was showing as already scanned. Thankfully they let it go but I would have had to pay at location. I felt swindled. Only two stars because the other set of tickets worked fine.
March 29, 2026
Reply from Tripster
We receive the confirmation immediately from the venue themselves. The tickets shouldn't have been scanned and we're sorry to hear you had issues upon redemption. Thanks for the feedback!
Great luau on the golf course
We really enjoyed the luau! Learning a little about the Hawaiian culture was exciting and fun. The food was great and the fire dance was awesome!
March 24, 2026
Reply from Tripster
So glad you were able to enjoy a nice luau! We're happy to assist you with your booking.
The website is very user friendly
Very easy to use the website, great prices and if you ever have your plans change it’s very easy to get a refund. Tripster is the best!
March 28, 2026
Reply from Tripster
Glad you were able to navigate the site and make an adjustment to your order with ease! We appreciate you taking the time to leave your feedback and look forward to assisting you in the future!
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