Tristeyst Reviews 15

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more


Contact info

3.7

Average

TrustScore 3.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Arrived quickly

Arrived quickly, it was hot and I didn't think it would hold and it did. Holds my phone even with my motorcycle lock cover on it. Tilts where I want and stays. I really like it. Thanks.

January 20, 2026
Rated 1 out of 5 stars

I did not order any such item

January 9, 2026
Unprompted review
Tristeyst logo

Reply from Tristeyst

Hello! First of all, thank you for browsing our product page and taking the time to read other customers' reviews. Every customer's feedback is valuable information to us, helping us continuously improve our products and services.
If you would like, we would be happy to:
Answer any questions you may have about the product or reviews in detail;
We firmly believe that sincere communication is the first step in building trust. If you have any questions or need assistance, please feel free to contact us at any time via our customer service email service@tristeyst.com . We are happy to provide you with one-on-one assistance.
Whether you ultimately choose us or not, we sincerely thank you for giving us the opportunity to learn about you. We wish you a happy shopping experience and hope you find your ideal product soon!

Rated 1 out of 5 stars

The online picture was deceiving

The online picture was deceiving. They provide minimal lighting. The candles were much smaller than depicted and after two weeks they stopped working. They were a pure disappointment. Simply a trick!!!!
DON'T WASTE YOUR MONEY!!!!!!

November 25, 2025
Unprompted review
Tristeyst logo

Reply from Tristeyst

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@tristeyst.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look