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Triton Cycles Reviews 

5,900
•
TrustScore 4 out of 5

4.1

Bicycle Store
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Review summary

Created with AI, based on recent reviews

Looking at 156 reviews, reviewers had a great experience with this company. Many loyal customers frequently mention that items arrive extremely quickly, are exceptionally well packaged, and precisely match the detailed descriptions provided directly on the official website. People also deeply appreciate the highly competitive prices, seamless purchasing processes, and the wonderfully helpful customer support team available throughout their shopping journey. However, some customers also noted occasional unexpected delays in delivery services and a frustrating lack of clear tracking information for their pending orders. A few reviewers experienced unfortunate issues with unfulfilled purchases, missing items, or encountered significant difficulties when attempting to communicate effectively with customer support.

What people talk about most

Delivery service

Users describe positive interactions with delivery_service, frequently highlighting prompt and fast shipping... See more

Product

People report positive experiences with product, highlighting great prices and items that match their... See more

Order

Reviewers highlight ambiguous aspects of order fulfillment, reflecting significant disagreement among buyers.... See more

Price

Consumers find prices to be very competitive, often noting they secured the best deals available online. Many... See more

Service

Customers consistently note ambiguous experiences with service, displaying a wide split in opinions. While... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The ad on your site made it look like it was the front and back wheel so when I brought the halo sas wheel I thought it was wheels? That’s the only down side and the slow delivery it took a lot longer... See more

Rated 4 out of 5 stars

I would review, as you keep reminding me, but rhe tyres have not arrived and there is no tracking Update, Triton have issued a refund as unable to track my item, so very good customercservice

Rated 4 out of 5 stars

Great price quick delivery would have been 5* but I sent a question by email and never received a reply I had to search online elsewhere for the answer but will be using them again

Rated 5 out of 5 stars

Seriously impressed with the sales, delivery and post-delivery care from the lovely team at Triton. I ordered a Ridley Grifn A gravel bike on the evening of the 27th Jan and was delivered by Triton's... See more

Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Bike Accessories Store
  4. Road Cycling

Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.1

All reviews

(5,900)

150 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
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Rated 3 out of 5 stars

Great bike disappointing service

Ordered a mountain bike on the website. No updates, had to chase everything up to see what was going on. Arrived 3 weeks later. Very happy with the bike so giving a generous score of 3. Just be honest with delivery timescales and try to improve customer service such as replying to emails and I think you could do better.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

5 Stars ***** for Triton!

Needed a couple of new light brackets for a bike build. Triton had everything in stock at the best price too.
Ordered easily, despatch notification 2 hours after purchasing and next day delivery. Can't ask for more than that....brilliant once again ***** 5 stars for Triton.

June 25, 2025
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