Trivago foreign banking fees…
Trivago presents various great pricing options when searching but doesn’t warn you about additional foreign fees from your bank when you book a hotel through their site!
October 2, 2025
Unprompted review
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Company details
Written by the company
Travellers find the ideal hotel for the best price on trivago.com.au. trivago is the world’s largest online hotel search site, comparing rates from over 700,000 hotels on over 200 booking sites worldwide. trivago integrates over 82 million hotel reviews and 14 million photos in order to make finding the perfect hotel easier for users. Over 45 million visitors per month find their ideal hotel by using trivago’s various filters and in turn save an average of 35% per booking. trivago was founded in 2005 in Düsseldorf, Germany and currently operates 40 international country platforms in 24 languages.
Contact info
Level 39, 2 Park Street, Sydney, NSW 2000, Australia
- https://support.trivago.com/hc/en-au
- trivago.com.au
2.6
Poor
6 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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We will NEVER again use this company to…
We will NEVER again use this company to book anything whatsoever. Yes we saved a few dollars (but NO WHERE NEAR as much as the ads claim). Their booking confirmation was a mess and we had to go to Sembo, the REAL booking agent. The room we were eventually given was NOT as nice as the one we could have booked ourselves.
September 1, 2025
Unprompted review
Trivago supports scam companies
Still recommending companies that have not returned travellers funds. This company does not help if you have issues with the scam companies they push. I got caught out - don't you.
May 13, 2020
Unprompted review
Trivago were so very supportive when I…
Trivago were so very supportive when I lost money through booking accommodation with Amoma,com (just prior to that firm going into liquidation),
Amanda Jones of Trivago encouraged and offered suggestions that enabled me to recoup my losses from my own Bank (who are now actively pursuing Amoma.com).
I will continue to use Trivago in the future. They have strong values and ethics.
November 13, 2019
Unprompted review
Reply from trivago
Hey Loranne,
Many thanks for sharing this positive feedback.
We're glad to hear that Amanda was able to help guide you through this process and that you will continue to use trivago in the future. This really makes our day :)
Should you have any further questions regarding this or any other matter please don't hesitate to get in touch again.
Regards,
Sam Wilson @ trivago User Support
Resolving a booking problem
I had some trouble with a booking that was slow to appear. Trivago were onto it in a flash after I contacted them. Fantastic customer service!
July 15, 2019
Unprompted review
Reply from trivago
Hey Michael,
Thank you very much for your valuable feedback.
We are really happy to hear we were able to assist with the booking error.
As always, let us know if there's anything else we can do to help!
Regards,
Sam @ trivago
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Thank you trivago
I just happened to look in to Sydney on my way to somewhere else. However the selection of hotel was planned through Trivago. Hilton Sydney is expensive but fantabulous structure and top class service takes this hotel well ahead of time. Trivago provides a wide range of hotels with various filter. Easy to use website for the customers.
December 3, 2014
Unprompted review
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