UPDATE: Everything written below is true. The update and increase in the # of stars is because I was able to finally get a refund- through email back-and-forth. Original: Troscriptions ha... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tro zzzz works great for me
I use many of their items. Tro zzzz is great. I don't use it nightly, just when I know I need a little help sleeping. My whoop fitness band always gets me into a fantastic hrv when I use it. Calm and Just Blue also do what the labels state. I have never tried to return anything, so I cannot speak to the other reviews, but I did cancel a subscription when I had too much. Canceling was easy and they honored it immediately. I really love this company and sorry to hear so many others don't.
Will be contacting the BBB
Will be contacting the BBB. Will not respond to a problem with the order. Look like once they get your money they are done communicating with you. Try to cancel a subscription. NO CUSTOMER SERVICE. No wonder they won't provide a phone number.

Reply from troscriptions.com
Tro Zzz in Europe
I have ordered Tro Zzz
The problem was, that you do not ship to EU (Slovakia). So I had to google it elsewhere - i found GB store where I bought it for like 70 Eur and as a bomus I had to pick it up at state post office which is always a nightmare.
When I opened it, the content was surprisingly small. So if somebody needs higher dose, you get 4 nights in 1 expensive package?? Paying 70+ Eur for a small nice sample pack that I received is a bit too much.
First night no success, but will surely finish my samples.

Reply from troscriptions.com
Don't honor their refund policy
I've been trying to return my unopened box of Tro/ZZZ and I've contacted them several times about returning but no response. So, they don't honor their refund policy listed on their site so don't buy their products unless you don't mind losing your money if you don't want it. Now that I've read about the dyeing teeth issues, I definitely won't use it.

Reply from troscriptions.com
ZZZ - No* Sleep Aid
ZZZ -
Possibly the worst sleep aid I have ever tried. Has the opposite effect of the supposed benefits. Every time I have used it, it makes me wake up multiple times through the night and makes your brain run in circles just trying to get to sleep.
Awful product. And the higher the dose, the worse the effects.
Waste of money.

Reply from troscriptions.com
Horrible Service
I dont know if my order will ever be delivered. The tracking number shows it's been sitting in Whittier, CA for the past 4 days. Horrible customer service experience.

Reply from troscriptions.com
No customer service if you have problems
I recently purchased 2 packages of the Tro Z after hearing two podcasts on how amazing this product was going to be. As with all supplements, they affect each person differently, and in the end it actually worked against my sleep rather than promoting it. The company says that I have 10 days to return the unused product, and I am now at day 6. I have spent the last 3 days trying to actually get a return address, and "Lilly" told me that I was going to get a return label which I never got. I have submitted about 10 help tickets in the past 3 days, and I still do not have a return address, label or even a customer service phone number to call. No one has responded to any of my tickets. I am pretty sure they have a "bot" service overseeing their customer service, which is really sad. So, I advise others to make sure that you really want this product and are willing to lose the cost of it if it doesn't work. I actually only purchased the product because of the return policy. In the end, I lost both 2 nights of sleep and a good bit of cash. I will correct this review if things change in the next few days. (I resorted to Instagram to get assistance and was assured I would, but I am very skeptical at this point.)
Update: I did finally get the return label on day 6. Whew.

Reply from troscriptions.com
Bad product... don't buy it
Supposed to be a health product... but they add a cheap filler made out of petroleum. Polyethylene glycol is plastic!
You can't cancel your order as I learned. Crappy company. Not even a phone number to contact them. Don't buy it
If you like STAINED TEETH go for it
If you like STAINED TEETH go for it. If you value your white teeth PRESSURE them to make changes.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







