troscriptions.com Reviews 50

TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the company's products, particularly for sleep, focus, and immune support, finding them effective and beneficial. Reviewers often highlight the quality and the unique buccal troche format as convenient and well-explained scientifically. However, some people were dissatisfied with the products, reporting issues like staining, unpleasant taste, and ineffectiveness for sleep. There were also concerns about product leakage, billing discrepancies related to subscriptions, and difficulties with customer service regarding refunds or product issues.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the products, highlighting their... See more

Quality

Consumers find quality to be ambiguous. Many reviewers praise the products, highlighting their... See more

Reviews shaping this summary

Rated 3 out of 5 stars

UPDATE: Everything written below is true. The update and increase in the # of stars is because I was able to finally get a refund- through email back-and-forth. Original: Troscriptions ha... See more

Rated 1 out of 5 stars

ZERO CUSTOMER SERVICE! NO PHONE NUMBER! NO RESPONSE TO EMAILS! This company appears to be a SCAM operation. Their very high priced products DO NOT WORK at all. They don not respond to return requests... See more

Rated 1 out of 5 stars

I ordered three True Blue and one Immune. The TruBlue I have used before and was happy. The order was free shipping but they used USPS. The order sat in the mailbox for a few days (I'm in Florida) as... See more

Rated 1 out of 5 stars

I did a one time purchase. But Troscriptions just charged my CC without authorization. I have left 4 messages at their phone number. (No none ever answers). And they won't return calls. My login is no... See more



Contact info

2.9

Average

TrustScore 3 out of 5

50 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Tro zzzz works great for me

I use many of their items. Tro zzzz is great. I don't use it nightly, just when I know I need a little help sleeping. My whoop fitness band always gets me into a fantastic hrv when I use it. Calm and Just Blue also do what the labels state. I have never tried to return anything, so I cannot speak to the other reviews, but I did cancel a subscription when I had too much. Canceling was easy and they honored it immediately. I really love this company and sorry to hear so many others don't.

November 14, 2024
Unprompted review
Rated 1 out of 5 stars

Will be contacting the BBB

Will be contacting the BBB. Will not respond to a problem with the order. Look like once they get your money they are done communicating with you. Try to cancel a subscription. NO CUSTOMER SERVICE. No wonder they won't provide a phone number.

October 24, 2024
Unprompted review
troscriptions.com logo

Reply from troscriptions.com

Hi Dane, we are sorry to hear this. Please respond with your order number and we'll see what we can do to help!

Rated 3 out of 5 stars

Tro Zzz in Europe

I have ordered Tro Zzz
The problem was, that you do not ship to EU (Slovakia). So I had to google it elsewhere - i found GB store where I bought it for like 70 Eur and as a bomus I had to pick it up at state post office which is always a nightmare.

When I opened it, the content was surprisingly small. So if somebody needs higher dose, you get 4 nights in 1 expensive package?? Paying 70+ Eur for a small nice sample pack that I received is a bit too much.

First night no success, but will surely finish my samples.

October 17, 2024
Unprompted review
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Reply from troscriptions.com

We wish we could ship to Europe but some of our ingredients are not allowed, sadly! We totally agree that 70 Eur is way too much! If you come to the US, stock up here :)

Rated 1 out of 5 stars

Don't honor their refund policy

I've been trying to return my unopened box of Tro/ZZZ and I've contacted them several times about returning but no response. So, they don't honor their refund policy listed on their site so don't buy their products unless you don't mind losing your money if you don't want it. Now that I've read about the dyeing teeth issues, I definitely won't use it.

May 29, 2024
Unprompted review
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Reply from troscriptions.com

Hi Becky, we are sorry to hear this. Please send your order number and we'll look into what happened!

Rated 1 out of 5 stars

ZZZ - No* Sleep Aid

ZZZ -

Possibly the worst sleep aid I have ever tried. Has the opposite effect of the supposed benefits. Every time I have used it, it makes me wake up multiple times through the night and makes your brain run in circles just trying to get to sleep.

Awful product. And the higher the dose, the worse the effects.

Waste of money.

March 1, 2024
Unprompted review
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Reply from troscriptions.com

Andrew, appreciate your honesty. Tro Zzz doesn't work for some but it works for most!

Rated 1 out of 5 stars

Horrible Service

I dont know if my order will ever be delivered. The tracking number shows it's been sitting in Whittier, CA for the past 4 days. Horrible customer service experience.

December 21, 2023
Unprompted review
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Reply from troscriptions.com

We are sorry to hear this. Was this resolved? If not, please share your order number and we can help!

Rated 3 out of 5 stars

No customer service if you have problems

I recently purchased 2 packages of the Tro Z after hearing two podcasts on how amazing this product was going to be. As with all supplements, they affect each person differently, and in the end it actually worked against my sleep rather than promoting it. The company says that I have 10 days to return the unused product, and I am now at day 6. I have spent the last 3 days trying to actually get a return address, and "Lilly" told me that I was going to get a return label which I never got. I have submitted about 10 help tickets in the past 3 days, and I still do not have a return address, label or even a customer service phone number to call. No one has responded to any of my tickets. I am pretty sure they have a "bot" service overseeing their customer service, which is really sad. So, I advise others to make sure that you really want this product and are willing to lose the cost of it if it doesn't work. I actually only purchased the product because of the return policy. In the end, I lost both 2 nights of sleep and a good bit of cash. I will correct this review if things change in the next few days. (I resorted to Instagram to get assistance and was assured I would, but I am very skeptical at this point.)

Update: I did finally get the return label on day 6. Whew.

December 4, 2023
Unprompted review
troscriptions.com logo

Reply from troscriptions.com

Great news, Amanda. Thank you for posting the update!

Rated 1 out of 5 stars

Bad product... don't buy it

Supposed to be a health product... but they add a cheap filler made out of petroleum. Polyethylene glycol is plastic!
You can't cancel your order as I learned. Crappy company. Not even a phone number to contact them. Don't buy it

May 2, 2023
Unprompted review

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