Trucap Reviews 72

very fast.. communication..

Good for people who have not experience loan before and want to build histry.

Thanks Arunie

I don’t know evil company still open in Australia I hoping everyone to read this
Never and ever deal with them

A wholly unsatisfactory experience...

I was a good customer for two loans with Trucap (Bizfund Pty Ltd) from early 2020 through to 2021, even paying out my first loan only two months into a six month term. But then during my third loan with them when my boutique small family business hit hard times in early 2022 having come through COVID lockdowns—including some major personal challenges and bereavements—they refused to negotiate at all, even though I had made it clear of my hardship. They then commissioned Slater Byrne Recoveries within days of my last repayment to enforce repayment. This all happened within a week from my last repayment.

On top of that, $5000 was added to the balance of the debt, being Slater and Byrne’s commission. So, without regard of me being a previously great customer when things get hard and I try to negotiate with them, they instead threw me to the dogs (metaphorically) who add more money on top of a debt I said I was having trouble paying!

(And a little background – I have literally been the sole owner and operator of this small retail business operating online since 2014, with 3 casual retail staff in a rented shop since 2019. My business was the absolute “roots” of “grass roots”. When I tried to tell them I was having legitimate trouble making ends meet due to so many mitigating factors, I literally meant it. I was down to scraping by every week to feed my young family! Literally everything was in this business)

Within a week of the last repayment in mid 2022, I received a warning that a default would be listed on my Equifax credit file, then after two more notices and both parties ignoring my authorised negotiator Chapter Two, they listed the default 32 days after the last payment was made, and only 27 days after their first notice letter. This is all extremely misleading as both Trucap and Slater and Byrne both declare on their websites that they adhere to the Privacy Act 1988, which clearly states minimum timeframes for defaults to be listed on credit files.

Oh, and do your sums when you get a loan offer – it's pretty steep "fees and charges" even at face value (as opposed to defining it as “interest”). My accountant did the figures on the two loans I got with them came out to 97.6% and 108.8% APR!!! (Annual Percentage Rate).

PS Trucap and Slater Byrne are not members of AFCA.

Andrew and his team were the best to deal with in getting business finance. It was quick and easy and Andrew was helpful every step of the way. Will always look to them for my business needs.

Japeth and the Trucap team were able to have the funds credited within less than 7 days. Great work Thank you.

Very Fast and Excellent Service.Great help with funding our Business.

Japeth was absolutely incredible! His service was professional and he did exactly what he said he would do.
I had a tricky circumstance and with his help and support Trucap have been able to help me find a new work Ute.

Wade was very helpful and friendly. The process was easy and quick.

Great service easy

Trucap WILL bankrupt you. We got an $8000 loan, missed 1 single payment and bam $5000 default fee. They would NOT let us pay a partial lump sum and payments afterwards. Today we were declared bankrupt!!! AVOID AT ALL COSTS!

Very helpful staff and help to get desired result

Ty and Lawrence were easy to work with to achieve the best outcome for my business needs

We are a repeat customer. The process is simple and the employees run you through the whole process.
I shout out to Lawrence who has always looked after us!

Amazing for small businesses. They help you when you need it & don’t turn away.

Very good person santosh is always tries his best to help out customer and provides best deal as he can.Highly recommend trupcap if you need more business funding

I am extremely happy with the service provided by Ty along with Trucap on how they reacted to my loan request. My application was considered and granted within few hours and I had to only provide minimum but appropriate information and documentation.

I would especially thank Ty for explaining all clearly and for speedily completing the entire process. Furthermore, I am amazed by the customer service that was provided to me all through. Highly recommend to everyone Ty and Trucap for loan purposes.

Ty is super easy to deal with everything went smoothly. communication was top notch.