Truegether Reviews 

379
•
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Yes, your website truegether.com is down, and we have already tried using various browsers, computers, and networks (see the attached screenshot) - it seems there are some errors in your server's co... See more

Company replied

Rated 5 out of 5 stars

Truegether is basically the perfect one stop destination for all our needs. It's selling items ranges from home items, automobile parts, kitchen items, clothing and accessories, toys to even health... See more

Rated 3 out of 5 stars

I ordered an NFL jersey through Truegether, which operates like Ebay or Amazon. They are just a marketplace, they don't actually sell the goods. Well, USPS seized the package due to the use of counte... See more

Company replied

Rated 4 out of 5 stars

This platform is reliable and eccentric. Regardless of whether the customer is searching for beauty products, home utilisations, and other decorations; you have reached the spot-on abode! Anything ext... See more

Company details

  1. Online Marketplace

Information provided by various external sources

Buyers: TrueGether is a social marketplace. It is a no fee e-commerce platform to offer buyers the lowest price they deserve. Sellers: It is a simple platform to increase eCommerce sales for sellers. We are adding lots of interesting features on top of the no fee marketplace which allows businesses to focus on core business. We take care of increasing sales, reducing cost and reducing work. We increase our reach to millions of shoppers with AI empowered campaigns by publishing products to different advertising channels like Google Ads and Bing Ads. We try different prices and marketing budgets to generate maximum sales at the best ROI for our sellers.


Contact info

3.2

Average

TrustScore 3 out of 5

379 reviews

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No recent history of asking for reviews

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3.2

All reviews

(379)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

TrueGether made it easy to find

TrueGether made it easy to find what I needed with helpful filters and clear listings. The order process was smooth, payment felt safe, and delivery was reliable.

The product arrived in good condition and matched the description provided.

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Marketplace with Exceptional Customer Support

I’ve had a great experience with TrueGether both as a seller and as a customer using the platform.

As a seller, I’ve found the marketplace easy to use, with a smooth listing process and a good overall experience. I recently needed assistance with an account and subscription issue, and I was genuinely impressed by the support team. They responded quickly, and resolved the matter professionally by processing a refund promptly.

It’s not often that you come across a company that stands behind its customers with such responsive and courteous service. Their professionalism, transparency, and willingness to help left a very positive impression on me.

Thank you to the entire TrueGether team for providing a great platform and outstanding customer support. I highly recommend TrueGether to anyone looking for an alternative online marketplace, whether you’re buying or selling.

June 18, 2026
Unprompted review
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Rated 4 out of 5 stars

Good Experience

I recently tried TrueGether and was pleasantly surprised. Finding what I needed was easy, the seller communication was good, and the item arrived on schedule. Overall experience was good.

May 21, 2026
Unprompted review
Rated 1 out of 5 stars

If Wish and Temu had a baby!

Rubbish customer service, takes 5 working days to reply. It's 2026 get your act together, Looks and feels like it's a one man band with a side hustle running this. Google mapped the address and it's some random house with a car on the driveway! Truegether... if Wish and Temu had a baby... Keep the money, you can upgrade that Toyota Corolla!

May 8, 2026
Unprompted review
Truegether logo

Reply from Truegether

Hello Selina,

We highly apologize for the inconvenience caused to you. We value our customers and ask you to please feel free to continue providing feedback about our services. Upon checking in our records we were unable to find any information associated with the details you provided, could you please send us your Transaction id or registered email address so we can look into this. We look forward to giving you the best service possible.

Thanks
Truegether Support

Rated 1 out of 5 stars

Brought 2 baseball jesey from…

Brought 2 baseball jesey from Truegether website No confirmation number order number nothing took the payment though. Still waiting on Jeseys .

April 17, 2026
Unprompted review
Truegether logo

Reply from Truegether

Hello Pedro,

Thank you for your feedback, and we’re sorry to hear about your experience.

At the moment, we’re unable to locate any order associated with the email address provided. To help us investigate this further, could you please share the correct email address used for the purchase, a screenshot of the transaction, or the order confirmation number?

Once we have these details, we’ll be happy to assist you promptly.

Thank you,
Best regards,
TrueGether Support Team

Rated 1 out of 5 stars

Bad Customer Service

I would give them zero stars if I could. I inquired if I could customize a jersey they had for sale and they replied by saying, "Contact the seller." I replied by emailing them back and saying I used the Contact Us button on the bottom of the webpage, which leads to a Contact Us page. I then filled it out and sent it. They replied and asked for me to provide them the listing link to said jersey. I did that and again received an email to contact the seller directly. I replied that nothing on the listing page suggests there is another seller of the jersey than Trugether. I have yet to receive a reply from Trugether. How are you posting goods for service on your webpage with no mention of a seller than Trugether on the webpage or in the URL or reply to me from Trugether Support when I click on the Contact Us button and tell me to contact the seller? This is extremely poor customer service that caused me to look elsewhere for a similar jersey.

April 3, 2026
Unprompted review
Truegether logo

Reply from Truegether

We’re really sorry for the inconvenience.

Just to clarify, TrueGether is a marketplace where items are listed by independent sellers. In our earlier replies, we did request that you use the “Ask a question” link on the listing page (just below the Buy Now button), as that’s the only way to reach the seller directly for customization or product-specific questions.

Your message came through the Contact Us form in the footer, which routes to our support team. Since we don’t control individual listings, we’re not able to answer those product-specific requests, which is why we guided you to contact the seller directly.

That said, your feedback is fair. We’ll work on improving this so others don’t run into the same confusion.

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Rated 1 out of 5 stars

what happened to truegether.com

Yes, your website truegether.com is down, and we have already tried using various browsers, computers, and networks (see the attached screenshot) - it seems there are some errors in your server's connection to Cloudflare DNS. We contacted you at your correct support email address provided about a week ago, several times, but you never responded. Why and when will it be working again?

Thank you

April 5, 2026
Unprompted review
Truegether logo

Reply from Truegether

Thanks for reaching out. It looks like there may be some confusion, our platform is truegether.com (spelled with an “e”), and it’s up and running normally.

The site you mentioned, “truegheter.com,” appears to be a different domain. We’d recommend double-checking the URL.

If you’re trying to access our site and still face any issues, feel free to contact us at support@truegether.com. We’re happy to help.

Rated 1 out of 5 stars

Can't complete purchase as no option is given at checkout

I want to purchase something. It won't allow me to pay. I click on the tab which says "Pat with Debit/Credit Card or Google Pay". That takes me to PayPal but not the PayPal app, it takes me to the .com. From there, it gives no option to actually use PayPal nor the option to use any other form if payment. This is really annoying as there is a discontinued product someone has listed that I can't find for sale anywhere else and I can't buy it. They need to fix this. I see another recent review here that states the exact same issue I'm having.

March 27, 2026
Unprompted review
Truegether logo

Reply from Truegether

We’re sorry you had this experience. It sounds like a checkout issue where PayPal may have been triggered even when selecting card payment, which isn’t how it should work.

Please reach out to us at support@truegether.com
with the listing URL, and we’ll make sure you’re able to place your order smoothly.

Rated 1 out of 5 stars

Don't waste your time with them

Tried to order an item from them - it's not possible to actually place the order. They give the option to pay directly with a credit card, but then one needs to sign in to PayPal, which means one has to have a pay pal account, and even thought I also tried that option, there was still no way to actually place the order. Nothing on their site works. It's very strange and suspicious. I order things online all the time and this site is very weird.

March 25, 2026
Unprompted review
Truegether logo

Reply from Truegether

We’re sorry you had this experience. It sounds like a checkout issue where PayPal may have been triggered even when selecting card payment, which isn’t how it should work.

Please reach out to us at support@truegether.com
with the listing URL, and we’ll make sure you’re able to place your order smoothly.

Rated 5 out of 5 stars

Perishable item promptly shipped and very well packed.

Kudos to the seller. I ordered a quarter wheel of cheese. It's perishable, so I was hoping for prompt shipping and appropriate packaging along with timely order updates. All of that was provided. I was impressed when the cheese arrived in good time and I found ice packs still partially frozen and multiple layers of insulation and packaging. Well done to the seller. I can easily recommend purchasing from this seller.

January 21, 2026
Unprompted review
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Rated 3 out of 5 stars

Buyer Beware

I ordered an NFL jersey through Truegether, which operates like Ebay or Amazon. They are just a marketplace, they don't actually sell the goods. Well, USPS seized the package due to the use of counterfeit postage by the Chinese seller. The Seller refused to refund my money. I filed a claim with Paypal, and within minutes, Truegether refunded my money.

November 23, 2025
Unprompted review
Truegether logo

Reply from Truegether

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused.At TrueGether, we truly value our customers and appreciate your feedback—it helps us improve our services.Could you please share the order ocnfirmation number or Paypal transaction id of the purchase you made through us.
We are committed to providing you with the best service possible and hope to serve you better in the future.

Thanks,
TrueGether Support

Rated 5 out of 5 stars

Higher Profits with No Fees

I started selling collectibles on TrueGether and was amazed at how quickly my listings gainedvisibility. The platform charges no fees, integrates easily with eBay, and promotes productsthrough Google Shopping. My profits are higher compared to other sites, and the setup wasseamless.

September 3, 2025
Unprompted review
Rated 1 out of 5 stars

I could give them a zero

If I could give them a zero I would. Item listed for $24 accessed on website as $50. Customer chat asks for personal information rather than providing answers. BUYER BEWARE!!

August 18, 2025
Unprompted review
Truegether logo

Reply from Truegether

Hi Diana,

Thank you for sharing your feedback. We're truly sorry to hear about your negative experience with TrueGether. We strive to ensure a smooth and transparent process for all our users.

In order to assist you further and resolve this matter, could you please provide the following information:

The listing link for the item in question.

The email address associated with your account.

Once we have this information, we’ll look into the issue immediately and work towards a solution. Your satisfaction is important to us, and we want to ensure that we address any concerns you have.

Thank you for your patience, and we look forward to hearing from you soon.

Thanks,
Truegether Support

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Rated 1 out of 5 stars

They do not check their emails and poor customer service

Ordered an item and forgot to change shio to address. Immediately sent them 3 emails to 3 different emails they have listed to have it updated. Sent 2 more rounds if emails the next 2 days. The 3rd day thru tell its been shipped. Well if you had checked your email you would have been able to correct it. Will never do business with this company again and leaving negative feedback all over social media.

July 24, 2025
Unprompted review
Truegether logo

Reply from Truegether

Hi Sean,

We’re sorry to hear about your initial experience. We take customer concerns seriously and always aim to respond promptly. We’re glad we could resolve this matter directly with you over email and have already processed your refund.

We’d appreciate it if you could confirm receipt of the refund and consider updating your feedback to reflect the resolution.

Thank you,
TrueGether Support Team

Rated 1 out of 5 stars

Website is very difficult to navigate

I have found this site to be very frustrating! I wanted to order 5 boxes of coffee. I was only allowed to order one. The shipping was almost twice as much as the product! If I had been able to order 5 boxes it might have been worth it. Many bad reviews on the site. Very disappointing.

May 1, 2025
Unprompted review
Truegether logo

Reply from Truegether

Hello Cherie Morales,

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused.At TrueGether, we truly value our customers and appreciate your feedback—it helps us improve our services.
We are committed to providing you with the best service possible and hope to serve you better in the future.

Thanks,
TrueGether Support

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