Trueharness™ Reviews 

406
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

I have bought from this site before and was very happy. But this time I am disappointed! I ordered a harness for my dog and realized when I got it that it was too big. I just needed to exchange it. I... See more

Rated 1 out of 5 stars

Lab pup ate through the harness covering the lash point for under strap and strap has let go. Well made product and as indicated easy to get on and off however CYBER DOG has eaten through his harness... See more

Rated 1 out of 5 stars

The customer support for this site is the worst I've ever experienced. I paid for express shipping with a tracking number. I understand with covid there will be delays. After several emails, I finally... See more

Rated 5 out of 5 stars

We just received our harness for our five month old puppy Nino Brown. Our Nino is very active and has tried to run away on several occasions. However once we received our true harness Nino felt very c... See more

Company details

  1. Animals & Pets

Information provided by various external sources

OUR IMPACT BEGINS WITH YOU At TrueHarness™, we believe the key to our success is making an impact on the happiness of the special relationship between you & your dog. We make your relationship more personal & special Customers have told us that our TrueHarness™ has not only helped make their life easier but also reconnected them after they losing their dog thanks to having their name & phone number on their harness. Our customer reviews and feedback fuel our passion to make a difference. A UNIQUE RELATIONSHIP A dog, just like any of us humans should have a stronger identity behind it. With TrueHarness™ we bring out your dog's identity with a personalized harness specifically for your dog. This creates a unique & special relationship between you, and your dog. From product design, testing, to opening your first order with us - we aim to make your journey memorable, painless, and giving you the support you need for a better relationship between you and your dog.


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2.0

Poor

TrustScore 2 out of 5

406 reviews

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2.0

All reviews

(406)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

I am so happy with the harness I just…

I am so happy with the harness I just received from true harness! The size chart really matches up with the dog and harness! Quality is awesome and the ease of putting on and taking this off my dog is GREAT! Love the velcro name plate- makes it easy to to display your pets name and number if he or she gets lost. Came quickly in the mail with out any issue. I will highly recommend this product to other dog owners.

February 1, 2021
Unprompted review
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Rated 5 out of 5 stars

Prince

My husband and I recently rescued a 6 year old, 18 lb. dog. We were walking him on a lease with a neck collar. He would pull very hard against the collar and put a strain on his neck. We brought several dog harness' but none of them worked for us. When we saw the ad for Trueharness, we decided to try their harness. When we received the Trueharness we were pleased with the quality. It fits our dog perfectly, no binding on the neck or shoulders. Everything about this harness met our approval, from quailty to price. Would definitely buy again and recommend the harness to our dog owner friends.

January 31, 2021
Unprompted review
Rated 5 out of 5 stars

We absolutely love the harness

We absolutely love the harness. It fits our baby so well. She was yanking and pulling with the leash. With this harness it made her so calm while walking her. I would definitely recommend buying one for your baby.

January 29, 2021
Unprompted review
Rated 4 out of 5 stars

I ordered the Harness

I ordered the Harness and was told 5 business days,,, but due to the mail problems it took 15 days,,, when it did arrive and I was able to see it wow ,,,, I'm impressed its made of very good quality material it will most likely out last my puppy and she's a boxer in another words im pleased with it ,,,

January 28, 2021
Unprompted review
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Rated 2 out of 5 stars

I am very disappointed with this firm

I am very disappointed with this firm. I placed my order on the 5th of January and saw where the site indicated that my order would arrive in 6 to 8 business days. On the 19th of the month (14 days after my order) I contacted the firm and was told to check out the DHL site to determine where my package was. I used the site and found that it said there was no feedback for a week. I again contacted the firm and got a very night response that said they found out that the site did not work either but no worries my package was coming .... Today is 20 days after my order and I have a bill from from my card company which I am not going to pay because I do not expect to ever see my order.
I am very disappointed.

January 26, 2021
Unprompted review
Rated 1 out of 5 stars

If I could give this company negative…

If I could give this company negative stars I would. I ordered a barking deterrent and a harness a month ago. Get told oh don’t worry it will be there sometime. Worst customer service I have ever experienced. Find another company. This one is horrible

January 25, 2021
Unprompted review
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Rated 5 out of 5 stars

Ordered this product in late Dec 2020

Ordered this product in late Dec 2020. Took a while to get to me, but with all that is going on, it is understandable. When I did get it, I got it on my dog and it was a perfect fit. Cute and she actually like wearing the harness. The price was about right, have bought other harness that looks similar for a larger dog, and the price was in the general range of the larger harness. Thank you for the the work.

January 25, 2021
Unprompted review
Rated 1 out of 5 stars

No results from Trueharness . The emails continue , no Solution , Zero Results .

I waited approx a month to receive the harness
At first I was happy , in less than 3 months of use . the harness is falling apart . The reflective strap has torn and is fraying . Poor quality , Poor workmanship
Customer service is unreachable , only by emails that produce no results . I had 60 days is what they told me . I certainly did not purchase a Harness expecting to only last 60 days . Worst company I have ever dealt with
Kelly

January 23, 2021
Unprompted review
Rated 1 out of 5 stars

Comes from China not the USA. Delivery wait times horrible.

I ordered this Harness believing that it would come from the USA California on Jan 4th 2021. Today is Jan 22 2021 and i still have not received it. I just found out via the tracking number that this is coming from CHINA not the USA. Big mistake on my part for placing this order. Customer service doesnt do anything. And they keep sending me e-mails to buy more CHINA crap. False advertising in my book.

January 22, 2021
Unprompted review
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Rated 3 out of 5 stars

Buckle broke after 6 months

I ordered this harness in July of 2020 When it arrived I was a bit disappointed in the quality. It looked cheaply made, but I decided to keep it. The buckle on it broke this week Jan 2021. I contacted the customer service rep, Katie, and asked what could be done. I got a standard reply that they only guarantee their products for 60 days. There is another harness company that costs about the same and guarantees their product for one full year. I think I will be trying them next. I would not order from this company again.

January 20, 2021
Unprompted review
Rated 5 out of 5 stars

Thses harnesses are the best ones yet…

Thses harnesses are the best ones yet and I would definitely recommend them for all my furbaby parents my dogs walk much better the dont pull as much any more and the both definitely love the way it feels always excited to go for walk now then ever thank you true harness for a wonderful product

January 19, 2021
Unprompted review
Rated 5 out of 5 stars

Very happy

Very happy with the service and the product. Walked my dog 4 or 5 times now with her new harness and it's so easy to put on and off, stays put and looks good too. Recommend

January 19, 2021
Unprompted review
Rated 1 out of 5 stars

Poor Quality and Strap won't stay Tightened

As with the other reviewers, the harnesses took forever to get to me. I ordered 2 harnesses for our 2 German Shepherd dogs.
The harnesses are very easy to put on and take off; however they have started coming apart after less than a month use. The stitching around the bottom of the harness has come loose and fabric is fraying. In addition, regardless of how many times I tighten the strap around my dog's middle, it comes loose again after just 1 walk.
DO NOT recommend.

UPDATE: I contacted customer support and was told you have only 7 days to register a complaint. Katie, seemingly all of customer support as noted by others, suggested that they send another harness and I would need to pay 50% of the re-shipment cost. I told them they can keep their harness and that I am very disappointed that they do not stand by their product.

January 15, 2021
Unprompted review
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Rated 5 out of 5 stars

We just received our harn

We just received our harness for our five month old puppy Nino Brown. Our Nino is very active and has tried to run away on several occasions. However once we received our true harness Nino felt very comfortable while walking him and hasn’t tried to run away again. We love the color of the harness which has his name and telephone number on each side. Nino walks with so much pride on his daily walks. We are so glad we purchased true harness for our puppy and will continue being a customer in future purchase.

January 13, 2021
Unprompted review
Rated 5 out of 5 stars

Love this harness

Love this harness. Have had many dogs, but have never used a harness. I bought one for my latest dog who I felt may be a flight risk. He's over a year, a very strong goldendoodle who had been abused in his previous home. The harness is very easy to get on and off and Maverick doesn't mind it at all. Great fit and I love the fact that his name and my phone number are easily visible on the harness -- just in case!!!

January 13, 2021
Unprompted review
Rated 5 out of 5 stars

Best Harness

We recently rescued 2, 3 year old Lhasa-poo brothers. They weren’t trained and pulled tremendously on their leashes. Although it took a long time to receive the harnesses it was worth the wait. They are so easy to put on and Kevin & Randall don’t pull when they’re walking.

January 10, 2021
Unprompted review

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