Truehealthic Reviews 60

TrustScore 2.5 out of 5

2.3

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many customers reported unexpected charges for subscriptions they did not knowingly sign up for, with some being charged multiple times without receiving any products or clear communication. People also expressed dissatisfaction with the ordering process, citing difficulties in canceling unwanted subscriptions and issues with receiving their initial orders, including delays and missing tracking information. The pricing was also a concern, as many experienced unexpected recurring fees. Though some people were satisfied with the product itself, noting benefits for neuropathy and general well-being, others found it to be ineffective or a waste of money. There were also concerns about the product's authenticity, with some reviewers questioning its origin and the accuracy of its claims.

What people talk about most

Product

Customers had ambiguous experiences with product. While some reviewers found the product, such as Methylene... See more

Subscription

Customers consistently express strong dissatisfaction with the subscription process. Many reviewers report... See more

Payment

Reviewers highlight significant dissatisfaction with payment practices, frequently reporting unauthorized and... See more

Order

Users describe negative interactions with order. Many reviewers report being charged twice for a single order... See more

Price

Consumers express significant dissatisfaction with pricing, frequently reporting unauthorized and repeated... See more

Based on these reviews

Rated 2 out of 5 stars

Scam? Not 100% sure but I can say they have claims on their site to include it starts working in 18 minutes, will turn your urine blue within 2 hours showing its working, the taste is unique... all th... See more

Company replied

Rated 1 out of 5 stars

I did not order a VIP service & I've gotten charged $50 twice in the last two month, The number I called is disconnected, this is absolutely absurd. I'm about to contact the attorney general's office... See more

Company replied

Rated 1 out of 5 stars

I ordered from this company and looked at the reviews and just checked my bank account and found an extra $50.00 charge to my account. I immediately sent an email stating I did not select the membersh... See more

Company replied

Rated 1 out of 5 stars

My experience is they provide some type of implied discount on initial order only to charge $49.99 every month to your credit card for "joining" some type of consumer club discount program on future o... See more

Company replied


2.3

Poor

TrustScore 2.5 out of 5

60 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

All the pain in my body is gone and…

All the pain in my body is gone and it’s my second week

April 15, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

That’s amazing to hear, Jim. We’re really glad you’re already feeling such a big difference just two weeks in.

Thank you for sharing your experience. We truly appreciate it.

— TrueHealthic Team

Rated 4 out of 5 stars

Gummy testimony

Started them in mid March. I am autoimmune and have no pancreas, so I only take 1 per day. Helps my stamina, still have neuropathy, but seems lighter. It helps so I am happy with them

April 15, 2026
Unprompted review
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Reply from Truehealthic

Hi Mare,

Thank you for sharing this. It really means a lot.

It’s great to hear they’re helping with your stamina, and even a lighter feeling with neuropathy is a meaningful step. Everyone’s journey is different, so it’s good you’ve found a pace that works for you.

We truly appreciate you taking the time to share your experience.

— TrueHealthic Team

Rated 5 out of 5 stars

From the first gummy I could feel it

From the first gummy I could feel it. That sluggish feeling was fading away. By week 3 I had lots of energy but smooth. Not at all jerky spikes. My thoughts were clearly focused and not foggy. Love this stuff.

March 30, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hi David,

That’s awesome to hear. We’re really glad you felt the difference early on and that the energy and focus have been steady and smooth.

Appreciate you sharing your experience. It means a lot to us.

— TrueHealthic Team

Rated 5 out of 5 stars

It's taken a bit more time for my feet…

It's taken a bit more time for my feet to begin to feel like my nerves are repairing themselves. I bought 10 bags so I've got more time to fully evaluate, but I think my feet are getting better.

April 14, 2026
Unprompted review
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Reply from Truehealthic

Hi Richard,

That’s great to hear. Everyone’s timeline can be a bit different, so it’s good you’re giving it time and already noticing signs of improvement.

Appreciate you sharing your experience and sticking with it.

— TrueHealthic Team

Rated 5 out of 5 stars

They are definitely working on my …

They are definitely working on my neuropathy.

April 14, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hey William,

Really glad to hear that. It’s great that you’re noticing a positive difference.

Thanks for taking the time to share your experience. We truly appreciate it.

— TrueHealthic Team

Rated 4 out of 5 stars

old age sucks

walking a lot better and remembering a lot more

April 14, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hey Steven,

I hear you. Getting older definitely comes with its challenges.

I’m really glad to hear you’re walking better and noticing improvements with your memory. That’s meaningful progress, and exactly the kind of support we hope to provide.

We appreciate you sharing this. If you ever need anything along the way, feel free to reach out.

Steve
Head of Customer Support

Rated 4 out of 5 stars

The only thing they did for me is…

The only thing they did for me is dulled the pain. It is not a cure,which you stated on Facebook. Will not buy again. Will not recommend them.

April 10, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hello Mary,

Thank you for your honest feedback. I understand your concern.

I’m glad it helped ease the pain, though I’m sorry it didn’t meet your expectations beyond that. To clarify, our product is not intended to be a cure, and we aim to position it as support only. If anything we shared gave a different impression, we take that seriously and will review it.

– Steve
Head of Customer Support

Rated 1 out of 5 stars

Never received product and double charged

I never received the product and was charged twice on my credit card for my first purchase for 3 month supply. I received a receipt for one order of $45 but again charged twice. Was then charged VIP $49 twice again the next month. Like others I dispute that it was listed when I checked out. Regardless, I have been charged $190 over two months and have not received anything. I reported to fraud at my bank and have cancelled my debit so they can’t charge me again.

April 8, 2026
Unprompted review
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Reply from Truehealthic

Hello Robby,

I’m really sorry to hear about this. I understand how frustrating it is to be charged and not receive your order.

Based on what you shared, it sounds like there may have been multiple transactions tied to both your order and the VIP membership. The VIP is an optional program added during checkout that provides discounted pricing and perks, but I completely understand your concern if this wasn’t clear or expected.

On the order side, we definitely want to check what happened with the delivery and why it wasn’t received.

I’d really like to take a closer look and sort this out properly for you. If you still need assistance, please reply to any of our emails and ask for Steve. I’ll personally review your case, verify the charges, and make sure this is resolved the right way.

– Steve
Head of Customer Support

Rated 1 out of 5 stars

The first red flag was the prominent…

The first red flag was the prominent typo on the back of the packaging.

Tag line
“Methylene Blue has a distinct taste that is hard to mask, but the benefits are WOTH it.”

SCAM.

April 7, 2026
Unprompted review
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Reply from Truehealthic

Hello Maria,

Thank you for pointing this out. I completely understand how that would raise concern.

You’re right, that was a packaging error on one of our earlier batches. It should not have passed our checks, and we’ve already corrected this in our updated production runs.

That said, I understand how first impressions matter, and we take feedback like this seriously as we continue improving both our product and presentation.

If you have any other concerns or questions, feel free to reach out. I’m here to help.

– Steve
Head of Customer Support

Rated 4 out of 5 stars

Love my Methylene Blue Gummies

The ordering process was simple and low effort. I've been taking my Methylene blue for about a month now and I've genuinely noticed a difference in my body. I was having lower back issues and since I started taking them, I've noticed and felt a considerable difference and ease in my pain and discomfort. I really enjoy my Methylene Blue gummies! Being a gummy makes it easy to consume and the great flavor is an absolute bonus!! Great job guys! Stay true and don't change anything!!!

April 8, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hi Wayne,

Thank you so much for sharing this. It really means a lot to us.

I’m glad to hear the ordering process was smooth and even more that you’ve been feeling a real difference, especially with your back discomfort. That’s exactly the kind of experience we hope for.

Also great to hear you’re enjoying the gummies themselves. We put a lot of thought into making them easy and actually enjoyable to take, so that feedback goes a long way.

We truly appreciate your support and trust. If you ever need anything or have questions down the line, we’re always here.

– Steve
Head of Customer Support

Rated 2 out of 5 stars

Scam?

Scam? Not 100% sure but I can say they have claims on their site to include it starts working in 18 minutes, will turn your urine blue within 2 hours showing its working, the taste is unique... all these claims are false one chew is only 5mg of methelyne blue and claims of third party tested but nothing in package to prove it. Packaging has no ingredients. They claim to be US company yet product takes a month to receive and shipped via international courier which shows not US product. Steve will come on here and give his long drawn statement on quality and the so called claims but it still does not change the above facts. Buyer beware. There is no refund no matter what even if not opened, they claim because of regulations. Only reason I gave a 2 star is because they actually replied to my email complaint but with no real resolution.

February 18, 2026
Unprompted review
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Reply from Truehealthic

Hey Efrain,

Thank you for sharing this. I understand your concerns and want to address them directly.

Methylene blue can affect people differently. Some notice effects or changes like urine color quickly, while others may not. That part can vary more than we’d like, and we should have set clearer expectations.

Each gummy contains 5mg as listed on our product page. It’s designed as a controlled, gradual dose.

On shipping, we are a US-based company but do use international fulfillment partners when local stock runs out. I understand how that can feel misleading, and we’re working to make that clearer upfront.

Regarding your support experience, I wasn’t able to locate any open claim under your review. If you do have an existing case, I’m happy to personally step in. Just reply to any of our emails and ask for Steve, and I’ll take care of it directly.

I appreciate you calling this out. We’ll continue improving both clarity and follow-through.

– Steve
Head of Customer Support

Rated 1 out of 5 stars

I was again billed on April 3 2026 for…

I was again billed on April 4 2026 for a vip service I never agreed to. I wish for them to cancel all services and refund my money.
R. OKeefe

April 3, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hey Robert,

Looks like you've been charged for the VIP Membership Rewards Club.

This is presented during checkout and provides up to 70% discounted pricing and member benefits—this can be canceled anytime through the membership portal.

That said, I can see that you already reached out to our team, and this has been taken care of. Your membership has been canceled and a full refund has been processed, as the subscription was not used.

Everything has been resolved on our end, but if you need anything further, feel free to reach out and ask for Steve. I’ll be happy to personally assist.

Steve
Head of Customer Success

Rated 1 out of 5 stars

This is a scam

This is a scam. I bought off of an Instagram ad had three bags delivered to my house. Product is mediocre at best reach later I begin receiving $50 charges on my credit card from their website which I never even visited. I see other people complaining about this too there was no authorization of any membership or anything like that at the time of purchase. Do not do business with this company.

March 28, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hi Bill,

I understand your concern, and I’m sorry this was your experience.

To clarify, the $50 charge is related to our optional VIP membership, which is presented during checkout and provides discounted pricing and member benefits. It can be canceled anytime through the membership portal.

That said, I can see that you already reached out to our team, and this has been taken care of. Your membership has been canceled and a full refund has been processed, as the subscription was not used.

Everything has been resolved on our end, but if you need anything further, feel free to reach out and ask for Steve. I’ll be happy to personally assist.

Steve
Head of Customer Success

Rated 5 out of 5 stars

I was skeptical

I was skeptical! After 2 days of taking blue gummies my numbness was gone in my toes.

March 1, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Love this, Kenny! We’re really glad you gave it a try and are already noticing a difference.

Thank you for sharing your experience. We truly appreciate it.

Rated 1 out of 5 stars

SCAM!

Like everyone else on here, was charged monthly and didn’t realize and there is no way to cancel on the website. Phone number leaves you on hold and no one ever picks up.

April 2, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hi Gina,

I understand your frustration, and I’m really sorry for the experience.

The charge is related to our optional VIP membership, which is presented during checkout and provides benefits like discounted pricing, free shipping, and priority access. It can be canceled anytime through the membership portal.

That said, I’ve reviewed your account and can confirm that the membership has already been canceled and the charges have been refunded. You should see the funds back on your account within a few business days, depending on your bank.

We also apologize for the difficulty reaching support. We’re actively working on improving our systems to make this easier and more responsive.

If you need anything further, feel free to reach out and ask for Steve. I’m here to help.

Steve
Head of Customer Success

Rated 1 out of 5 stars

I did not order a VIP service & I've…

I did not order a VIP service & I've gotten charged $50 twice in the last two month, The number I called is disconnected, this is absolutely absurd. I'm about to contact the attorney general's office for this deceptive practice. The shame is, I actually enjoy the gummies. It's terrible that they can't be straight forward.

March 31, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hey Rick,

I understand your frustration, and I’m really sorry this has been your experience.

To clarify, the $49.99 charge is related to our optional VIP membership, which is presented during checkout and provides discounted pricing and member benefits. That said, I completely understand how this may not have been clear.

I’ve reviewed your account and can confirm that the membership has already been canceled and the charges have been refunded. You should see the funds back on your account within 2 to 3 business days, depending on your bank.

I also want to apologize for the issue with the phone line. We’re actively improving our support systems to make sure customers can reach us more easily.

We appreciate your feedback, and I’m glad to hear you’re enjoying the gummies despite the experience.

Steve
Head of Customer Success

Rated 1 out of 5 stars

Scam warning.

I have the same problem as all the other 1 star reviews. Charged 50 bucks for a scam that I didn't see at check out.

Plus it didn't really work for me anyway.

I will adjust my review if I get a refund. If not I guess charge back will be the way to go.

April 2, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hey Jacob,

I understand your concern, and I’m sorry this felt unexpected.

The $49..99 charge is related to our optional VIP membership, which is presented during checkout and provides discounted pricing and member benefits. That said, I completely understand how this may have been missed.

I’ve checked your account and can see that our team has already handled this. Your membership has been canceled and a refund has been processed. The amount should reflect back to your account within 2 to 3 business days depending on your bank.

If you need anything further, you’re welcome to reach out to support@truehealthic.com
and ask for Steve. I’ll be happy to personally assist.

Steve
Head of Customer Success

Rated 1 out of 5 stars

NV Truehealth Inc is Fraud and Scam

This product is useless. I attempted at cancel this VIP scam and keep getting billed 49.99 Once shipped the product can't be returned so the cycle deception just rolls on. Amazon should be ashamed of selling this product. The business is not reputable or responsive.

March 28, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hi Steven,

I’m really sorry to hear how this felt on your end. I completely understand how frustrating that experience can be.

I want to clarify a couple of things and also reassure you. Our VIP membership is presented during checkout, you can always cancel via the portal. That said, I understand it’s easy to miss, and when that happens, it can definitely feel unexpected.

I’ve taken a look on my end, and I can confirm that our team has already stepped in to resolve this. Your VIP membership has been fully canceled, and the charges have been refunded. There will be no further billing moving forward.

We’re also actively working on improving how this is presented to make it clearer and avoid situations like this.

If there’s anything else still unresolved or if you need help with your order, you can reply here or reach out and ask for me directly. I’ll personally make sure you’re taken care of.

Steve
Head of Support

Rated 1 out of 5 stars

This is a fraud account

This is a fraud account. You get boxed in and can’t reject an order. Secondly when the order that you didn’t order arrives there isn’t enough information to contact the shipper.

January 1, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hi Jim,

I’m sorry to hear this was your experience.

To clarify, during checkout, all offers are optional, and even after placing an order, it can be canceled as long as it has not yet been shipped.

Our contact information is also available on our website, and our team is here to help if anything needs to be reviewed or resolved.

If you’d like us to look into your specific order, please reach out to us and respond to your order confirmation, ask for Steve, and I’ll personally assist you.

Steve
Head of Customer Success

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