They do not exist. Sales@true magazine.com I tried multiple times and no such account. They are scammers. Their response you show are fraudulent. Take my advice do not do business with them!!!!!!! Le... See more
Company replied
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See what reviewers are saying
Ordered a magazine on 5/25/23. no magazine delivered as of 07/11/23. Went to the website to check the order history and my antivirus finds a malicious script on thier website (AVG Antivirus on a Mi... See more
Company replied
Awful experience.. they billed me all year, NEVER GOT THE MAGAZINES! 2 difference subscriptions.. called and called.. no return.. emailed .. no answer. Sounds like scammers to me.. then today they ema... See more
Company replied
Much better price than from publisher. Cook's Country is a really nice magazine, it has no ads, fabulous pictures of the food and the processes are explained in the text preceding the recipes, that on... See more
Company replied
Company details
Information provided by various external sources
One of the leading retailers of magazine subscriptions. We offer more than 1,000 magazine subscriptions. We offer outstanding convenience, choice and value. With over 100.000 online customers, we're helping make our customers' lives easier.
Contact info
3616 Kirkwood Highway, 19808, Wilmington, United States
- sales@truemagazines.com
- truemagazines.com
Have gotten this magazine for years
Have gotten this magazine for years. Does very good reviews on guitars. ALways has good songs to learn. Never been unhappy with any issue
October 31, 2019
Unprompted review
Reply from Truemagazines
Thank you for taking the time to write a review, glad that you are enjoying your subscription.
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no complaints
The subscription was delivered in a timely - and at a great price. Many thanks, guys -
October 29, 2019
Unprompted review
Reply from Truemagazines
Thank you so much for taking the time to leave us this amazing review
The worst. DO NOT USE THIS COMPANY
Read the negative reviews. It has been 2 months and I can't get any reply to calls or emails. Total scam.
October 23, 2019
Unprompted review
Reply from Truemagazines
Hi Marc,
We are very sorry to hear that you are not satisfied with our customer service.
We always respond to customer's emails within 24 hours and we did so in your case too.
Your first message to our customer service was received on October 21st and we replied to that email within 10 hours.
The 2nd email was received on October 23rd from another email address and we did reply to that message within 5 hours.
Since you mentioned in the 2nd email that you never received response we checked and noticed that the delivery for the first email failed twice (Diagnostic-Code: smtp; **** Throttled - try again later).
This is error on your email provider's server side and unfortunately there is nothing we can do in such cases.
We are aware that our phone customer service is not available 24/7 but we do reply to every voicemail we receive.
In our experience, the level of support that we provide is sufficient for most users but we will definitely try to be more available via phone.
I hope you received our response to the other email address and should you have any further questions please do not hesitate to contact us at sales@truemagazines.com.
Never received magazine
Never received magazine. Cannot call as they never answer. Email gets bounced. Crooked outfit. DO NOT USE!!!
January 11, 2019
Unprompted review
Reply from Truemagazines
Hi Anthony,
We apologize for any trouble you've had when trying to get in touch with the team. We've let them know of your comments so they can improve on this ASAP.
First issues of monthly published magazines usually take 5 to 9 weeks to arrive.
If you are still having issues with your subscription please contact us at sales@truemagazines.com.
Thanks, and have a great day.
No issues with my order
No issues with my order (which was a gift for a friend). The process was easy and the price was right. When she did have an issue with delivery, I reached out and was given the contact info for that magazine directly.
August 27, 2018
Unprompted review
Reply from Truemagazines
Holly, thank you so much for taking the time to leave this excellent review. We really appreciate your business.
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love the magazine and Trues service
August 20, 2018
Unprompted review
Reply from Truemagazines
Thank you for taking the time to write a review, glad that you had a good experience
I am enjoying my subscription
I am enjoying my subscription. My only improvement suggestion would be a quicker first magazine delivery time.
August 17, 2018
Unprompted review
I have been very pleased with the…
I have been very pleased with the service. The prices for magazines are low and the delivery started right away.
August 8, 2018
Unprompted review
A must have for any RV enthusiast!!
A must have for any RV enthusiast!!! Great test reports,......and great articles!!
August 3, 2018
Unprompted review
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Always love to see this magazine in the…
Always love to see this magazine in the mail box. The children are enthusiastic to open and start the activities and hear the stories. Meaningful family time
July 30, 2018
Unprompted review
Excellent and dependable service
The subscription handled in a fast, professional and courteous manner. Magazine delivered on time, all the time. Very satisfied with service.
July 30, 2018
Unprompted review
Atomic Ranch never fails to astonish
Atomic Ranch never fails to astonish, inspire and inform, with each and every issue.
July 29, 2018
Unprompted review
Saturday Evening Post
I enjoy reading the various articles in Saturday Evening Post which traditionally has always been a quality magazine. I would like, however, to read more than one fiction story per issue.
July 29, 2018
Unprompted review
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It's been over 10 weeks since I paid…
It's been over 10 weeks since I paid for my order and have never received a copy. I have called them (an answering machine at all times of days) and have sent numerous emails which have never been answered.
July 10, 2018
Unprompted review
Reply from Truemagazines
Hi Lidia,
We are sorry to hear about your bad experience.
First issues of monthly published magazines ususally take 5 to 9 weeks to arrive.
I have checked our database and can see that we did reply to your email on July 2nd and July 10th.
Please note, emails sometimes end up in spam folders.
Your first issue should have arrived by August 10th.
If you are still having any issues with your subscription please contact us at sales@truemagazines.com.
The Worst!!!
My subscription rate was debited from my account 13 weeks ago for a monthly wine magazine. I have yet to receive my first issue. When I call the company no one ever picks up. It is a robotic sounding answering machine. I call at every possible hour including business hours. This company is the worst. I have been scammed.
June 22, 2018
Unprompted review
Reply from Truemagazines
Hi Tim
We apologize for any trouble you've had when trying to get in touch with the team.
We always respond to customer's emails within 24 hours and we did so in your case too.
I have checked our database and can see that we did reply to your email on June 23rd.
In the email we did provide account number, user name and password to verify subscription status with the publisher.
We hope you enjoyed your subscription but if you had any issues with your subscription please contact us at sales@truemagazines.com.
Thanks, and have a great day.
One star only because there is no way to leave zero.
I ordered a one-year magazine subscription for my husband in early to mid January. It is now the 20th of February and he has yet to receive the first one. I have called the phone number listed on the website multiple times to inquire about the delivery and was only able to leave voicemails. I've left my name, phone number and reason for calling on the voicemails and have never received a return call. My last call was placed yesterday, 2/19/18. I again left my contact info and requested a call back. I also informed TrueMagazines.com that I would dispute the charge on my credit card if I did not receive a call back. Needless to say, I just called my credit card company to dispute the charge. Do not order from this company.
February 20, 2018
Unprompted review
Reply from Truemagazines
Hi Melissa
We are very sorry to hear that you were not satisfied with our customer service.
We always respond to customer's emails within 24 hours and we did so in your case too.
I have checked our database and can see that we did reply to your emails on February 2nd and February 20th.
Also, we contacted the publisher directly and notified you of their response on February 26th when we provided you with the subscription account number and delivery date for the first issue.
We are aware that our phone customer service is not available 24/7 but we do reply to every voicemail we receive.
In our experience, the level of support that we provide is sufficient for most users but we will definitely try to be more available via phone.
Thanks, and have a great day.
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very interesting topics
I've enjoyed the very interesting articles on issues on all americans minds. Will renew when time comes.
January 20, 2017
Unprompted review
The Economist - Cannot live without it!
I look forward eagerly to every issue because the articles are timely, interesting, fair and insightful spanning varied economies from every corner of the globe!
November 21, 2016
Unprompted review
good choice
I ordered the economist through Truemagazines. The price was cheaper than other providers and the process of purchasing and signing up was easy. I also received my first edition before the date that they originally indicated!
November 21, 2016
Unprompted review
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