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TruGreen - Burnsville Reviews 3

TrustScore 3 out of 5

2.8

14360 Ewing Ave S, 55337 Burnsville, MN, US


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Company details

  1. #5 of 5 best companies in Lawn Care Service
  2. #2 of 2 best companies in Arborist and Tree Surgeon
  3. #4 of 5 best companies in Pest Control Service
  4. #1 of 1 best companies in Soil Testing Service

Written by the company

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Written by the company

TruGreen Guarantee

Our work is backed by the TruGreen Guarantee

Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.

Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 78% of negative reviews

Typically replies within 1 week

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2.8

All reviews

(3)

189 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible company

Terrible company! 3 years I was very happy with their service, but last two years only complains. they just take a money and i did not see any difference at my yard. Complained to local Burnsville office many times- I was ignored. Called to main office- they made many promises- lie, lie lie.
Terrible not honest company

August 29, 2022
Unprompted review
TruGreen - Burnsville logo

Reply from TruGreen - Burnsville

Hi Gennadiy, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at reviews@trugreenmail.com with your name and account number so we can review and get in touch. Thank you!

Rated 1 out of 5 stars

These guys have to be the worst service…

These guys have to be the worst service company I have ever dealt with. It turned bad 2 years ago. I have had to call the local number to get someone to come out. I have paid for 6 applications a season and only 3 have been done over the 6 month season. Calls are a waste of time. No one in Burnsville cares to resolve the problem. DO NOT USE THESE CLOWNS. Find out who your neighbors are using.

October 8, 2021
Unprompted review
TruGreen - Burnsville logo

Reply from TruGreen - Burnsville

Hi Jon, we’re sorry to hear that your experience was unsatisfactory. Thank you for the chance to review your account in order to resolve your situation. Please email us at reviews@trugreenmail.com with your name and account number. We look forward to hearing from you!

Rated 1 out of 5 stars

Truly Awful Experience

Truly awful experience. We're at the end of August and I've only received 3 of the 6 yard services that I prepaid last fall. At the rate they make it out to my place for service my last one for the year should happen around Thanksgiving. Not sure that's necessary in MN. I signed up for a lawn service so I a.) wouldn't have to spend time weeding my yard b.) wouldn't have a schedule when I should be fertilizing my hard and c.) would just have a generally nice looking yard. My yard is just as full of weeds this year and it was last and I've had to call/chat in everytime to get an appointment scheduled because they never seem to do that for me which is probably part of the reason we're almost to September and I'm only halfway through my allotted treatments. Oh yea, my yard looks no better this year then is has in the past when I've either done the job myself or done nothing at all. I understand the drought but have an irrigation system that's been running overtime all summer. Avoid this company at all costs. As soon as you sign on and pay they spend more time trying to upsell you on other services they have then they do following through on what you paid for.

August 30, 2021
Unprompted review
TruGreen - Burnsville logo

Reply from TruGreen - Burnsville

Hi Kyle, we’re sorry to hear that your experience was unsatisfactory. Thank you for the chance to review your account in order to resolve your situation. Please email us at reviews@trugreenmail.com with your name and account number. We look forward to hearing from you!

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