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TruGreen - Grand Rapids Reviews 2

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TrustScore 3 out of 5

2.9

Lawn Care Service
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3116 Dixie, S.W., 49418 Grandville, MI, US

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(616) 534-1700

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Company details

  1. #5 of 5 best companies in Lawn Care Service
  2. #2 of 2 best companies in Arborist and Tree Surgeon
  3. #5 of 5 best companies in Pest Control Service
  4. #1 of 1 best companies in Soil Testing Service

Written by the company

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Written by the company

TruGreen Guarantee

Our work is backed by the TruGreen Guarantee

Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.

Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

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Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Not impressed with first visit.

I had a different lawn company a couple years ago but after watching all the "hyped" commercials thought I'd give them a try. They scheduled for 3/17. They came out but only did 5 mins of spreading in the front yard and didn't even touch the side or backyard and was billed $70. I called them they didn't even touch the sides and back and they said they would reschedule for 3/20. They didn't show up, I called again and rescheduled for 3/25. Still didn't show up, I called again and they rescheduled for 3/26. They finally came out to spread weed and feed on the sides and back yard. A few weeks later I can see where they did the spreading, I now have green lines about 10' apart. I'm not impressed and canceled all future treatments.

March 17, 2025
Unprompted review
Rated 1 out of 5 stars

Trugreen sprayed my house and it is…

Trugreen sprayed my house and it is stained, it has been over 48 hours and I am still waiting for contact to be made. Hopefully, my siding is not ruined.

April 16, 2024
Unprompted review
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Reply from TruGreen - Grand Rapids

Hi Erin, we are sorry to hear that you’ve had a negative experience with us! Please send us an email at reviews@trugreenmail.com with your name, address, and account number so a member of our care team can look into this. We look forward to helping you! -CR

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