Banner for TruGreen - Oklahoma

TruGreen - Oklahoma Reviews 7

TrustScore 2.5 out of 5

2.3

7016 Camille Ave., 73149 Oklahoma City, OK, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They came twice and weeds were clearly still living. They missed many weeds. But they were able to kill my cactus I had planted. I guess I should have walked them around and showed them the weeds. The... See more

Company replied

Rated 1 out of 5 stars

If I could give it -1 star I would. They killed my grass. I just wanted to improve my back yard. There was no grass left after their services. They take no responsibility but will hound you with serv... See more

Rated 1 out of 5 stars

My service contract with TruGreen was for the backyard only. On May 26th a service rep treated my front yard with fertilizer which was all fescue!! The lawn had burned spots all over it even though w... See more

Company replied

Rated 2 out of 5 stars

Called them for a quote, the lady was nice and just a little pushy as expected she is a sales person. I told her to call me in a week as I was getting other quotes. The next day, I am getting calls... See more

Company replied


Company details

  1. #5 of 5 best companies in Lawn Care Service
  2. #2 of 2 best companies in Arborist and Tree Surgeon
  3. #5 of 5 best companies in Pest Control Service
  4. #1 of 1 best companies in Soil Testing Service

Written by the company

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Written by the company

TruGreen Guarantee

Our work is backed by the TruGreen Guarantee

Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.

Contact info

  • 7016 Camille Ave., 73149, Oklahoma City, OK, United States

  • (405) 672-6399

2.3

Poor

TrustScore 2.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

don't waste your time or money

They came twice and weeds were clearly still living. They missed many weeds. But they were able to kill my cactus I had planted. I guess I should have walked them around and showed them the weeds. The 2nd guy who came was in the back yard less than 1 minute so I doubt he did anything. Please do not waste your money. They cannot deliver.

March 6, 2026
Unprompted review
TruGreen - Oklahoma logo

Reply from TruGreen - Oklahoma

Hi Georgia, we are sorry to hear our services didn't meet your expectations. Please email us at reviews@trugreenmail.com with your name and account number and we will have our team review this. We look forward to hearing from you.

Rated 2 out of 5 stars

Called them for a quote

Called them for a quote, the lady was nice and just a little pushy as expected she is a sales person. I told her to call me in a week as I was getting other quotes. The next day, I am getting calls from
trugreen (caller id) like every hour until maybe 8:10 pm.
They started to call the next day as well, I picked up the phone and cussed them out and told them not to call again. They have not called and I crossed them off my list.

January 10, 2024
Unprompted review
TruGreen - Oklahoma logo

Reply from TruGreen - Oklahoma

Hello Wes, we apologize for the frustration this has caused you. We will be happy to take you off of our call list. Please email us at reviews@trugreenmail.com with your name and telephone number and a member of our team will assist you. -CR

Rated 1 out of 5 stars

As a homeowner

As a homeowner, I pride myself on maintaining a beautiful and lush front and backyard. However, my recent experience with Try Green has left me feeling frustrated, angry, and disappointed. Not only did they kill my perfectly green grass, but they have left me with a muddy, unusable pit filled with nothing but a ring of unmanageable weeds.

Despite my numerous attempts to fix the issue and address my concerns with Try Green, they have continuously refused to take responsibility for their actions and provide me with a proper solution. To make matters worse, they have flat out refused to refund my hard-earned money, leaving me feeling cheated and betrayed.

It is truly disheartening to see a company, who claims to be experts in lawn care, show such disregard for their customers and the damage they have caused. I cannot stress enough the frustration and sadness that comes with seeing your once beautiful yard turned into a wasteland.

I implore anyone considering Try Green to think twice before entrusting them with your property. Their lack of accountability and disregard for their customers shows a blatant disregard for their professionalism and reputation. Please, do not let them make the same mistakes on your property that they have made on mine.

In conclusion, my experience with Try Green has left me with nothing but a muddy pit and a ring of weeds. I hope my review will serve as a warning to others who may be considering using this company for their lawn care needs. Do yourself a favor and steer clear of Try Green.

May 16, 2023
Unprompted review
Rated 1 out of 5 stars

If I could give it -1 star I would

If I could give it -1 star I would. They killed my grass. I just wanted to improve my back yard. There was no grass left after their services. They take no responsibility but will hound you with services. Absolutely the worst experience. I just paid $550 for sod to replace what they killed. Do yourself a favor and do not hire True Green!!

April 25, 2023
Unprompted review
Rated 1 out of 5 stars

My service contract with TruGreen was…A TERRIBLE MISTAKE!!

My service contract with TruGreen was for the backyard only. On May 26th a service rep treated my front yard with fertilizer which was all fescue!! The lawn had burned spots all over it even though we had gotten 7.5 inches of rain in the previous 14 days.. Without the rain my lawn would have been destroyed… I subsequently canceled my lawn service and requested my $85.95 service fee refunded and was told that they understood and my credit card would be credited back in 7 days. After 21 days I called customer service and they told me that I was correct that my account had not been refunded but the credit department was working on it.
I told the young lady that I had waited long enough and I would contact my bank to dispute the charge and credit back the $85.95 to my account!! This company is a joke and I will never due business with TruGreen again and I will make sure all my friends hear about the way I was treated by TruGreen…I would like to say to everyone who reads the reviews to NEVER HIRE TRUGREEN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

June 21, 2022
Unprompted review
TruGreen - Oklahoma logo

Reply from TruGreen - Oklahoma

Hi George, we’re sorry to hear that you are having issues with our billing. Please email us at reviews@trugreenmail.com with your name and account number, and a member of our team will assist you from there. Thank you!

Rated 1 out of 5 stars

By far the worst lawn care of all time

By far the worst lawn care of all time! True green killed my lawn! And double charged me!!!!!! I would not recommend them to anyone!!!! Terrible

February 2, 2022
Unprompted review
TruGreen - Oklahoma logo

Reply from TruGreen - Oklahoma

Hi Joshua, we’re sorry to hear that your experience was unsatisfactory. Thank you for the chance to review your account in order to resolve your situation. Please email us at reviews@trugreenmail.com with your name and account number. We look forward to hearing from you!

Rated 1 out of 5 stars

A never ending cancellation story awaits you.

Do not use this service. I paid upfront and they performed the service but it did not work. So, I told them I did not want to renew. So, what happened? They kept trying to charge me for another years of service so I had my bank block them. Now they have sent a bill to a collection agency, a bill for a service they never performed. STAY AWAY from them, all they want is your bank account # so they can charge you for a service that does not work, and when you attempt to cancel they will send you to an collection agency! STAY AWAY, STAY AWAY!

January 4, 2022
Unprompted review
TruGreen - Oklahoma logo

Reply from TruGreen - Oklahoma

Hi Paul, we’re sorry to hear that you are having issues with our billing. Please email us at reviews@trugreenmail.com with your name and account number, and a member of our team will assist you from there. Thank you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look