Probably the worst product I have ever had. I bought a brand new Hobby so never had a choice of central heating or air conditioning and I am so frustrated as both have played up within a year and brok... See more
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I have lived in my motorhome for 5 years and occasionally have issues with heating or my combi and call Truma for guidance. On each occasion I get put through to technicians in minutes (ie no robots/A... See more
First supplied Truma Combi 6D didn't work. The replacement boiler is now 18 months old and has developed a sensor fault. I'm travelling in the van and now have no heating or hot water. Found a Truma... See more
Purchased a Truma 4e boiler from Jacksons Leisure, but it failed as I left for 4 week european trip. Ladies at Truma Uk tried to solve the issues and despite trying - unsuccessfully - various Truma de... See more
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Neben Zubehör für Wohnwagen und Reisemobile werden auch Artikel für Boote, Nutzfahrzeuge und Industrie angeboten. Ein Plan, auf welchen Camping-Plätzen die Techniker europaweit zu finden sind, steht neben einem Händlerverzeichnis bereit.
Contact info
Great service from Truma UK
Purchased a roof mounted Airconditioning unit for our motorhome from one of their retailers who have it shipped directly from Truma UK, excellent service from Truma and it arrived a day before they said it would. Fitted and working brilliantly, well done for a great service!
September 1, 2023
Unprompted review
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Purchased a Truma 4e boiler from…
Purchased a Truma 4e boiler from Jacksons Leisure, but it failed as I left for 4 week european trip. Ladies at Truma Uk tried to solve the issues and despite trying - unsuccessfully - various Truma dealers around europe, eventually arrived back at Truma UK where the workshop repaired the boiler successfully and efficiently. European support is scant ! Thankfully it was still under warranty !!
August 25, 2023
Unprompted review
Replacement of part with no receipt 5 stars.
My experience with the UK Truma department has been excellent. I had a Waterline caravan mains connection kit and it was making a high pitch noise. Even though I had the part and the receipt probably on the caravan in Cornwall. They sent the complete kit and not just the faulty valve. That’s brilliant customer service.
August 10, 2023
Unprompted review
Useless
While your Truma boiler is working, they are really great. If it ever goes wrong while covered under warranty, pray to the boiler gods because Truma’s customer service is worse than useless!! If your boiler fails out of warranty, cut your losses and just buy something else.
July 17, 2023
Unprompted review
Truma unhelpful!
So Truma no longer stock the ultraflow smartswitch yet cannot offer an alternative part?? Not good enough! We are on holiday without any water and no chance of fixing it!
May 16, 2023
Unprompted review
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Very good service
Very good service. shame its the same all over europe.
UK is also very good
highly recommended company would like to become a UK service agent and supplier
June 30, 2022
Unprompted review
Truma 3000 system
Truma 3000 system - Works OK, although somewhat confusing. Cover for the fire would be better held on with string and ceiling wax. It's not obvious how to take it off, so when you do you inevitably bend something, and getting it back on is so frustrating I wanted to jump on it. Still not got it back on.
April 19, 2022
Unprompted review
Bought a new 6e Combi but failed within…
Bought a new 6e Combi but failed within the year. It was replaced with a used one never to return mine. This unit also produces fault codes... They are so unreliable I had to purchase a £100 Chinese diesel heater 😡
October 31, 2021
Unprompted review
Missing after market support
Bought a new caravan with a new Truma Aventa comfort aircon only 2,5 months ago.
Are now in sunny Croatia and wanted to cool down the caravan, but after 10 minutes operation the aircon gave a big bang and blew all the coolant out on the roof.
Turns out that Truma only have 1 service centre in the whole country 250 km away and overloaded so no on-site service available.
Not impressed by the missing after marked support... ☹️
July 21, 2021
Unprompted review
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