TruSmile Veneers Reviews 

544
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its quality, realistic appearance, and comfortable fit, which significantly boosts their self-confidence and allows them to smile without worry. Many also highlight the excellent customer service, noting the staff's attentiveness, professionalism, and helpfulness throughout the process, making it easy and pleasant. The affordability of the product is also a recurring positive point, offering a great option for a smile makeover on a budget. However, some customers also noted issues with the product's durability, experiencing cracks or breakage within a few months, and expressed dissatisfaction with the customer support regarding remakes or refunds for these issues. A few other people also felt that the veneers appeared bulky and fake, and some experienced poor communication or being ghosted by customer service after purchase.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing extreme satisfaction with the fit,... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the durability and high-quality... See more

Customer service

Consumers find customer service to be positive, with many describing it as helpful, quick, and attentive.... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the process easy, simple, and... See more

Price

Reviewers mention ambiguous feedback about price, with many praising the affordability and value, stating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hands down, the best purchase I have ever made for my self-esteem! I work in the public eye, and used to be so insecure to smile or show my teeth when I talked. But now, thanks to TruSmile, my persona... See more

Rated 5 out of 5 stars

What made my experience " Great ". Was the attentive customer service . Also, the quality of the veneers was impressive. They fit great. And the lisp , (they warn you about) isn't that bad at all. The... See more

Rated 5 out of 5 stars

TruSmile ..5 Stars Super good fit with the ability to order backup teeth or get a different shade. Reasonable prices with quality that rocks . TruSmile veneers gives you a Hollywood smile and the con... See more

Rated 5 out of 5 stars

Very affordable and they look terrific. I couldn’t be more happier with them. They were delivered in record time and the fit is perfect. I definitely recommend them for anyone thinking about getting s... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

544 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(544)

70 reviews in the last 12 months

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Rated 5 out of 5 stars

I love my true smile veneers

I love my true smile veneers. They have helped me to regain confidence in my smile and all social situations. This company is very good with replying to any questions and has been very supportive in my experience. I am so happy with my veneers!

December 26, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible quality

Terrible quality, unwilling to refund after veneers were unusable due to their error from the start. Went back and forth for 7 months before giving up on getting a usable product or a refund

December 12, 2023
Unprompted review
TruSmile Veneers logo

Reply from TruSmile Veneers

Hello Ellie,

We tried to locate your account using the username "Ellie V." However, we could not find any information using this name on our system.

We would appreciate contacting you to solve this matter, as we care about your satisfaction. Hence, you can reach out to us via email at info@trusmileveneers.com to solve your concern.

Kind regards.

Rated 5 out of 5 stars

Gamechanger

This product has changed my life. I will not leave my house with them on. I finally can smile in pictures and at people without covering my mouth. Thank :

August 29, 2024
Unprompted review
Rated 5 out of 5 stars

I love my veneers

I love my veneers. The molding process was a little difficult for me. I had to try several kits, but Once the teeth came in, they look wonderful fit great it took about a week for me to get adjusted to them in that time. It was hard for me to talk and my lips and cheeks had to adjust but now I’ve had them for four months and cannot leave the house without them. I absolutely love them and I’m so thankful for the way they have transformed my smile.!

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

Trusmile really does as promised

Trusmile really does as promised. These veneers are comfortable and provide a simple, affordable smile solution. Customer service is also just a call away if you have any questions or concerns throughout the process. I’ve been a customer for over two years and have a good experience.

December 9, 2024
Unprompted review
Rated 1 out of 5 stars

Veneers in two pieces

When I got my veneers they were in two pieces and fell off of my teeth as soon as I let go of them.no way they would ever work .I was told that two pieces was the only way they could make them for me....well I guess its not for me then..how about I send these teeth back and you refund my money...never heard from them again..rip off

June 26, 2024
Unprompted review
TruSmile Veneers logo

Reply from TruSmile Veneers

Hello Deanna,

We are sorry to hear about your experience and are glad you had the time to share it with us so we can better assist you.

We acknowledge receiving your email informing us that the veneers do not fit. In response, we advised you to provide a video demonstrating your concerns so we could forward your feedback to our lab for evaluation. Subsequently, you mentioned that you would either like the issue resolved or your order canceled. We promptly replied, outlining the necessary steps to address the matter. However, we have yet to receive a follow-up response from you.

Feel free to contact us at info@trusmileveneers.com so we can assist you more effectively.

Best regards.

Rated 5 out of 5 stars

Get ready for a better life

The response team is amazing.. You don't have to wait for a very friendly response on any question you may have. The speed in which the veneers are made is amazing, but they are still made of top quality. The are life changing. The response team is amazing.. You don't have to wait for a very friendly response on any question you may have. The speed in which the veneers are made is amazing, but they are still made of top quality. They are life changing.

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Ordering was simple

Ordering was simple, impression kit was easy to understand and use.... got my Veneers rather quickly and i would definatly use TruSmile again and would absolutly recommend ordering from TruSmile.

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

At first it seemed to good to be trhe

I was a little worried at first because it seemed to good to be true. Im a retired disabled veteran and lost a front tooth which has been a eye sore. I looked trusmile up and decided to take the plunge. My first down oayment was discounted so I was able to get everything started for a great deal. Two days after paying my initial payment in already received my impressions kit. I was a little confised wt first but emaed trusimle and they talked me through everything. They received my impressions and I received a email saying they were good to go and what contact me as soon as my new veneers were finished. Instead of the 3-5 weeks I received noticed about 2 and half weeks later that they were finished. Unfortunately that was so quick I was not able to make my second payment at that time. They held my veneers for 4 weeks for me until I was able to make the second payment. I know a lot of companies would have closed it and I would have just lost out. Not trsumile. And boy am I glad I was able to make that final payment because about u days later I received my new smile. I could not stop from smiling and coild not stop from tearing up. I took so many pictures for my family all over the world and my wife said I looked great. I was so happy. I csnt say enough about this company. If you jave any doubts erase them from your mind. I love my new smile and two weeks later I still cant stop looking in the mirror. They fit perfect. I did exactly what the instructions said by wearing them as much as possible and at first they felt a little weird wnd tight and just strange. Now I feel weird not having them. They fit perfect. So happy with this whole process and plan to get another pair for a spare in the future. Thank you A++++++++@

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

the process was so easy!

the process was so easy!! took about 3 days to get the impression kit, and to send it back where they were excepted! i’m super excited to get my new smile. they have been super helpful and respond super quick!

November 16, 2024
Unprompted review
Rated 5 out of 5 stars

Better Than The Rest

I tried PopOn Veneers and InstaSmile in the past but my TruSmile Venneers are BYFAR my favorite set. They are thinner, less bulky and look more natural than my previous sets from other suppliers. Customer service is MUAHHH **chef’s kiss**. Initially I didn’t like the set that was mailed to me, they were good but I felt they could be better, so I let TruSmile know. They sent me a new set that arrived in like 2 weeks time and they were PERFECT. I 100% recommend TruSmile as an affordable option for a straighter, whiter, gap free smile 😃

December 10, 2023
Unprompted review

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