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4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

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Rated 5 out of 5 stars

Joining the agency was straightforward & was recommended to me.

Joining the agency was straightforward and well organised. The office team kept me informed at each stage. I appreciate being able to choose shifts that suit me. It’s been a good experience working with them. There are regular shift opportunities and the pay is fair. The staff in the office are always professional and easy to contact. I’ve had a really positive experience working with this agency so far.

April 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Flexible working and Supportive management

The interview and registration process was detailed but very supportive. It gave me confidence in the agency. Trust is a very flexible agency to work with. I can pick up shifts that fit around my availability. Good agency for picking up extra shifts, with competitive pay rates. Communication from the team has always been clear and helpful. A very reliable agency with a friendly team.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Joining the agency was straightforward…

Joining the agency was straightforward and well organised. The office team kept me informed at each stage. I appreciate being able to choose shifts that suit me. It’s been a good experience working with them. I’ve always found the pay to be good and the shift availability reliable. The office staff are friendly and always quick to respond. I’ve had a really positive experience working with this agency so far.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great

I have been working with trust care for a few years now, lovely people, great service...nice company to work for...

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Reliable and Person-Centred

We have been using Trust Care for a number of years and they have been so reliable, supportive and accommodating of our needs - which really are the needs of our supported people. They have understood the importance of building a consistent staff team for us and helping us to maintain continuity of care. The communication is great and weekly check ins keep us feeling connected. Thank you!

February 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing company

Amazing company . We have been using trust care for the past few years nothing is much trouble. They aways make sure staff that are sent meet the needs of our service . Always professional and great staff . Best agency we have used .

January 18, 2026
Unprompted review
Rated 5 out of 5 stars

Trust Care is the place to be

Its always a nice time with Trust Care. I look forward to every shift and its an opportunity to learn something new. The supportive and accommodating management team is top notch, their importance cannot be overemphasized
It may please all ro know that Trust Care is the place to be.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, great people to work with , always help to get shifts suitable around my availability. Been with trust care for over 3 years Would 100% recommend then :)

January 19, 2026
Unprompted review
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Rated 5 out of 5 stars

The best staff

I've been working with Trust Care for 2 and a half years. The office staff are truly amazing. No matter which member of staff you speak to it's always the same, you're treated in a friendly, approachable and professional manner which I appreciate.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Company!

Trust-Care are truly brilliant to work with, putting person centered care and their staff at the heart of everything they do. The office staff are very helpful and a pleasure to work with.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

I love that the care staff are so…

I love that the care staff are so dedicated when looking after the service users and that the company really tries to look after the carers. The company looks after disabled family members directly as well as offering well trained, experienced agency staff.

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Lovely staff team, very dedicated nurses, carers and support workers.

November 19, 2025
Unprompted review
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Reply from Trust-Care

Thank you so much for your wonderful review! We truly appreciate your kind words. Our team of nurses, carers and support workers are dedicated to providing the highest level of care, and it means a lot to know their efforts are recognised. If there’s ever anything more we can do for you, we’re always here to help.

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Rated 5 out of 5 stars

Being working here for a year now and I…

Being working here for a year now and I would say this is the best agency to ever work with. I just cane on here to review for something else and thought to search the company just to drop a review. I notice a lot of people don’t know about this agency but I will highly recommend. They have the staff interest at heart. The management are so knowledgeable and good. Trust care is the best agency I have ever worked with.

May 5, 2025
Unprompted review
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Reply from Trust-Care

Thank you so much for taking the time to leave such a thoughtful review! We’re delighted to hear that you’ve had such a positive experience over the past year. Supporting our staff and creating a knowledgeable, caring environment is incredibly important to us, so your feedback truly means a lot. We’re grateful for your recommendation and for being part of the Trust Care team. Thank you for all the hard work you do!

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