My name is Ursula Guipttons and I’ve been trying to contact Trust Arrow for a refund. You guys scammed me of $795. My student loan was never settled as you claimed. I called Fedloan and they said they... See more
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See what reviewers are saying
You portended that your organization was connected to American Student Assoc lloans. You clearly are not! I’ve now connected with a legitimate company associated with ASA and on track where I need to... See more
Company replied
I'm still getting messages from Nelnet saying I owe money. I just read your BBB rating and your nona credited business. Now I can't access my account on my FAFSA and you have my social security on you... See more
Company replied
They charged me almost 1000 bucks for something that dosnt cost at all and now Im in debt for something I did not need. I called the Federal student loan people told me there is no charge for what th... See more
Company replied
1.4
Bad
52 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
NO CONTACT!
NO CONTACT!
I have no idea what is going on with my account only that money is being taken out each month.
December 5, 2018
Unprompted review
Reply from Trust Arrow
THIS IS A COMPETITOR COMPLIANT. THIS IS NOT A REAL CLIENT REVIEW. TRUST PILOT REFUSES TO REMOVE FALSE REVIEWS AND TARGETS BUSINESSES TO BECOME “MEMBERS” FOR A GIANT FEE IN ORDER TO EDIT YOUR OWN PAGE. WE REFUSE TO BUY OUR RATING HERE, BUT WE DO HAVE AN A+ RATING FROM THE CONSUMER LOAN BUREAU. ENJOY YOUR DAY! :)
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Always get a call back..
December 5, 2018
Unprompted review
These guys were very helpful in getting…
These guys were very helpful in getting my student loans figured out. They worked with me on every question that I had and made sure that I understood the whole process!!!
December 5, 2018
Unprompted review
So Far So Good
December 5, 2018
Unprompted review
Trust Arrow had helped me consolidate…
Trust Arrow had helped me consolidate my school loans and i'm very happy so far with their services. I'm now making payments on my loans.
December 5, 2018
Unprompted review
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No communication about my loan if I…
No communication about my loan if I have it or not. Very stressful and frustrating
December 5, 2018
Unprompted review
Reply from Trust Arrow
THIS IS A COMPETITOR COMPLIANT. THIS IS NOT A REAL CLIENT REVIEW. TRUST PILOT REFUSES TO REMOVE FALSE REVIEWS AND TARGETS BUSINESSES TO BECOME “MEMBERS” FOR A GIANT FEE IN ORDER TO EDIT YOUR OWN PAGE. WE REFUSE TO BUY OUR RATING HERE, BUT WE DO HAVE AN A+ RATING FROM THE CONSUMER LOAN BUREAU. ENJOY YOUR DAY! :)
It was very easy and quick to handle…
It was very easy and quick to handle something that was causing a lot of anxiety. Thank you.
December 5, 2018
Unprompted review
Trust Arrow was upfront and honest and…
Trust Arrow was upfront and honest and they did everything I was promised by them. Whenever I had any question, they were right there to answer and were extremely helpful. I would recommend them to anyone who needs assistance dealing with student loan issues. I thank them for all they did.
December 5, 2018
Unprompted review
Fraudulent company. Look elsewhere.
They dont tell you that the help they give you and charge $1000, you can get for FREE if you just look for it.
December 5, 2018
Unprompted review
Reply from Trust Arrow
THIS IS A COMPETITOR COMPLIANT. THIS IS NOT A REAL CLIENT REVIEW. TRUST PILOT REFUSES TO REMOVE FALSE REVIEWS AND TARGETS BUSINESSES TO BECOME “MEMBERS” FOR A GIANT FEE IN ORDER TO EDIT YOUR OWN PAGE. WE REFUSE TO BUY OUR RATING HERE, BUT WE DO HAVE AN A+ RATING FROM THE CONSUMER LOAN BUREAU. ENJOY YOUR DAY! :)
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