Frontier Foundation & Crawl Space Repair Reviews 

65
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional quality of the work. Customers frequently praise the staff and technicians for being exceptionally professional, polite, and extremely knowledgeable during every home visit. Many individuals mention that team members are always respectful, hard-working, and genuinely dedicated to completing projects properly. People note that the crew takes time to explain every single step clearly and executes home improvements efficiently. Consumers also deeply appreciate the reliable annual maintenance checks and the prompt problem-solving service provided. Reviewers gladly recommend these dependable services to anyone needing dependable foundation and crawl space repairs.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and polite... See more

Service

Consumers find service to be exceptionally positive, praising staff for being punctual, knowledgeable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Freddy just dropped by to inspect our sump pump. The pump had been installed by the home’s previous owner, but we didn’t know who had installed it. It was a pleasant surprise when Freddy showed up o... See more

Rated 5 out of 5 stars

We have had a system with this company for a year now and it has completely stopped our basement from the devastating flooding we endured everytime it rained. The men who installed were professional a... See more

Rated 5 out of 5 stars

Frontier cleaned out my crawl space and fully encapsulated it. Nick T., the foreman was professional and communicative about the job scope and process. Nick, Zack, and David worked hard through an alm... See more

Rated 5 out of 5 stars

Jared Mc made the regular inspection visit to check our sump pump and some other work that had been done on the back corner of the house. He was very professional, knowledgeable, and quickly answered... See more


Company details

  1. Waterproofing Company

Written by the company

When it comes to below-grade spaces, Frontier Foundation & Crawl Space Repair has you covered. As specialists in "All Things Basementy," we understand the unique variables associated with basement and crawlspace projects. As the trusted dealer of Basement Systems and Supportworks in central Tennessee and Southwestern Kentucky area, we have access to patented products and extensive training to help you and your home. This means we know what to look for and how to fix it correctly the first time. We provide Tennessee and Kentucky homeowners with basement waterproofing, crawl space repair, home energy solutions, foundation repair, concrete repair, and radon mitigation. If you are in need of any of these services, contact us today for a free estimate!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

65 reviews

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1-star

No recent history of asking for reviews

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4.7

All reviews

(65)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Annual Service with a Smile

We had our annual service done by David G. He was very professional and knowledgeable about our support system. Left us with confidence everything was performing as expected. We highly recommend Frontier Foundation for your foundation needs.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Super service

Super service! 1st Chad Feyeranend/design specialist. Chad gave us a bid. Very nice and professional. Very knowledgeable and explained everything we needed in detail. The next super service was from the the crew that installed our foundation repair. Kaleb Trigg Job Forman - Kaleb called to let me know the time they would arrive. On time, and walked me thru the process of how the job would flow. Very polite and very knowledgeable as well. Explained each detail. Riley S. And Seth J. were the guys that helped with our job. All 3 of these hard working young men worked great together to get the job done. Each of them were respectful of property. Great hard working young men. Each were very polite. Frontier has some TOP NOTCH employees. Even the ladies that answered my questions of and on. Big thanks to each and everyone for a great job.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with everyone at Frontier Foundation

I had an excellent experience with Frontier Foundation. The people at the office were VERY helpful. Jarod Solomon did a careful job of examining my crawlspace and outlining the needs and how the work would be done. Kaleb T., Riley S., and Seth J. were VERY hard working and respectful with the installation. Although the cost was more than I wanted, I believe it was worth it for the quality of the product and the excellence of the work.

October 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Crawlspace cleaning and encapsulation

Frontier cleaned out my crawl space and fully encapsulated it. Nick T., the foreman was professional and communicative about the job scope and process. Nick, Zack, and David worked hard through an almost 10 hour day on site to ensure that the job was done completely and correctly.

October 3, 2025
Unprompted review
Rated 1 out of 5 stars

Lack of

Jeff was personable but he showed me only 2 photos and said the water was in the exact opposite of where other companies said it was, he didn't notice a broken girder that was noticed by others. He gave me no paperwork and said he would email the quote; I never got it. Janet texted to see how it went. I explained to her and she said Jeff is no longer with the company and she had no access to my information! She said she would send another person out. No thank you, I don't want to deal with a company that does not keep information. Maybe it's the location, but I would not recommend them.

September 20, 2025
Unprompted review
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Reply from Frontier Foundation & Crawl Space Repair

Ms. Kay, Thank you so much for this review. We are so very sorry for the poor experience you had!! This confirms our decision to allow this employee to pursue opportunities elsewhere. Thank you for letting us know. When one of our people mess up, we take responsibility. We would love if you would be open to giving us a second chance to make this right, but we understand if you do not. Please accept our sincerest apologies. This is not up to our standards.

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Rated 5 out of 5 stars

Crawlspace maintenance

Don did an outstanding job on our crawlspace maintenance. He is very knowledgeable and personable. We appreciate his expertise and great customer service!

September 23, 2025
Unprompted review
Rated 5 out of 5 stars

KISSANDRA Was Awesome. Thank you

KISSANDRA made the experience calming. Taking care to make safety a priority for us and assessor when looking into the issues. She was attentive, knowledgeable, asked all the right questions and listened to my every concern, and answered my questions without hesitation. She's made the experience a relief now that someone knows needs, concerns and requirements for safety concerns I eant to address.

August 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Such a great experience

Such a great experience! Jason was so thorough and made sure I understood each step in the process. Confidently addressed my concerns and did not try to oversell. Fantastic company representation!! Thank you!

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Annual service completed by Zachary Tomer

Annual service completed today by Zachary Tomer. He was on time, polite, explained the service, completed the inspection showing me photos. Checked the dehumidifier, replaced filter. All in good shape. Found NO “fungus” as was previously stated by my pest control company. Extremely pleased with Frontier, all the work they did for us and follow up service provided. Thank you, The Johnson’s

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

After having our our crawlspace…

After having our our crawlspace encapsulated we decided to to go a step further. Jordan M. Jayden F. and Peter H. came out removed the insulation and closed everything up with foam. They left the job site clean and did a great job. We are very pleased with the team. Would highly recommend.

July 18, 2025
Unprompted review
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Rated 1 out of 5 stars

This company is a scam they can't level…

This company is a scam they can't level my concrete right and refuse to return my money. Been out 3 times to fix their mess and don't know how. I have USSTN scheduled to repair their mess witch just cost more I just want my $20000.00 + back from this mess of a company. You have been out 3 times to repair and just make it worse also ask for my diesel for their equipment

May 5, 2025
Unprompted review
Frontier Foundation & Crawl Space Repair logo

Reply from Frontier Foundation & Crawl Space Repair

We're truly sorry to hear you're frustrated and disappointed with your experience. That’s never the kind of impression we want to leave. We understand your concerns and want to assure you that a new crew is scheduled to return on July 15 to revisit the project.

Thank you for giving us the opportunity to correct the situation—we appreciate your patience.

Rated 5 out of 5 stars

I had an issue with my basement and…

I had an issue with my basement and called Frontier Foundation to come out. Brad was so nice and answered all of my questions, I highly recommend this company!

June 5, 2025
Unprompted review
Frontier Foundation & Crawl Space Repair logo

Reply from Frontier Foundation & Crawl Space Repair

Thank you Terri! We appreciate the recommendation. :)

Rated 5 out of 5 stars

Dalton was very professional

Dalton provided an excellent solution. He arrived on time Called to let me know when he was enroute and communicated thoroughly. He assessed our problem and came up with a perfect solution. Professionals like Dalton make it apparent why Frontier is such a successful company

June 3, 2025
Unprompted review
Frontier Foundation & Crawl Space Repair logo

Reply from Frontier Foundation & Crawl Space Repair

Thank you Matt! So glad you were happy with your experience. :)

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