SPARTAN™ Reviews 4,924

Joan and Cecille are amazing.
My initial shipment was undelivered.
Joan and Cecille rectified the situation immediately, they were quick to respond to my first email complaint within the hour and have sent a second delivery, free if charge.
Courteous and knowledgeable, their team is First Class..!!

So in the rush of life I accidentally ordered the wrong product. Instead of having to lobby back, and forth fo days Joan & Julia at Spartan made me feel like a VIP. I want to tell you how very impressed I am, and wish I could do more than just this survey... Thank You team spartan for not only being great but empowering your employees like Joan & Julia to be Super Stars in the customer service dept. A++++
Gratefully Your's.
Erik P.

There was a duplicate order in my cart that I did not realize when I submitted the order. Joan replied quickly to my email and got my order corrected right away.

Helpful , respectful understanding and willing to assist the customer to solve the issue with the client in mind and satisfied.

Excellent customer service

Veronica supported my request.

It was my 1st purchase and I was anxious, but payment was smooth and so was delivery. Dornie and Julia also helped me wen I needed to get another purchase and subscription. Very helpful and quick on reply. Thank you Spartan team

Great Product and very fast response from customer service… very impressive and helpful. I coordinated with Patrick an he provided answers very quickly. Thank you Patrick and Spartan team

I had a bit of a issue in the initial ordering phase where a extra item was added to my cart and I wasn’t able to verify my cart before it was finalized however in spite of this issue once I was able to locate their customer service contact information they were quick to respond and very helpful thank you to Mhyca & Joey for your prompt response and assistance

JeAnne, Mhyca and Marinella gave me a very professional experience.
They were kind and helpful in their conduct and customer service.
Looking forward to their exceptional service on my next order with Spartan. Thank you b

Marinella at Spartan was very kind and helpful. I appreciated her assistance. She was Awesome !😊

Had an issue with getting some of the product through the website, Mhyca and JeAnne were quick and efficient at getting everything settled and shipped out. The second batch of products arrived only a couple of days after the first. Products feel good in my hair, looking forward to positive results!

I recommend. Service quality is impressive, they answer quickly and help you to have the best service for your order. Thank you Patrick,Cecille,Joan, and Joey

Dealt with Mycha. They were amaing to deal with.Listened to my issue and was able to resolve it without fuss and in a very quick manner. Excellent service provided by Mycha

Fast communications and follow up by Ricca!

I sent an email in with a complex request and I got the support and action needed before the end of the day. That’s with a hand off between two departments.

Great communications!

The quick response by Rep Mhyca. It was really nice to hear back and he resolved my concern immediately.
Great experience...

I asked to pause my subscription and within a matter of hours Joan responded to my request with all the details of the resumption date. Excellent customer service!

I needed initially to cancel my subscription but Joseph and Cecille were helpful in providing me an option of delaying my order for a couple months. This should work out and if I needed to make changes just ask. Good customer support here. Thanks

I’m leaving a review here regarding customer service at Spartan concerning both Marinella & JeAnne.
There was a mixup with a recent order & a reoccurring order, this was my fault & when I emailed about the confusion my email was speedily answered.
Within 24 hrs all was sorted which is impressive given the time difference & it was also the weekend.
Great work
Cheers!!

Joseph was very quick to cancel the renewal order and refund my payment when I informed him that I didn’t request additional product. Thank you.