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Review summary

Created with AI, based on recent reviews

Looking at 126 reviews, most reviewers were somewhat happy with their experience overall. Customers generally have a positive view of the user experience, finding the platform helpful for tailoring resumes and preparing for interviews. Many appreciate the insights provided and how the tool helps them understand their strengths and align with suitable career opportunities. However, some people were dissatisfied with the refund policy, reporting difficulties in obtaining refunds even when experiencing issues or dissatisfaction with the product. There are also mixed opinions regarding the artificial intelligence features, with some finding it generic or repetitive, while others praise its ability to provide detailed career guidance and personalized insights.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the platform... See more

Artificial intelligence

Reviewers highlight various aspects of artificial intelligence. Many customers praise the AI for providing... See more

Refund

Reviewers express strong dissatisfaction regarding the refund process. Many customers report that the company... See more

Application

Customers had ambiguous experiences with the app. Many reviewers were impressed, finding it helpful for... See more

Product

Clients share ambiguous opinions on the product. Many reviewers praise it as a fantastic, useful, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The software was great for tailoring my resume to specific jobs, it also did well on giving me things I'm going to like and not like about the job and what I need to dig in more on interviews for. Ov... See more

Company replied

Rated 4 out of 5 stars

This is super cool and clever. I love the interface, experience is solid for being somewhat early in dev, and looking for jobs and insights rather than tuning your own GPT to do it is actually pret... See more

Company replied

Rated 4 out of 5 stars

I like the platform - the personal touches that AI can give, and assistance in framing ones career goals and skills. This is an excellent tool. That said, I've found it to be a bit expensive to contin... See more

Company replied

Rated 2 out of 5 stars

The app is absolute trash - it's generic AI slop that has clearly been developed through another AI software such as Claude You have to pay to get to see what it looks like or if it's remotely... See more

Company replied


Company details

  1. #121 of 128 best companies in Educational Institution
  2. #23 of 23 best companies in Career Coach
  3. #51 of 56 best companies in Education Center
  4. #20 of 22 best companies in Educational Testing Service

Written by the company

Apt is an AI-powered career guidance platform trusted by over 100,000 people worldwide. With a quick 10-minute test, it uncovers users’ strengths, interests, and values to deliver highly personalized career recommendations backed by science and advanced data analysis. Beyond assessments, Apt offers an all-in-one career mentor—providing tools for job discovery, resume building, interview preparation, salary coaching, and ongoing career development. With thousands of positive reviews and proven results, Apt helps people unlock their potential, gain clarity, and take actionable steps toward more fulfilling and higher-paying careers.


Contact info

3.5

Average

TrustScore 3.5 out of 5

126 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

SCAM

SCAM. Do not trust this site. The initial personality results are intriguing but then it's a completely different profile and AI once you pay. Basically all that they promise is not fulfilled once you actually pay for an account.

I emailed their customer service and was ghosted. Even though they advertise a 30 day money back guarantee they absolutely do not honour it.

March 4, 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Thank you for your review - sorry this was your experience. The paid plan should deliver on what the initial results promise, and we take that seriously. If the results you received aren't what you expected, please email support@tryapt.ai and we'll help.

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Rated 4 out of 5 stars

it was really great at capturing audio…

it was really great at capturing audio during the mock interviews and helping reshape, best virtual interview prep ever!

March 4, 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Thank you for your review! Really glad the mock interview prep felt useful - great to hear the audio capture worked well for you.

Rated 5 out of 5 stars

SUCH A USEFUL TOOL!

This tool is fantastic and SO very useful! I started using it and was able to find a job within a few weeks, after I had been searching for months!

I think the platform and the various analysis has had a great positive role in the work search process - reflecting myself and what I would be good at as well as enjoy for a job - it was kind of a game changer and I'm very grateful! Thanks APT AI!

March 3, 2026
Unprompted review
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Reply from Apt AI

Thank you for your review! Amazing that you found a job within weeks after months of searching - really glad the platform helped you reflect on what you'd enjoy and be great at.

Rated 1 out of 5 stars

Trust me, not there yet unless you are completely open to relocation...

I spent a lot of time answering a lot of questions. Then got the whack for cash. I thought about it and said why not. Then I got guidance and recommendataions that were so far off from what I answered, it was useless. The company also offered at 30-day money back gurantee… Good luck with that. Same day I tried to get my money back and nope, just crazy placation. Not ready for prime time and don’t waste your money.

February 17, 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Thank you for your review - sorry the recommendations felt off and the refund process was frustrating. If the results you received aren't of satisfactory quality, please email support@tryapt.ai and we'll prioritize getting this sorted for you.

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Rated 5 out of 5 stars

Your one-stop-shop for planning your future!!

As someone who has worked in a variety of fields but hasn't quite found one that encompasses all my interests, Apt AI has succeeded in doing just that. By combining input of my skills and interests, it generated jobs that I didn't know exist and has given me a goal to work towards. Additionally, Apt AI has helped me map a plan of this journey to a perfect career. The clarity this program has given me is unmatched!

March 1, 2026
Unprompted review
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Reply from Apt AI

Thank you for your review! Really glad Apt AI helped you discover roles that match all your interests and map out a clear plan to get there.

Rated 4 out of 5 stars

Great app

Great app - really helped me to get a job and develop skills and knowledge of jobs market. Will get more fluid and easy to use over time which would make it 5 star for me.

March 2, 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Thank you for your review! Glad it helped with your job search - we're actively improving the experience and appreciate the feedback.

Rated 5 out of 5 stars

Very cohesive with non invasive…

Very cohesive with non invasive additional components that help me feel like I am further building my profile (and thus Apt is helping me figure things out). Definitely happy with it so far

February 26, 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Thanks so much! Excited for you as you keep going!

Rated 4 out of 5 stars

Fantastic for its specific use case

Overall, I have been super impressed with this platform - especially in these areas:

1) Its speed and thoroughness- I can write an awkwardly written question that includes lengthy pasted job descriptions, and it'll understand and sort INSTANTLY while providing a relevant (and super thorough) response. It has blown other paid platforms out of the water in this capacity. And it does so while remaining honest; other sites make up data to quantify metrics and write false experiences for resumes

2) The ability to break down jargon-filled job, career, and program descriptions into clear language, extract relevant skills and experience from my poorly written resume, and write concise resume bullets compatible with applicant tracking systems

3) Insight- it offers thoughts and advice I would never consider - it's better than any career coach I have worked with. It asks truly thoughtful and relevant questions that force me to think deeply, creates a plan for any goal, and is emotionally motivating

4) Well-rounded - From presentation and portfolio design, to advice on switching industries, to interview and resume prep - it has provided step-by-step instructions with explanations and further guidance with extra resources

The two areas in which I have experienced frustration:

1) Print/download formatting - the formatting isn't even close to standard (the text is huge, paragraph spacing is weird, and margins are small), so I have to open it in Word/Google Docs and reformat it to standard. I've printed cover letters, resumes, and notes, but the formatting has been an issue with each.

2) Job search - compared to LinkedIn and other major job platforms, the list of jobs created from my searches has been very limited, with few that are completely relevant - often the jobs don't meet all the criteria I include (overnight, fully remote, location-specific, job description, under/over qualified, etc)

Overall, I would absolutely recommend. The more I use it, the more I can see myself continuing to use it FOR a job, not just for general guidance and searches.

February 25, 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Thank you so much for the detailed review - we’re really glad Apt has been useful for you. And thanks for calling out the two pain points: we’re actively working on making job search results more relevant and better matched to your criteria. 🙌

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Rated 1 out of 5 stars

They say 30 Day Money Back Guarantee…

They say 30 Day Money Back Guarantee ... that is a lie. On top of that ... system does not work as advertised. Don't fall for it.

February 23, 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Sorry this was your experience. If you weren’t happy with the results, please email support@tryapt.ai with a bit more detail about what didn’t work as expected - we’ll look into it and help.

Rated 1 out of 5 stars

Lied about paywall

I asked it if the questionnaire would lead to a paywall. The AI assured me it wouldn’t, it did.

February 25, 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Thank you for the feedback. The AI-powered quiz is a newer feature and we’re adjusting it to be more transparent about pricing so it doesn’t give misleading answers.

Rated 2 out of 5 stars

It is pretty annoying that you do the…

It is pretty annoying that you do the long test and at the end of it, you don't even have an option to recieve at least the result. You have to subscribe to even see how the product even works or if my matches make sense.
If I could get at least gist of my report and see if it makes great sense, I would even be open to get the subscription. But it is very little info on 'sales' page to buy a subscription.

February 24, 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Sorry this was your experience - totally fair feedback. We’re aware of this and we’re currently improving how we communicate pricing and what you’ll get before you invest time in the test

Rated 4 out of 5 stars

Good thought provoking app

Good thought provoking app. The job match feature needs some tweaking as the matches weren’t good location wise, but otherwise worth looking at if you’re contemplating a career upgrade.

February 23, 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Thanks for the feedback! Glad it felt thought-provoking - and noted on the location mismatch in job matches. We’re actively improving that.

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Rated 1 out of 5 stars

Misleading Information!!

Ha - what a scam!!

On the sign-up page where you select your subscription option, it clearly says ‘30 day money-back guarantee’.

But then in the FAQ further down the page it says that all purchases are non-refundable, and dissatisfaction with the product is not a valid reason for a refund.

I’m glad I noticed such a large contradiction before choosing to subscribe!! How can we trust that anything they would suggest or offer is correct or realistic, when they have such a huge contradiction on their sign-up page?

February 20, 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Thanks for pointing this out - we’re reviewing and updating that pricing/refund messaging to make it consistent.

Rated 1 out of 5 stars

felt like i was being scammed

felt like i was being scammed. asked so many questions then just kept cycling back to the same question at the end before generating results. it seemed like malware or a phishing scam at that point. never generated a report.

February 16, 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Hey! We ask a lot of questions because we need that info for the career assessment and recommendations - it’s not phishing. Email support@tryapt.ai and we’ll help get your report generated.

Rated 4 out of 5 stars

Better than expected

Better than expected, honestly didn't anticipate as much feedback and insight that there is featured in the app. It gave me much needed confirmation for that which I already aspire to do and continue doing.

February 13, 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Thank you for your review - really happy it exceeded your expectations!

Rated 5 out of 5 stars

This app was beyond enlightening when…

This app was beyond enlightening when it comes to learning about how your personality fits into a career.
And then it goes even further by giving detailed preparation for any interviews and creating resumes. Will recommend to anyone.

February 12, 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Thank you so much - we’re really glad it helped you connect your personality to real career steps and made the prep side easier too. Means a lot that you’d recommend it! 🙌

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Rated 5 out of 5 stars

I call it the “Iyana Fix my Life” App

I call it the “Iyana Fix my Life” App. It mentors me and helps me with my deficits. Gives me kindhearted advice that is do-able.
Allows me to choose the path that’s best for me and helps me narrow down my wants into doable tasks.
I can’t wait to see how I grow with this App!

February 11, 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Thank you so much for this - we absolutely love hearing that it feels supportive and practical for you 🤍

Rated 5 out of 5 stars

This tool was really cool

This tool was really cool. I had dreams about a tool like this years ago as I was just starting out my career. I’ve recommended it to serval people to lean on during their job search.

December 12, 2025
Unprompted review
Apt AI logo

Reply from Apt AI

Thank you for your review!

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