AI and Digital Transformation Strategist
I’m grateful to my trainer at tryBusinessAgility Arunvignesh Ramakrishnan for guiding me through the Certified AI and Digital Transformation Strategist program. This experience has been eye‑opening, blending business strategy with the technical foundations of AI and Machine Learning in a way that connects directly to real‑world business transformation.
One of the most insightful parts of the program was understanding how innovation and adaptability define success. We studied examples like BlackBerry, once a market leader that lost its edge by resisting digital change and underestimating the rise of touch‑based smartphones. Similarly, Kotak’s struggle in certain digital initiatives highlighted how even established financial institutions can falter if agility and customer‑centric innovation are missing. On the other hand, Nike+ stood out as a remarkable success story — showing how a legacy brand leveraged digital ecosystems, data‑driven personalization, and wearable integration to deepen customer engagement and create entirely new value streams.
The journey also explored the evolution from Industrial Revolution 1.0 to 5.0 — a reminder that transformation is constant, not optional. I delved into the Gillette strategy to understand how strategic repositioning can sustain leadership over time, and learned how supervised, unsupervised, and reinforcement learning along with deep learning and agentic AI are revolutionizing industries.
Equally eye‑opening were concepts like customer behavior templates and Deep Value Streams, which help strategise around true drivers of value. The “5 Ds” framework of digital transformation provided me with a clear structure to think through Discovery, Design, Development, Deployment, and Delivery.
This experience has redefined how I view business growth. I’m excited to apply these learnings to craft smarter strategies, enable digital agility, and contribute to meaningful transformation initiatives ahead.
October 11, 2025
Unprompted review