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Review summary

Created with AI, based on recent reviews

Looking at 1,392 reviews, reviewers overwhelmingly had a great experience with this company. Customers generally find the website easy to navigate and the ordering process straightforward and simple. Many people appreciate the clear and informative details provided about the products, which helps them make informed decisions. The overall user experience is frequently described as positive, with consumers noting the ease of understanding what to do to complete their orders. However, some people were dissatisfied with the product and order experience, citing issues such as not receiving their orders, unexpected additional charges, or difficulties with the checkout process due to numerous upsells. A few customers also mentioned confusion regarding the quantity of items received versus what they believed they ordered.

What people talk about most

Product

Users describe ambiguous interactions with product. Many reviewers express excitement to try the products,... See more

Order

People report ambiguous experiences with order. Many customers found the ordering process easy and... See more

User experience

Customers consistently note positive experiences with user experience, particularly praising the ease of... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers found the website easy to navigate, with... See more

Delivery service

Reviewers mention ambiguous feedback about delivery services. While some customers experienced quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I researched oregano products and found trusted websites that had tested different brands. All gave Cleantra five stars. Their products aren't as pure and had lower reviews. Plus they seek for a lowe... See more

Company replied

Rated 4 out of 5 stars

The presentation is great. But I would appreciate if there are three products, say so from the beginning.

Rated 5 out of 5 stars

Making this purchase was difficult for me because I have been burned by products in the past. The reason I placed this order is I did some research and this one came up as the best one to try. Althoug... See more

Company replied

Rated 5 out of 5 stars

The information the company provides on what the product does and the money back guarantee help a lot in navigating a more natural remedy to gut health issues. I have not tried this product yet since... See more

Company replied


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

Buyer Beware!!

This was a top rated company to order from, it was'nt until I did a little research and found out this company has been reported to the Better Business Bureau. They are not organic certified, third party tested, regulated, GMP or anything! I immediately "tried" to cancel my subscription and order, they only offered a small discount! Then they turned around and bribed me for the discount if I gave a 5 star review!!!! What the?#$&@?? Google Clentra and see for your self the report of the Better Business Bureau, and the horrible reviews of customers not even receiving their products and making it difficult on their customers to cancel their subscriptions.

April 30, 2026
Unprompted review
Rated 4 out of 5 stars

Easy ordering

Order process was easy

May 6, 2026
Unprompted review
Cleantra logo

Reply from Cleantra

Hi there,

Thank you so much for your kind words—we truly appreciate you taking the time to share your experience with us!

We’re glad to hear that the order process was easy. That’s exactly what we aim to provide.

If you ever need any assistance or have any questions, please don’t hesitate to reach out to us at help@trycleantra.com—we’re always here to help.

Warm regards,
Cleantra Customer Care Team

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Rated 4 out of 5 stars

First time using

First time using

May 6, 2026
Unprompted review
Cleantra logo

Reply from Cleantra

Hi dear Darryl,

We’re so excited that you chose Cleantra for your first order, and we truly appreciate you taking the time to share your experience with us!

Our team puts a great deal of care into creating products that are simple, effective, and supportive of your wellness goals. We’re grateful for the opportunity to be part of your journey and are always here if you need guidance or have any questions along the way.

We hope you have a great experience as you get started!

If there’s ever anything we can assist you with, please don’t hesitate to contact us at help@trycleantra.com.

Warm regards,
Cleantra Customer Care Team

Rated 3 out of 5 stars

Smooth

My experience purchasing the products was smooth and the information was informative

May 6, 2026
Unprompted review
Cleantra logo

Reply from Cleantra

Hi dear Amanda,

Thank you so much for your kind words—we truly appreciate you taking the time to share your experience with us!

We’re glad to hear that your purchasing experience was smooth and that you found the information helpful and informative. That’s exactly what we strive for.

If you ever need any assistance or have any questions, please don’t hesitate to reach out to us at help@trycleantra.com—we’re always here to help.

Warm regards,
Cleantra Customer Care Team

Rated 5 out of 5 stars

After thorough diligence I decided to…

After thorough diligence I decided to try the product. It was originally for my granddaughter who had tapeworms. I ended up sharing it with 4 more family members and now I'm buying more.

April 27, 2026
Unprompted review
Cleantra logo

Reply from Cleantra

Hi dear Rick,

Thank you so much for sharing your experience—we truly appreciate it!

We’re glad to hear that your research led you to give the product a try and that it’s now being shared among your family. That truly means a lot to us.

We appreciate your continued trust and support, and we hope you all have a positive experience.

If you ever need any assistance or have any questions, please don’t hesitate to reach out to us at help@trycleantra.com—we’re always here to help.

Warm regards,
Cleantra Customer Care Team

Rated 5 out of 5 stars

I feel it will final help me get back…

I feel it will final help me get back to myself

May 6, 2026
Unprompted review
Cleantra logo

Reply from Cleantra

Hi dear Deb,

Thank you so much for sharing your thoughts—we truly appreciate it!

We’re really glad to hear that you’re feeling hopeful about getting back to yourself. That means a lot to us, and we’re grateful to be part of your journey.

We hope you have a positive experience with the product and that it supports your wellness goals.

If you ever need any assistance or have any questions along the way, please don’t hesitate to reach out to us at help@trycleantra.com—we’re always here to help.

Warm regards,
Cleantra Customer Care Team

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Rated 5 out of 5 stars

Just place my order can't wait to get…

Just place my order can't wait to get started.

May 6, 2026
Unprompted review
Cleantra logo

Reply from Cleantra

Hi dear Angie,

We’re so excited that you chose Cleantra for your order, and we truly appreciate you taking the time to share your experience with us!

Our team puts a great deal of care into creating products that are simple, effective, and supportive of your wellness goals. We’re grateful for the opportunity to be part of your journey and are always here if you need guidance or have any questions along the way.

We’re glad to hear you’ve just placed your order and can’t wait to get started—we hope you have a great experience!

If there’s ever anything we can assist you with, please don’t hesitate to contact us at help@trycleantra.com.

Warm regards,
Cleantra Customer Care Team

Rated 5 out of 5 stars

Be sure. Haven't received the product yet.

I have lymphedema and I agree the lymph drainage is a needed thing.

May 6, 2026
Unprompted review
Cleantra logo

Reply from Cleantra

Hi dear Vicki,

Thank you for sharing your thoughts—we truly appreciate it.

We’re glad to hear that the information about lymphatic drainage resonated with you. Supporting overall wellness and helping customers feel more informed is very important to us.

We hope you have a positive experience with the product and that it supports your wellness goals.

If you ever need any assistance or have any questions, please don’t hesitate to reach out to us at help@trycleantra.com—we’re always here to help.

Warm regards,
Cleantra Customer Care Team

Rated 5 out of 5 stars

the experience was great

May 6, 2026
Unprompted review
Cleantra logo

Reply from Cleantra

Hi dear Mary,

Thank you so much for your kind words—we truly appreciate you taking the time to share your experience with us!

We’re delighted to hear that you had a great experience. That’s exactly what we strive to provide.

If you ever need any assistance or have any questions, please don’t hesitate to reach out to us at help@trycleantra.com—we’re always here to help.

Warm regards,
Cleantra Customer Care Team

Rated 5 out of 5 stars

Easy ordering

May 6, 2026
Unprompted review
Cleantra logo

Reply from Cleantra

Hi Tony,

Thank you so much for your kind words—we truly appreciate you taking the time to share your experience with us!

We’re glad to hear that the ordering process was easy. That’s exactly what we aim to provide.

If you ever need any assistance or have any questions, please don’t hesitate to reach out to us at help@trycleantra.com—we’re always here to help.

Warm regards,
Cleantra Customer Care Team

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Rated 5 out of 5 stars

Ranked no 1

Well I was shopping many companies and on Google your company was ranked no 1 in all categories.

May 6, 2026
Unprompted review
Cleantra logo

Reply from Cleantra

Hi dear Chris,

Thank you so much for sharing your experience—we truly appreciate it!

We’re honored that your research led you to choose Cleantra. It means a lot to know we earned your trust among so many options.

We hope you have a great experience with the product and that it meets your expectations.

If you ever need any assistance or have any questions, please don’t hesitate to reach out to us at help@trycleantra.com—we’re always here to help.

Warm regards,
Cleantra Customer Care Team

Rated 1 out of 5 stars

This company is the epitome of horrible…

This company is the epitome of horrible customer experiences…. Worst online product experience I’ve ever had, they make you watch a 30 minute video and try to offer all of these strangling offers without you having the chance to checkout. I DO NOT recommend this product to anybody. It’s embarrassing how much of a marketing joke this company is, I am trying to help others waste their time…

May 6, 2026
Unprompted review
Cleantra logo

Reply from Cleantra

Hi Jay,

Thank you for your feedback. We truly appreciate you taking the time to share your experience.

We’re very sorry to hear that the checkout process felt overwhelming and frustrating. This is not the experience we aim to provide, and we understand how important a clear and simple purchasing process is.

Your comments regarding the video and additional offers are very valuable, and we will make sure to share them with our team as we continue working to improve the customer experience.

If you ever need any assistance, please don’t hesitate to reach out to us at help@trycleantra.com—we’re always here to help.

Warm regards,
Cleantra Customer Care Team

Rated 5 out of 5 stars

Good quality

Good quality

May 5, 2026
Unprompted review
Cleantra logo

Reply from Cleantra

Hi dear Andrew,

Thank you so much for your kind words—we truly appreciate you taking the time to share your experience with us!

We’re glad to hear you’re happy with the quality of the product. That means a lot to our team.

If you ever need any assistance or have any questions, please don’t hesitate to reach out to us at help@trycleantra.com—we’re always here to help.

Warm regards,
Cleantra Customer Care Team

Rated 5 out of 5 stars

Making this purchase was difficult for…

Making this purchase was difficult for me because I have been burned by products in the past. The reason I placed this order is I did some research and this one came up as the best one to try. Although I haven’t started yet I look forward to seeing how this works.

May 4, 2026
Unprompted review
Cleantra logo

Reply from Cleantra

Hi dear Christina,

Thank you so much for sharing your experience—we truly appreciate it!

We understand how past experiences can make it difficult to try something new, so it means a lot that you chose to give us a chance after doing your research.

We hope you have a positive experience once you begin using the product and that it meets your expectations.

If you ever need any assistance or have any questions along the way, please don’t hesitate to reach out to us at help@trycleantra.com—we’re always here to help.

Warm regards,
Cleantra Customer Care Team

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Rated 5 out of 5 stars

Great Product !

The order process and smooth and fast easy to manage website.

May 5, 2026
Unprompted review
Cleantra logo

Reply from Cleantra

Hi dear Isis,

Thank you so much for your kind words—we truly appreciate you taking the time to share your experience with us!

We’re so glad to hear you’re enjoying the product. Your feedback means a lot to our team.

If you ever need any assistance or have any questions, please don’t hesitate to reach out to us at help@trycleantra.com—we’re always here to help.

Warm regards,
Cleantra Customer Care Team

Rated 5 out of 5 stars

Great product

Great product

May 5, 2026
Unprompted review
Cleantra logo

Reply from Cleantra

Hi dear Sarah,

Thank you so much for your kind words—we truly appreciate you taking the time to share your experience with us!

We’re so glad to hear you’re enjoying the product. Your feedback means a lot to our team.

If you ever need any assistance or have any questions, please don’t hesitate to reach out to us at help@trycleantra.com—we’re always here to help.

Warm regards,
Cleantra Customer Care Team

Rated 5 out of 5 stars

Website was easy to use

May 5, 2026
Unprompted review
Cleantra logo

Reply from Cleantra

Hi dear Stanley,

Thank you so much for your kind words—we truly appreciate you taking the time to share your experience with us!

We’re glad to hear that you found the website easy to use. That’s exactly what we aim for to make your experience smooth and simple.

If you ever need any assistance or have any questions, please don’t hesitate to reach out to us at help@trycleantra.com—we’re always here to help.

Warm regards,
Cleantra Customer Care Team

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