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Review summary

Created with AI, based on recent reviews

Looking at 1,392 reviews, reviewers overwhelmingly had a great experience with this company. Customers generally find the website easy to navigate and the ordering process straightforward and simple. Many people appreciate the clear and informative details provided about the products, which helps them make informed decisions. The overall user experience is frequently described as positive, with consumers noting the ease of understanding what to do to complete their orders. However, some people were dissatisfied with the product and order experience, citing issues such as not receiving their orders, unexpected additional charges, or difficulties with the checkout process due to numerous upsells. A few customers also mentioned confusion regarding the quantity of items received versus what they believed they ordered.

What people talk about most

Product

Users describe ambiguous interactions with product. Many reviewers express excitement to try the products,... See more

Order

People report ambiguous experiences with order. Many customers found the ordering process easy and... See more

User experience

Customers consistently note positive experiences with user experience, particularly praising the ease of... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers found the website easy to navigate, with... See more

Delivery service

Reviewers mention ambiguous feedback about delivery services. While some customers experienced quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I researched oregano products and found trusted websites that had tested different brands. All gave Cleantra five stars. Their products aren't as pure and had lower reviews. Plus they seek for a lowe... See more

Company replied

Rated 4 out of 5 stars

The presentation is great. But I would appreciate if there are three products, say so from the beginning.

Rated 5 out of 5 stars

Making this purchase was difficult for me because I have been burned by products in the past. The reason I placed this order is I did some research and this one came up as the best one to try. Althoug... See more

Company replied

Rated 5 out of 5 stars

The information the company provides on what the product does and the money back guarantee help a lot in navigating a more natural remedy to gut health issues. I have not tried this product yet since... See more

Company replied


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

NEVER RECEIVED MY ORDER BUT CHARGED MY…

NEVER RECEIVED MY ORDER BUT CHARGED MY CREDIT CARD
I placed an order in March which Cleantra made easy to do and charged my credit card. Got an email that my order shipped but when I asked for tracking number they gave me excuses and never provided a number. I filed a complaint with my credit card company. After 2 over months of emails inquiring of my order status and never receiving my order, my credit card company finally issued me a permanent refund. DO NOT TRUST THIS COMPANY.

May 12, 2026
Unprompted review
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Rated 5 out of 5 stars

$25 dollars off

$25 dollars off. This link was sent to me by the company I ordered from, I may have made yet another mistake. This review was in fact, prompted. Integrity in business would be a nice step toward actual trust. But Im hopeful that this product works.

May 11, 2026
Unprompted review
Rated 4 out of 5 stars

I don’t like the way that they do not…

I don’t like the way that they do not summarize your bill so you’re not sure what you’re paying for so now I have to cancel two orders and I didn’t get the products I wanted so I’ll have to go back in and re-order

May 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Everything I read sounded like this…

Everything I read sounded like this could work for my lymphedema. I ordered a bottle earlier this evening. I will write another review after I complete the bottle. I am very optimistic this will improve my lymphedema. I have tried several other products (capsules) without success. Look for my follow-up review in one month!

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

I have yet to receive my products I…

I have yet to receive my products I paid for was then charged for 6 extra bottles I did not order. Then was offered $25 back only if I left them a 5 star review. Definitely against the rules of trustpilot exchange/incentives for a 5 star review. Total scam! Stay away!

May 11, 2026
Unprompted review
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Rated 3 out of 5 stars

Ordering process includes upsell products

Just ordered the product so this review is about the ordering process. The initial offer for 1,3 or 6 bottles is a common practice in the online wellness sales circus. After purchasing the bottles, an upsell page explains why 2 other products are necessary for an effective outcome after an initial few weeks. It would have been a much easier decision to know the 3 products upfront as a bundle so the money I spent would be better allocated. After the 2 additional upsell products we introduced, there was no way to go back and adjust my original purchase so I could afford them. I know this is how marketing funnels work, but if the company is so committed to keeping their products affordable, then they should present all 3 products upfront and allow the consumer to make decisions about single or bundles that are right for themselves.

May 11, 2026
Unprompted review
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