Like every product I buy on line, I'm usually a bit anxious about wasting money on products that don't work. No worries with this little gem of a massager. My husband, in his early 80's, and having p... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
It certainly was not a great experience as not enough information was available about the product on sale, what it is used for and just how easy and/or difficult it is to use it. Neither was any infor... See more
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I would have liked to be reassured if not suitable I could return free of charge for a full refund - something I can do with Amazon. I liked how the product sounded. Delivery from China was quick and... See more
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Have only had my Anklet Sensors , for less than a week . I use them late evening , and they do , honestly stop, the annoying pins and needles , type of discomfort that is, a common complaint , with... See more
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Company details
Written by the company
This is the official EMSense Trustpilot profile. EMSense is dedicated to creating thoughtfully designed at-home foot massagers that support relaxation and everyday comfort. Our goal is to make foot care simple, accessible, and enjoyable, whether you are unwinding at the end of a long day or looking for a moment of comfort as part of your daily routine. Each EMSense foot massager is developed with ease of use in mind, combining gentle massage settings, optional warming comfort, and a supportive wrap design to create a soothing and relaxing experience. Our products are intended for everyday use at home and are designed to fit seamlessly into real life, with no complicated setup or learning curve. We focus on quality, reliability, and continuous improvement, refining our designs over time to enhance comfort and overall user experience. Customer feedback plays an important role in how we evolve our products, and we value honest, transparent reviews from real customers. On this page, you will find genuine feedback from verified buyers who have purchased EMSense foot massagers and chosen to share their experience. All reviews reflect individual opinions and personal use, helping future customers make informed decisions. Thank you for visiting the official EMSense Trustpilot page and for being part of the EMSense community.
Contact info
United States
- tryemsense.com
4.2
Great
4K reviews
Replied to 78% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was a good overall experence
May 18, 2026
Unprompted review
Reply from EMSense
Hello Caroline,
Thank you for taking the time to share your feedback with us. We’re so pleased to hear that you had a good overall experience with EMSense.
Our team is committed to providing a comfortable and supportive experience every step of the way, and we truly appreciate your kind support. If you ever have any questions or additional feedback, please feel free to contact us at customercare@tryemsense.com — we’ll be happy to help.
Warm regards,
EMSense Team
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The whole family loves this foot massager!
We have all used the foot massager at home. The whole family is using it. My partner who has numbness in his feet due to diabetes- can feel a nice active tingling and less insensibility on his feet. His feet has been coming more alive. It's deeply calming and relaxing too. I put it on him so he can go to sleep easier!
Im in a post operative phase from an ankle break. The foot massager is increasing my circulation and has lessened the muscle tightness for healing to speed up. Pretty awesome 👌
May 26, 2026
Unprompted review
Reply from EMSense
Hello Cecilia,
Thank you so much for taking the time to share your experience with EMSense. We’re truly touched to hear that your whole family has been enjoying the foot massager and making it part of your daily routine.
It’s wonderful to know that both you and your partner have found the experience relaxing and comforting. We’re especially glad to hear that the soothing sensations and calming features have helped create moments of comfort and relaxation at home during your recovery and wellness journey.
We sincerely appreciate your thoughtful feedback and kind support. If you ever have any questions or need assistance, please feel free to reach out to us at customercare@tryemsense.com — our team will always be happy to help.
Warm regards,
EMSense Team
Okay so far.
I can't speak for the long-term affects as of yet, but the heat and massage is soothing.
May 25, 2026
Unprompted review
Reply from EMSense
Hello Farand,
Thank you for taking the time to share your experience with EMSense. We’re glad to hear that you’re finding the heat and massage features soothing so far.
We understand that it can take time to fully evaluate your long-term experience, and we truly appreciate you giving EMSense a try. Our goal is to provide a comfortable and relaxing at-home experience that supports overall foot comfort and wellness.
If you ever have any questions or additional feedback along the way, please don’t hesitate to reach out to us at customercare@tryemsense.com — our team will be happy to assist you.
Warm regards,
EMSense Team
The EMSense seems to be helping with…
The EMSense seems to be helping with the tingling, cramping, and neuropathy
May 25, 2026
Unprompted review
Reply from EMSense
Hello Kathie,
Thank you for sharing your experience with EMSense. We’re so glad to hear that you’ve been noticing a positive difference and that the device has been a comforting part of your routine.
We truly appreciate you taking the time to leave your feedback, and we’re grateful to be part of your wellness journey. If you ever have any questions or would like additional support, please don’t hesitate to reach out to us at customercare@tryemsense.com — our team will always be happy to help.
Warm regards,
EMSense Team
These are worth a try...
These are worth a try...It seems okay but would have liked more info on how to do things like putting them on the feet and how long to charge them up?
May 25, 2026
Unprompted review
Reply from EMSense
Hello Carol,
Thank you for taking the time to share your feedback with us. We’re glad to hear you’re giving EMSense a try, and we truly appreciate your honest comments regarding the setup and charging instructions.
Your feedback is very valuable to us, and we understand how additional guidance on usage, placement, and charging can help make the experience even smoother and more comfortable. We’ll be sure to share your comments with our team as we continue improving the customer experience.
If you have any questions about using your EMSense device, including charging times or placement tips, please don’t hesitate to contact us at customercare@tryemsense.com — our support team will be happy to assist you.
Warm regards,
EMSense Team
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Everything was clearly presented,
May 21, 2026
Unprompted review
Reply from EMSense
Hello Ken,
Thank you for taking the time to leave a review. We’re so pleased to hear that you found everything clearly presented and easy to understand.
Providing a smooth and straightforward experience for our customers is very important to us, and we truly appreciate your kind feedback. If you ever have any questions or additional comments, please feel free to reach out to us at customercare@tryemsense.com — our team will always be happy to assist you.
Warm regards,
EMSense Team
Just received it
Just received it, have only used it for a couple of days so far but do feel relief in certain areas. Would have liked the massaging affect a bit stronger though
Very satisfied
May 21, 2026
Unprompted review
Reply from EMSense
Hello Marci,
Thank you for taking the time to share your feedback with us. We’re glad to hear that you’ve already started noticing relief in certain areas after just a few days of use, and we truly appreciate your honest thoughts about the massage intensity as well.
Customer feedback is incredibly valuable to us as we continue working to provide a comfortable and supportive at-home experience. We’re also very happy to hear that you’re overall very satisfied with your EMSense experience.
If you ever have any questions or additional feedback, please feel free to reach out to us at customercare@tryemsense.com — our team will be glad to assist you.
Warm regards,
EMSense Team
Reply from EMSense
Hello Gary,
Thank you for taking the time to share your feedback with us. We’re glad to hear that the explanation of how the product works was helpful and clear for you.
We always aim to provide an easy and supportive experience from the very beginning, and your kind feedback truly means a lot to our team. If you ever have any additional questions or feedback, please feel free to contact us at customercare@tryemsense.com — we’ll be happy to assist you.
Warm regards,
EMSense Team
Perfect comfort at home with your…
Perfect comfort at home with your product. Big thank you.
May 25, 2026
Unprompted review
Reply from EMSense
Hello Ilona,
Thank you so much for your kind words and for taking the time to share your experience with EMSense. We’re truly delighted to hear that you’re enjoying the comfort and relaxation our product provides at home.
Your support means a great deal to our team, and we’re grateful to be part of your wellness routine. If you ever have any questions or additional feedback, please don’t hesitate to reach out to us at customercare@tryemsense.com — we’ll always be happy to assist you.
Warm regards,
EMSense Team
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Very easier to order
Very easier to order.
A lot of information about the product and functions.
Would like both positive and negative feedbacks for comparison
May 22, 2026
Unprompted review
Reply from EMSense
Hello Jon,
Thank you for taking the time to share your feedback with us. We’re so glad to hear that you found the ordering process easy and that the product information and features were clearly presented.
We also truly appreciate your honest suggestion regarding having both positive and constructive feedback available for comparison. Customer insights are very valuable to us, and feedback like yours helps us continue improving the overall experience for everyone.
If you ever have any questions or additional comments, please feel free to reach out to us at customercare@tryemsense.com — our team will always be happy to assist you.
Warm regards,
EMSense Team
Been using it for 4-5 days and I can…
Been using it for 4-5 days and I can notice the difference slowly. But definitely worth a buy for anyone with plantar fasciitis
May 25, 2026
Unprompted review
Reply from EMSense
Hello Laura,
Thank you so much for sharing your experience with EMSense. We’re delighted to hear that after several days of use, you’ve started noticing a positive difference and are enjoying your experience so far.
We truly appreciate your kind recommendation and are grateful that you chose EMSense as part of your wellness routine. Our goal is to provide a comfortable, easy-to-use at-home experience that supports overall foot comfort and relaxation.
If you ever have any questions or additional feedback, please don’t hesitate to contact us at customercare@tryemsense.com — we’ll always be happy to assist you.
Warm regards,
EMSense Team
Was grateful to get some relief of my…
Was grateful to get some relief of my feet.
May 22, 2026
Unprompted review
Reply from EMSense
Hello Mrs Jillian,
Thank you for taking the time to share your experience with EMSense. We’re truly happy to hear that you’ve been able to enjoy some relief and comfort for your feet.
Your feedback means a great deal to our team, and we’re grateful to be part of your wellness journey. If you ever have any questions or additional feedback, please don’t hesitate to contact us at customercare@tryemsense.com — we’ll always be happy to assist you.
Warm regards,
EMSense Team
would give 0 if I could
would give 0 if I could.
DO NOT WASTE YOUR MONEY- APPALLING CUSTOMER SERVICE
Product took ages to arrive. After 2 uses it stopped working. Wouldn’t charge at all. Contacted EM sense - requesting I send a video of the unit - pointless as it was not working which they did not comprehend. This then dragged out past the 30 day window due to the appalling customer service.
I have a device that doesn’t work and am out of pocket.
May 25, 2026
Unprompted review
Reply from EMSense
Hello K P,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience with EMSense hasn't met your expectations.
Our support team has sent you an email and is hoping to help resolve the issue as quickly as possible. Please check your inbox (and your spam/junk folder, just in case) for a message from our team.
If you haven't received the email, or if you need any additional assistance, please reach out to us directly at customercare@tryemsense.com, and we'll make sure your concerns are handled right away.
We appreciate the opportunity to assist you and look forward to helping improve your experience.
Warm regards,
EMSense Team
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Sound like a great company
May 25, 2026
Unprompted review
Reply from EMSense
Hello Robert,
Thank you for your kind words and for taking the time to leave a review. We truly appreciate your support and are so glad that EMSense has made a positive impression on you.
Our team is committed to providing a supportive experience along with comfortable, easy-to-use wellness solutions for our customers. If you ever have any questions or feedback, please feel free to reach out to us at customercare@tryemsense.com — we’ll always be happy to assist you.
Warm regards,
EMSense Team
Reply from EMSense
Hello Paul,
Thank you for taking the time to leave your feedback. We’re so pleased to hear that you found everything well explained and easy to understand.
Providing a clear and supportive experience for our customers is very important to us, and we truly appreciate your kind words. If you ever have any questions or additional feedback, please feel free to contact us at customercare@tryemsense.com — our team will be happy to assist you.
Warm regards,
EMSense Team
Positive ....
May 25, 2026
Unprompted review
Reply from EMSense
Hello Charles,
Thank you for taking the time to leave your feedback. We truly appreciate your positive review and are so glad to hear that you’ve had a good experience with EMSense.
Your support means a great deal to our team, and we’re grateful to be part of your wellness journey. If you ever have any questions or additional feedback, please don’t hesitate to reach out to us at customercare@tryemsense.com — we’ll always be happy to assist you.
Warm regards,
EMSense Team
Have not received product yet so cannot…
Have not received product yet so cannot really say
May 25, 2026
Unprompted review
Reply from EMSense
Hello Rosette,
Thank you for taking the time to leave a review. We completely understand that you’re unable to fully share your experience just yet while waiting for your product to arrive.
We truly appreciate your patience and support, and we’re excited for you to receive your EMSense device soon. We hope it provides a comfortable and enjoyable experience once it arrives.
If you have any questions regarding your order or shipping status, please feel free to contact us at customercare@tryemsense.com — our team will be happy to assist you.
Warm regards,
EMSense Team
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EMSense sent me wrong Massagers
EMSense sent me Massagers, that didn’t have the features promised in advertising videos. Very basic, and totally without any medical function.
They found all kind of excuses. Eventually they offered a refund or part refund - but to a locked TEMU account - even though I clearly paid with my bank issued VISA card.
I could actually have bought identical and much cheaper massager devices from TEMU but on purpose thought it wiser to buy from EMSense.
It isn’t purely a scam - they did send something. But their whole handling of complaint was polite - but ultimately useless!
If you want to experiment with such massagers, simply buy the cheapest on TEMU. They may have some function for some people.
But be wary about buying from EMSense, as they are clearly not a professional business.
EMSense first reaction to review, is to pretend no knowledge. I have answered their query - but expect that to be more waste of time.
Updated - NO - EMSense have NOT provided a response. Not in inbox and not in SPAM filter.
May 16, 2026
Unprompted review
Reply from EMSense
Hello NN,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience with EMSense hasn't met your expectations.
Our support team has sent you an email and is hoping to help resolve the issue as quickly as possible. Please check your inbox (and your spam/junk folder, just in case) for a message from our team.
If you haven't received the email, or if you need any additional assistance, please reach out to us directly at customercare@tryemsense.com, and we'll make sure your concerns are handled right away.
We appreciate the opportunity to assist you and look forward to helping improve your experience.
Warm regards,
EMSense Team
Reply from EMSense
Hello Steve,
Thank you for taking the time to leave a review. We’re so pleased to hear that you had a good experience with our service.
Providing helpful and supportive care to our customers is very important to us, and we truly appreciate your kind feedback. If you ever have any questions or additional feedback, please feel free to reach out to us at customercare@tryemsense.com — our team will be happy to assist you.
Warm regards,
EMSense Team
I would have to recieve the package…
I would have to recieve the package first before I can review it which I have not receieved my order yet,
May 22, 2026
Unprompted review
Reply from EMSense
Hello Clyde,
Thank you for taking the time to leave your feedback. We completely understand that it’s difficult to review the product before it has arrived, and we’re sorry to hear that you’re still waiting for your order.
We truly appreciate your patience and would be happy to look into the status of your shipment for you. Please feel free to contact our support team at customercare@tryemsense.com with your order details so we can assist you further.
We hope your EMSense device arrives soon and that you have a positive experience once you’re able to try it.
Warm regards,
EMSense Team
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