HaloGrow Reviews 

2,238
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,903 reviews, reviewers had a great experience with this company. Customers frequently mention that the treatments are simple to apply and noticeably improve the overall condition, shine, and strength of their hair within a few weeks. Buyers also appreciate the informative product details provided on the user-friendly website, making purchases very straightforward. However, some reviewers were not happy with the ordering experience, noting that they were accidentally charged for extra items or multiple bottles during checkout. Consumers often feel quite confused by the promotional steps, resulting in unexpected extra costs and difficulties when trying to sort out billing mistakes.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that it is easy to use and helps reduce hair fall... See more

Quality

Customers consistently note positive experiences with quality, highlighting that hair feels much fuller,... See more

User experience

Consumers find user experience to be positive, highlighting that the website is user friendly and easy to... See more

Order

Reviewers highlight ambiguous aspects of order processes, with some consumers praising the quick and simple... See more

Price

Clients share ambiguous opinions on price, with some reviewers praising reasonable pricing and affordable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I checked a lot of ingredients on different brands at Shoppers Drug Mart and the HaloGrow had everything I felt I'd need. I'm 81, and my hair's naturally curly, so wasn't expecting much ... but after... See more

Company replied

Rated 4 out of 5 stars

Though I haven’t noticed any new hair growth yet, my hair is definitely more shiny and feels slightly thicker. I wish the packaging had more information as my hair felt very sticky and was difficult t... See more

Company replied

Rated 4 out of 5 stars

The general condition of my hair is much better. It is shiny and soft and I have been receiving compliments lately which is amazing. My hair is not grey. I have always thought grey hair is very aging.... See more

Company replied

Rated 4 out of 5 stars

Very informative about product and ingredients. Offered at fair price and can order according to your budget. Also had many positive reviews by current customers.

Company replied



Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(2,238)

2,152 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Thieves and fraude

Thieves and fraude! This company lies about their product and the price. They advertise a bargain but at checkout, they charge double. You have to keep on checking because they are changing the amount all of a sudden. Don't buy here, even their product is worthless. This will never happen to me again !!!

October 8, 2026
Unprompted review
Rated 5 out of 5 stars

Good company and product

Prompt service. Good product. Follow up e-mails with added advice

October 7, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello R,

Thank you so much for your lovely review! We're delighted to hear that you've had such a positive experience with HaloGrow and that you've appreciated the service and helpful follow-up emails. Your kind words mean a lot to our team! 💚

If you ever have any questions or additional feedback, please don't hesitate to reach out to us at customercare@tryhalogrow.com. Our team will always be happy to assist you!

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

I have seen improvement in hair…

I have seen improvement in hair thinning on my crown. Thankfully, HaloGrow uses natural ingredients rather than pharmaceuticals that could irritate your scalp.

August 7, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Alastair,

Thank you so much for sharing your wonderful feedback! 💚 We're delighted to hear that you've had such a positive experience with HaloGrow and that you appreciate our commitment to using natural, thoughtfully selected ingredients. It means so much to us to be part of your self-care journey!

If you ever have any questions or additional feedback, please don't hesitate to reach out to us at customercare@tryhalogrow.com. Our team will always be happy to assist you!

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

You keep in contact with special offers

August 15, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Roslyn,

Thank you so much for your positive feedback! We truly appreciate you taking the time to share your experience with HaloGrow.

If you have any other feedback or questions, please feel free to reach out to our support team at customercare@tryhalogrow.com. We’ll be happy to assist you.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Its early days so I will be patient

Its early days so I will be patient, the main thing is 'itch',
prior to using 'HaloGrow', that would be good to loose!

October 5, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Ken,

Thank you for taking the time to share your feedback with us! We really appreciate your patience and are glad to have you with us on your HaloGrow journey.

If you have any questions or would like to share more feedback along the way, please feel free to reach out to our support team at customercare@tryhalogrow.com. We’ll be happy to assist you.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

This was a last straw with my hair…

This was a last straw with my hair tried everything but nothing seemed to work until l tried this I was amazed with the outcome will be buying more in near future great product
Thanks again

September 3, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Lorraine,

Thank you so much for taking the time to share your experience! We’re delighted to hear how happy you’ve been with HaloGrow, and we truly appreciate your kind words and continued support.

If you ever have any questions or additional feedback, please don’t hesitate to reach out to our support team at customercare@tryhalogrow.com. We’ll always be happy to assist you.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

The whole process was easy to follow…

The whole process was easy to follow and simple to complete

October 4, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Colin,

Thank you for sharing your positive feedback! We’re so pleased to hear that you found the whole process simple and easy to follow. We truly appreciate you taking the time to share your experience with us.

If you have any other feedback or questions, please feel free to contact our support team at customercare@tryhalogrow.com. We’ll be happy to assist you.

Warm regards,
HaloGrow Team

Rated 1 out of 5 stars

Watch out for this product unconvincing…

Watch out for this product unconvincing results and they trick u into buying more than u think watch out

August 20, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Customer,

Thank you for taking the time to share your feedback with us. We're sorry to hear about the experience you may have had, and we understand your concerns.

Our support team has reached out to you via email to look into this matter further and hopefully find a suitable resolution. We kindly ask that you check your inbox, including your spam or junk folder, for our message.

If you haven't received our email, please don't hesitate to contact us directly at customercare@tryhalogrow.com. Our team will be more than happy to assist you and ensure your concerns are addressed as soon as possible.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

The support of Everyone

The support of Everyone. When I was feeling a bit overwhelmed when ordering HaloGrow the staff and support staff were very friendly and helpful.

September 25, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Wendy,

Thank you so much for your kind feedback! We’re delighted to hear that our team was able to make your ordering experience feel easier and provide the friendly support you needed.

If you have any other feedback or questions, please feel free to reach out to our support team at customercare@tryhalogrow.com. We’ll be more than happy to assist you.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Halo Hair

I have noticed my hair feels thicker and the area around my forehead has started to grow hair.

September 30, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Mrs M,

Thank you so much for sharing your positive experience with HaloGrow! We’re delighted to hear that you’ve been enjoying your experience with our product and truly appreciate you taking the time to leave us your feedback.

If you have any other feedback or questions along the way, please feel free to reach out to our support team at customercare@tryhalogrow.com. We’ll be happy to assist you!

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Halo Grow hair repair/ restoration

Hair re-growth is amazing. Significant improvement within the first week of use.

September 10, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Sandra,

Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve had such a positive experience with HaloGrow and that you’re enjoying using it. Your support truly means a lot to our team!

If you have any other feedback or questions, please feel free to reach out to our support team at customercare@tryhalogrow.com. We’ll be glad to assist you.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

I have used it for a month

I have used it for a month, my hair falls less than before. I like to see the long term benefits of growing more hair by continuing using it.

September 30, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Esther,

Thank you so much for sharing your experience with HaloGrow! We’re delighted to hear that you’ve been enjoying the product so far, and we truly appreciate you choosing to continue your HaloGrow journey.

If you have any other feedback or questions along the way, please feel free to reach out to our support team at customercare@tryhalogrow.com. We’ll be glad to assist you!

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Clear description and excellent reviews

Clear description and excellent reviews

September 29, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Mrs Gillian,

Thank you for your kind feedback! We’re so pleased to hear that you found the information clear and helpful. We truly appreciate your interest in HaloGrow and your support.

If you have any questions or additional feedback, please feel free to reach out to our support team at customercare@tryhalogrow.com. We’ll be happy to assist you!

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Product feedback

Easy to use products which appear to be working for me.
Have no problem with the delivery service, My only negative is the ordering process and how you think you have finished and confirmed your order but it keeps inviting you to purchase further items so not sure if the order was finalised or not.

September 29, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Barbara,

Thank you so much for taking the time to share your feedback with us. We’re delighted to hear that you’ve had a positive experience overall and that everything has gone smoothly with your deliveries.

We also really appreciate your comments about the ordering process. Feedback like this is valuable to us as we continue looking for ways to make the customer experience as clear and straightforward as possible.

If you have any other feedback or questions, please feel free to reach out to our support team at customercare@tryhalogrow.com. We’ll be more than happy to assist.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

I am happy with HaloGrow!

I have only uses HaloGrow for a very short time and my hair has improve in quality! It seems to be slightly thicker and looks much better!

September 27, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Hildegard,

Thank you so much for sharing your positive experience with us! We’re delighted to hear that you’re enjoying HaloGrow, especially after such a short time.

We truly appreciate your support and are so glad to have you as part of the HaloGrow community. If you have any other feedback or questions along the way, please feel free to reach out to our support team at customercare@tryhalogrow.com. We’ll be happy to assist.

Warm regards,
HaloGrow Team

Rated 2 out of 5 stars

The website was misleading

The website was misleading. I thought I had ordered two bottles but I was charged for three, PLUS it set up a subscription for me, which I definitely did not want! I am trying to cancel the subscription, and although customer service responds in a timely manner they keep asking more questions rather than just cancelling the subscription. I will keep the initial purchase when it arrives but I don't need more every 90 days!

September 28, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Alison,

Thank you for taking the time to share your feedback with us. We're sorry to hear about the experience you may have had, and we understand your concerns.

We previously requested some additional order details through Trustpilot so we could look into your concerns and help improve your experience. Unfortunately, we haven't received the requested information yet, which has made it difficult for our team to assist you further.

We'd still love the opportunity to help! Please feel free to reach out to us at customercare@tryhalogrow.com with your order ID or any relevant details. Our support team will be more than happy to look into this and work toward a suitable resolution.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Prompt reply when making inquiry with…

Prompt reply when making inquiry with helpful advice.

September 28, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Nicki,

Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with our team and found the advice helpful. We truly appreciate you taking the time to share this with us.

Should you have any other feedback or questions, please don’t hesitate to contact our support team at customercare@tryhalogrow.com. We’ll always be glad to assist you.

Warm regards,
HaloGrow Team

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