HaloGrow Reviews 1,401

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 1,230 reviews, reviewers overwhelmingly had a great experience with this company. Customers are very satisfied with the product, noting its effectiveness in improving hair texture, reducing shedding, and promoting new hair growth. Many appreciate the quality of the product and its ease of use, with several people reporting positive results within a few weeks of consistent application. The user experience, particularly the ordering process, is generally described as straightforward and informative. However, some customers experienced issues with their orders, including unexpected charges, duplicated items, or products not arriving. A few people also found the pricing to be misleading, with the final cost being higher than advertised, and some expressed confusion during the ordering process.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with its... See more

Quality

Clients share positive opinions on quality, with many noticing improved hair growth, reduced shedding, and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the product easy... See more

Order

Users describe ambiguous interactions with order. Many customers report issues with the ordering process,... See more

Price

Consumers find price to be ambiguous, with many reporting unexpected charges and discrepancies between... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ads actuslly put me off somewhat. Seems to promote miracle growth when common sense would say impossible. As most companies do. In the checkout process there were several add ons, i find this practis... See more

Company replied

Rated 4 out of 5 stars

Really good product. Noticed a difference after nearing 2 mnths. Didn’t irritate my sensitive scalp & even saw my dry scalp improve. Going to continue using as tried so many products over the years th... See more

Company replied

Rated 4 out of 5 stars

On reading the reviews I am hopeful this product will work on my thin hair. I was happily surprised to receive your 22 page ebook which explained everything. I was hesitant that I'm in Australia and... See more

Company replied

Rated 4 out of 5 stars

All I’ve done so far was order the product. I have no idea how it works or if it works, but I will come back & write an honest review after trying it for awhile. Ordering it, was straightforward, but... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

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Replied to 97% of negative reviews

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Rated 2 out of 5 stars

I find that the product is quite good

I find that the product is quite good, it stopped my hair shedding almost immediately. This is why I gave it 2 stars instead of one. However, I have a problem with the unethical methods this company employs in trying to avoid responding to issues raised and in fraudulently extorting extra money for items never ordered. Afterwards they sent me several emails with amazing 80% + price reductions and free shipping but I will NEVER again deal with this company! There are other outlets I may use in future but NEVER again HaloGrow themselves!

April 1, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Aquarius,

Thank you for sharing your feedback with us. We truly appreciate you taking the time to let us know about your experience, and we’re glad to hear that you were happy with the product itself.

We’re very sorry to hear that you may have experienced concerns regarding your order and communication with our team. Providing a supportive and positive experience for our customers is extremely important to us, and we never want anyone to feel frustrated or unheard.

Our team would genuinely appreciate the opportunity to look into this further and assist you directly. Please feel free to contact us at customercare@tryhalogrow.com with any additional details, and we’ll be glad to help in any way we can.

Warm regards,
HaloGrow Team

Rated 4 out of 5 stars

After failing to get my hair to grow…

After failing to get my hair to grow back I hope Halo Grow will be the one that works. The purchase was smooth and easy.

May 19, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Kathleen,

Thank you so much for sharing your experience with us. We truly appreciate your trust in HaloGrow and are so glad to hear that your purchase process was smooth and easy.

We understand that trying different haircare solutions can sometimes feel discouraging, and we’re honored that you’ve chosen to include HaloGrow as part of your self-care routine. We hope you continue to have a positive experience as you use the product.

If you ever have any questions or additional feedback, please don’t hesitate to reach out to our support team at customercare@tryhalogrow.com — we’ll always be happy to assist you.

Warm regards,
HaloGrow Team

Rated 4 out of 5 stars

Good reviews and pictures

Good reviews and pictures

May 18, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Oli,

Thank you so much for your kind feedback and for sharing your photos with us! We’re delighted to hear you’ve been enjoying your experience with HaloGrow and truly appreciate you taking the time to leave a review.

Your support means a lot to our team, and we’re so happy to be part of your self-care journey. If you ever have any questions or additional feedback, please feel free to reach out to our support team at customercare@tryhalogrow.com — we’ll always be glad to assist.

Warm regards,
HaloGrow Team

Rated 4 out of 5 stars

Easy to buy

Easy to buy, but far too many add.ons at the end

May 18, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Anna,

Thank you for taking the time to share your feedback with us. We’re so glad to hear that you found the ordering process easy to use.

We also appreciate your thoughts regarding the additional offers shown during checkout. Feedback like yours helps us better understand our customers’ experience, and we truly value you sharing it with us.

If you ever have any questions or additional feedback, please feel free to reach out to our support team at customercare@tryhalogrow.com — we’ll be happy to assist.

Warm regards,
HaloGrow Team

Rated 4 out of 5 stars

Can't tell yet as I haven't used it…

Can't tell yet as I haven't used it long enough! But I'm keeping my fingers crossed.

May 18, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Therese,

Thank you for taking the time to share your thoughts with us. We completely understand that it can take a little time to get a full sense of your experience, and we truly appreciate you giving HaloGrow a try.

We’re keeping our fingers crossed with you and are grateful to be part of your self-care journey. If you ever have any questions or would like to share more feedback along the way, please feel free to reach out to our support team at customercare@tryhalogrow.com — we’ll be happy to assist.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Hair looked good from first use.

Hair looked good from first use.

April 19, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Vanessa,

Thank you so much for sharing your experience with HaloGrow. We’re delighted to hear that your hair looked good from the very first use and truly appreciate you taking the time to leave a review.

Your feedback means a lot to our team, and we’re so happy to be part of your self-care journey. If you ever have any questions or additional feedback, please feel free to reach out to our support team at customercare@tryhalogrow.com — we’ll be glad to assist.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

So some rave reviews about the product…

So some rave reviews about the product so I wanted to try it

May 17, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Ozzie,

Thank you for taking the time to share your feedback and for choosing to give HaloGrow a try. We’re so happy to welcome you to our community and truly appreciate your interest in the product.

We hope your experience with HaloGrow continues to be a positive one, and we’re grateful for your support. If you ever have any questions or would like to share more feedback along the way, please feel free to reach out to our support team at customercare@tryhalogrow.com — we’ll always be happy to help.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Hair Growth

Everything seemed informative. I am always looking for something to help my hair get thicker. My hair is pretty thin.

May 17, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Belinda,

Thank you for taking the time to share your feedback with us. We’re so glad to hear that you found the information helpful, and we truly appreciate you choosing HaloGrow as part of your haircare journey.

We understand how important it is to feel confident in your routine, and we’re grateful to be part of your self-care experience. Thank you again for your support and kind words.

If you ever have any questions or additional feedback, please feel free to reach out to our support team at customercare@tryhalogrow.com — we’ll always be happy to assist you.

Warm regards,
HaloGrow Team

Rated 4 out of 5 stars

Some hair growth in less than two months of use,

Although I have only used it for less than two months, I have noticed some growth in the side of my forehead which used to have very sparse hair.

May 17, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Mariles,

Thank you so much for taking the time to share your experience with HaloGrow. We’re so pleased to hear that you’ve noticed positive changes after using the product for less than two months.

We truly appreciate you including HaloGrow as part of your self-care routine, and we’re grateful for your support and feedback. Hearing from our customers means a lot to us.

If you ever have any questions or would like to share more about your experience, please feel free to reach out to our support team at customercare@tryhalogrow.com — we’ll always be happy to assist you.

Warm regards,
HaloGrow Team

Rated 4 out of 5 stars

That's all.

That's all.

May 16, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Davidson,

Thank you for your feedback and for taking the time to share your experience with HaloGrow. We truly appreciate your support and are grateful to have you as part of our community.

If you ever have any questions, feedback, or need assistance in the future, please don’t hesitate to reach out to our support team at customercare@tryhalogrow.com — we’ll always be happy to help.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Easy website to navigate

Easy website to navigate, just ordered so hopefully can be happy with my future hair growth!

May 16, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Olivia,

Thank you so much for your kind feedback. We’re delighted to hear that you found our website easy to navigate and that your ordering experience was a smooth one.

We truly appreciate you choosing HaloGrow and are excited to be part of your haircare journey. Thank you again for your support, and we hope your experience with the product continues to be a positive one.

If you ever have any questions or would like to share more feedback, please feel free to reach out to our support team at customercare@tryhalogrow.com — we’ll always be happy to help.

Warm regards,
HaloGrow Team

Rated 1 out of 5 stars

Dodgy AF

My issue is not with the product it is with the ordering process. I had originally bought one bottle to try. Logged in to order 1 more bottle and when going through the complete order process their system wanted to add scalp massagers, I couldn't deselect them so I stopped the order to check with them how to get it off my order. I emailled them, got a automated reply and a ticket no. to receive a follow up. In the meantime they processed an order for 4 bloody bottles. 2 days later Mia replied saying bad luck too late your order is on its way. I contacted Paypal who informed me that I was set up for auto payment with them which I NEVER do but and have now blocked them. Will never buy again.

20/5/2026
I am happy to report that Halo Grow have issued me with a refund after some correspondence with them.

May 14, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Julie,

Thank you for your patience while our team was looking into this matter for you. It seems that our team was able to address your concern — hopefully to your satisfaction. :)

However, if there’s anything else we can do for you, please don’t hesitate to reply to our last email or send us a new message at customercare@tryhalogrow.com. We’ll always be happy to assist you further.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

I received the product very quickly

I received the product very quickly. I hope it works. I won't know until I have used it for about 8 weeks.

May 16, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Carol,

Thank you for taking the time to share your feedback with us. We’re so pleased to hear that your order arrived quickly, and we truly appreciate you choosing HaloGrow.

We understand that everyone’s experience is unique, and we’re grateful for your patience as you continue incorporating the product into your routine. Thank you again for your support and trust in our brand.

If you ever have any questions or would like to share additional feedback along the way, please feel free to contact our support team at customercare@tryhalogrow.com — we’ll always be happy to assist you.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Have purchased before and it is making…

Have purchased before and it is making a difference to my hair it’s definitely thicker than before .

May 16, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Jennifer,

Thank you so much for your continued support and for taking the time to share your experience with HaloGrow. We’re so pleased to hear that you’ve noticed positive changes and that your hair feels thicker than before.

It means a lot to us to be part of your haircare journey, and we truly appreciate your trust in our brand. Hearing feedback like yours is incredibly encouraging for our team.

If you ever have any questions or would like to share more feedback, please feel free to reach out to our support team at customercare@tryhalogrow.com — we’ll always be happy to assist you.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

EASY TO FILL OUT

EASY TO FILL OUT

May 16, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Gary,

Thank you for your feedback and for taking the time to share your experience with HaloGrow. We’re so glad to hear that you found the process easy and straightforward.

We truly appreciate your support and are grateful to have you as part of our community. If you ever have any questions or additional feedback, please feel free to contact our support team at customercare@tryhalogrow.com — we’ll always be happy to help.

Warm regards,
HaloGrow Team

Rated 1 out of 5 stars

I returned both orders to HaloGrow with…

I returned both orders to HaloGrow with their returns acceptance and sent it by recorded delivery only for Halo Grow to reject the return and subsequently sent it back to me. I provided all the information they needed but they had technical issues with their “portal” and have made a false statement that I did not provide the returns information. I will be launching a fraud case with my bank and have all the correspondence to prove this company lies!

May 16, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Leigh,

We truly appreciate your patience while our team was looking into this matter for you. It seems that our team was able to address your concern — hopefully to your satisfaction. :)

However, if there’s anything else we can do for you, please don’t hesitate to reply to our last email or send us a new message at customercare@tryhalogrow.com. Our team will be more than happy to assist you further.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Good management so far

Your sight seemed very professional and independent reviews were good. Communications were swift and pleasant and when there was a pause in the ordering process due to difficulties on my side you quickly offered me an increased discount. This friendly encouragement sealed the deal. Here's hoping the the product ordered is as good as management.

May 15, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Heather,

Thank you so much for your thoughtful feedback and for choosing HaloGrow. We’re delighted to hear that you found our website professional and that your experience with our communication and support team was a positive one.

We truly appreciate your kind words and are so pleased that our team was able to provide friendly and helpful assistance throughout the ordering process. Creating a supportive and welcoming experience for our customers is very important to us.

If you ever have any questions or would like to share more feedback in the future, please feel free to contact our support team at customercare@tryhalogrow.com — we’ll always be happy to assist you.

Warm regards,
HaloGrow Team

Rated 1 out of 5 stars

Absolutely shocking treatment as my…

Absolutely shocking treatment as my money was taken from my account all transactions have been sent over and over again showing funds removed from my account. Apparently the team has not been able to find my order nor trace anything yet money has been taken out and have shown all evidence of this .
I have made contact and Customer service (Mia) continues to send email after email requesting the same thing when I give them everything asked continuously then each email promises to be the last by halo but 10 emails without any solution or product being sent.
What a joke $150 + wasted and hours of my time.
Seriously don’t risk your money or time ordering from this shonky time wasting service & company!
Zen desk is pathetic service

12 emails back and forth with still no resolution.. keep away they are stealing our money!

Up to 13 emails back after I answered the question saying the same thing they are not legit!

Final update just spoke to my bank & this so called company has tried 6 more attempts to get more money out from my account!!!
Fraud investigation is now underway!

May 15, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Fran,

Thank you for taking the time to share your feedback with us. We’re sorry to hear that you may have experienced an issue with your order or experience.

Our support team has sent you an email in hopes of resolving this for you as quickly as possible. When you have a moment, please check your inbox (and spam/junk folder just in case) for our message.

If you’re unable to find the email, please feel free to contact us directly at customercare@tryhalogrow.com so we can assist you right away and help address your concerns.

Warm regards,
HaloGrow Team

Rated 4 out of 5 stars

Have only been using it a couple of…

Have only been using it a couple of weeks so still hopeful it will be a big improvement to my thinning hair

May 16, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Millie,

Thank you for taking the time to share your experience with HaloGrow. We’re so happy to hear that you’ve started your journey with us, and we truly appreciate your patience and optimism while continuing to incorporate the product into your routine.

We’re grateful for your support and hope your experience continues to be a positive one. If you ever have any questions or would like to share additional feedback along the way, please feel free to contact our support team at customercare@tryhalogrow.com — we’ll be happy to assist you.

Warm regards,
HaloGrow Team

Rated 5 out of 5 stars

Amazing product and reasonably priced

Amazing product and reasonably priced. Just ordered my second batch. Hair is def thicker and it’s easy to use.

May 16, 2026
Unprompted review
HaloGrow logo

Reply from HaloGrow

Hello Mrs Lynne,

Thank you so much for your wonderful feedback and for coming back for your second order with HaloGrow. We’re delighted to hear that you’ve been enjoying the product and that you’ve found it easy to incorporate into your routine.

We truly appreciate your support and are grateful to be part of your haircare journey. Hearing positive experiences like yours means so much to our team.

If you ever have any questions or would like to share additional feedback, please feel free to reach out to our support team at customercare@tryhalogrow.com — we’ll always be happy to help.

Warm regards,
HaloGrow Team

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