There are reports of TryHearwell being a different name for GetHearwell which has not been honouring the 45 day supposed “risk free” guarantee. Check very carefully who you are buying from.
Be very wary of buying
April 2, 2026
Unprompted review
Tryhearwell
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Criminals
This is a cloned website of others like Audora which operate for a while and then close when the bad reviews mount up from those wanting a refund. They then change the domain name and carry on defrauding people. They are criminals.
April 2, 2026
Unprompted review
New scam site for gethearwell.
This is the same company as gethearwell.co.uk and is an another scam. This company will not provide you with any business address or and will completely disregard you consumer rights, plus actively misrepresent them. Do not trade with them at all - they are operating unlawfully. They should be closed and the people behind them traced and dealt with.
April 2, 2026
Unprompted review
Be very careful about trying hearing…
Be very careful about trying hearing aids from this company. The 45 day better hearing trial is not what you might think it is. They are continually asking for feedback by asking questions in such a way as to gather information that will negate any claim you have for a full refund, very deceiving! As with many other reviews they only offer a partial refund of £45
April 1, 2026
Unprompted review
They tell you it's a 45 day trial
They tell you it's a 45 day trial, but when you tell them the aids aren't right for you, they ask you loads of questions (over a six week period), then all they offer is a £45 partial refund - but only if you return the product. i.e. NO full refund is offered.
Avoid this company if you want a hassle-free trial of hearing aids.
March 27, 2026
Unprompted review
TOTAL CON
TOTAL CON! DO NOT BUY FROM THIS BUSINESS
The 45 home trial is a complete lie. I exchanged around 15 emails with "Christine" who explained over and over that the refund policy doesn't apply to hearing aids! This is what they sell and offer a 45 day home trial for. It does not state this in the refund policy.
IT'S A CON
Furthermore the hearing aids are really poor quality.
This is now with my bank and Trading Standards.
February 16, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.