Minded Reviews 

607
•
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

I’ve been seeing Dr. Gormley for a year now and have been impressed by his compassion and professionalism. He got my meds right and I’ve experienced relief from depression for a longer period of time... See more

Company replied

Rated 1 out of 5 stars

Scam fake reviews, please don't rely on minded for help or prescriptions, Ive been charged 2x's and havent had one dr appointment, I've already emailed you right before I left this message asking for... See more

Company replied

Rated 5 out of 5 stars

went there for severe anxiety and mild depression. got prescribed zoloft and kevin was super accommodating and was very fun to chat with, super sweet and fun guy. he genuinely wants to see you succeed... See more

Rated 5 out of 5 stars

I have been with minded since last spring. I LOVE this program. Recently TryMinded has made some adjustments and the patient can see the same provider each month. I appreicate this change. I feel like... See more

Company replied

Company details

  1. Mental Health Service
  2. also in
  3. Mental Health Clinic
  4. Online Prescription Medication Vendor
  5. Psychiatrist

Written by the company

Minded is an online psychiatry practice that specializes in treating women. We provide expert mental health care and medication management that's sensitive to what's going on in a woman's life, body, and mind at every stage of her life. Appointments are available within 7-days. We are online, and open every day and prescribe medications, if appropriate, to people 18+ in New York, New Jersey, Florida, Pennsylvania, Illinois, Texas, Virginia and California. Minded now accepts many major commercial insurers.


Contact info

3.4

Average

TrustScore 3.5 out of 5

607 reviews

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3.4

All reviews

(607)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My first appointment with my therapist…was a great experience.

My first appointment with my therapist was a good
experience. She was attentive and caring. She is
very experienced with my mental issues as well as
medication to help with my symptoms. I am very
happy and look forward to my next appointment.

February 1, 2023
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Reply from Minded

Hi there! Thank you for taking the time to leave a review. We are thrilled to hear you had a great experience using our service. :)

Rated 3 out of 5 stars

Giving this review 3 stars only because…

Giving this review 3 stars only because Stacy Davis is very nice, knowledgeable and helpful. However, good luck getting in contact with anyone about anything in between appointments. They do not answer their phones, and respond to emails sporadically usually after 24 hours. There was an issue with my medication being sent to my pharmacy, and I have now been trying to get it figured out for over 2 weeks because I can only get a response from someone via email every other day. Meanwhile I have not had any medication. You would think a mental health service would have easier access to speak with someone regarding their medications.

February 1, 2023
Unprompted review
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Reply from Minded

Hi there—Thank you for taking the time to leave a review. We are so sorry to hear about this mix-up. We value your mental health, and it's important to us that we get this sorted out as soon as possible. If you could please send another message to our Concierge Team, we will have a member of our team in touch with you shortly.

Rated 5 out of 5 stars

Very helpful

My doctor is very supportive, listens to all my concerns and very knowledgeable on all the different treatment options. This experience has been better than all my family practitioners in the office! First time I’ve felt heard and had someone that actually has helped me get better!

January 30, 2023
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Reply from Minded

Hi there! Thank you for taking the time to leave a review. We are so glad to hear you're feeling better and that you felt comfortable and supported by your provider. :)

Rated 5 out of 5 stars

Very helpful

January 30, 2023
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Reply from Minded

Hi there! Thank you for taking the time to leave a review. We are thrilled to hear we could help!

Rated 5 out of 5 stars

My doctor was super personable and…

My doctor was super personable and really took her time during our appointment.

January 30, 2023
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Reply from Minded

Hi there! Thank you for taking the time to leave a review. We are so glad to hear you enjoyed your appointment with your provider.

Rated 5 out of 5 stars

Positive experience

My health care provider was compassionate and professional. I felt heard, and I plan to see him again.

January 30, 2023
Minded logo

Reply from Minded

Hi there—thank you for taking the time to leave a review. We are thrilled to hear you enjoyed your appointment with your Minded provider.

Rated 5 out of 5 stars

Good experience

Ms. Gant really listened to me and explored my situation enough to know which is really helpful when feeling not in a good place.

January 30, 2023
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Reply from Minded

Hi there—thank you for taking the time to leave a review. We are so glad to hear you enjoyed your appointment with your Minded provider and we were able to help

Rated 5 out of 5 stars

Great to experience so far!!!

The entire minded process has been smooth and positive- from enrollment to prescription fulfillment. Great provider as well! He listens and responds with compassion.

January 27, 2023
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Reply from Minded

Hi there—thank you for taking the time to leave a review. We're on a mission to make mental health care easily accessible from home, so we're thrilled to hear you had a smooth and enjoyable experience.

Rated 2 out of 5 stars

Customer service

I have a lot of difficulty with the support services. My medication was sent through as a 90 day which the clinician who was awesome and myself agreed upon however we understood the possibility That my insurance may decline it and I’d have to ask for a 30 day. I’ve been reaching out for w full day now no success all they’ve told me is the prescription was sent to my pharmacy which we knew

January 26, 2023
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Reply from Minded

Hi there—we are so sorry to hear about this mix-up, and want to apologize the your Minded experience was less than perfect. If you still haven't heard back from our Concierge Team, please send another email and we will escalate your case to the head of support. We apologize for the inconvenience again, and are glad to hear you did enjoy your appointment with your provider.

Rated 5 out of 5 stars

Very understanding

Very understanding. And easy to talk to.

January 26, 2023
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Reply from Minded

Hi there—thank you for taking the time to leave a review. We are happy to hear you enjoyed your Minded experience.

Rated 5 out of 5 stars

She listened to my complaints and made…

She listened to my complaints and made adjustments to my meds for me.

January 23, 2023
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Reply from Minded

Hi there—thank you for taking the time to leave a review. We are glad to hear you enjoyed your appointment with your Minded provider.

Rated 5 out of 5 stars

Kevin is a great help to me.

Kevin is a great help to me.
He made very pleasant small talk
and empathized with my insomnia.
I didn't feel judged.

January 24, 2023
Minded logo

Reply from Minded

Hi there—thank you for taking the time to leave a review. We are glad to hear you felt comfortable with and heard by your Minded provider.

Rated 2 out of 5 stars

Rushed appointment

I already felt weary about my psychiatrist and how she responded to my concerns. Then for my latest appointment, that I was already very nervous for, was rushed and I was made to feel like my psychiatrist had better things to do than help me. Every last words of my sentences were interrupted and cut off and I was prescribed a medication with a very common symptom that I made my psychiatrist aware was a problem with my last one. That paired with the fact that I was given a different medication than was stated I would be given in a previous appointment if the current dosage was not helping, has made me lose my confidence in my journey to find something that works for me. This negative experience made me cancel my membership for minded and abandon my search for a fitting medication.

January 23, 2023
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Reply from Minded

Hi there—thank you for taking the time to leave a review. We value your feedback, and are so sorry to hear you did not have the experience you were hoping for. Often times people may need to try different medications before finding one that works for them. We'd still love to help you on your mental health journey, and we want you to know that we'd love to have you back at any time.

Rated 5 out of 5 stars

Dr listened to me and my needs sent…

Dr listened to me and my needs sent meds in quick will continue with minded it's a lifesaver

January 24, 2023
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Reply from Minded

Hi there—thank you for taking the time to leave a review. We are thrilled to hear we were able to help.

Rated 5 out of 5 stars

I love my provider and Minded!

I have Ms. Kenny Adedayo as my provider. She is kind, patient and listens to anything you want to talk about without judgement. She is encouraging and knows just what to say to help motivate you in positive manner! I recommend her and Minded to everyone!

January 23, 2023
Minded logo

Reply from Minded

Hi there—thank you for taking the time to leave a review. We are so happy to hear you were comfortable with your provider. We're so glad to hear you're feeling better.

Rated 2 out of 5 stars

I wish I has more information before signing up. Session was impersonal and during the session my anxiety was just worse.

I wish I had more information before joining minded. My first appointment felt very impersonal and almost like an interview rather than a therapy session. The session honestly raised my anxiety since I felt like I needed to say the right thing. The way questions were asked felt like a test/ interview which I didn’t like. It also felt very rushed honestly. I could hardly keep up with what she was saying because there was so much information being thrown at me.. I didn’t feel comfortable in the session at all. I hope it goes better next time.

January 23, 2023
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Reply from Minded

Hi there—thank you for taking the time to leave a review. We value your feedback, and sharing your experience helps us make Minded better for everyone. We are so sorry to hear your first appointment wasn't what you were hoping for. Our Concierge Team would be happy to help with this matter, please send support@tryminded.com an email and they will be in touch shortly.

Rated 5 out of 5 stars

My practitioner was thoughtful and…

My practitioner was thoughtful and knowledgeable. Very friendly, but to the point. I had a great experience.

January 23, 2023
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Reply from Minded

Hi there—thank you for taking the time to leave a review. We are so happy to hear you had a positive experience using our service.

Rated 5 out of 5 stars

TryMinded is WONDERFUL

I have been with minded since last spring. I LOVE this program. Recently TryMinded has made some adjustments and the patient can see the same provider each month. I appreicate this change. I feel like my provider and I have a great professional relationship and virtual mental health has been such a lifesaver for me and my family.

January 23, 2023
Minded logo

Reply from Minded

Hi there—thank you for taking the time to leave a review. We are so thankful to have you as a long-time member, and we are thrilled to hear you find the recent updates to our service helpful!

Rated 5 out of 5 stars

Dr Grommley is kind

Dr Grommley is kind, professional , does through assessment via zoom and is a expert at what he does so far what I’ve seen! It was on Dec 19

January 19, 2023

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