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Pennie Mgmt Reviews 4,725

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and transparent communication, making complex processes easy to understand. The customer service is frequently highlighted as outstanding, with many people appreciating the personalized and empathetic approach that helps them feel comfortable and supported. The overall service is described as excellent, with consumers noting the efficiency and ease of their experience, leading to a sense of relief and confidence in their financial journey. However, some customers also noted that the initial contact experience could be ambiguous, with a few individuals feeling that certain aspects of the process were not fully explained upfront or that information provided by different agents was inconsistent.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the staff for being... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise representatives for... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the professionalism and knowledge... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professionalism and... See more

Customer communications

People report ambiguous experiences with contact. Some customers appreciated having direct contacts for... See more

Based on these reviews

Rated 5 out of 5 stars

First off Shout out to Cheri Kunz !! she was/is my personal financial advisor or at least thats how she makes you feel. She took in my opinion great effort and patience/time to walk me through every s... See more

Rated 5 out of 5 stars

Josh Arus was extremely helpful and informative throughout the entire process. I regret not doing this before. He answered every question and concern I had throughout the entire call. I am deeply than... See more

Rated 5 out of 5 stars

Pharoah Jones took his time explaining the whole process as well as reviewing my entire financial standing. He encouraged questions and provided clear answers. I am excited to reset my debt and begin... See more


Company details

About Pennie Mgmt

Written by the company

Your personal finance partner

Meet Pennie - the first digital finance company built to serve everyone.

icon We never sell your information

icon Easily borrow up to $100,000

hero-List3 Low rates starting at 5.99%

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Join over 32 million people who have been funded

$10B+

in credit products

350M+

loan offers made

200M+

customer inquiries

Debt happens.
Pennie can help.

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Debt
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Credit card
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At Pennie, we believe everyone deserves access to personal finance products

Our goal is to improve the lives of everyday people by empowering them to make their best financial decisions.

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Simplifying personal finance through education and technology

Founded in 2022, Pennie Financial helps consumers navigate their financial lives through education and smart product matching. Unlike existing marketplaces, Pennie provides clarity and education to guide better financial decisions.

With its industry leading platform, Pennie aims to improve the lives of its clients by increasing access to personal financial products for everday people regardless of starting financial situation.

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© 2024 Pennie Mgmt
LLC. All rights reserved.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Rated 5 out of 5 stars

Had a very informative and friendly…

Had a very informative and friendly conversation with JC Brock. His explanation and benefits of the program made me trust him, trust the program, and showed me a light at the end of the tunnel. Hopefully I will have an opportunity to rate the services later on once the program is ongoing and I get to see the benefits. Thanks again.

April 20, 2026
Rated 5 out of 5 stars

Worth the call!

Pat Delacerda from Pennie made my process easy and comfortable when accessing loan options. Everything was explained in clear detail. I would highly recommend!

April 9, 2026
Rated 5 out of 5 stars

Jenna was kind

Jenna was kind, patient, informative and didn’t make me feel uncomfortable or embarrassed of my situation. I slept better knowing I was on track and that there was a light to get out of this mess.

April 16, 2026
Rated 5 out of 5 stars

Ben Bergman

Ben Bergman, made the debt experience simple, and
he was very knowledgeable. He explained the process and I was given documentation to start my debt free journey.

April 17, 2026
Rated 5 out of 5 stars

Great responsiveness and customer service

I feel like they genuinely were concerned with my situation and not just checking a box to get me enrolled and on to the next stop in the process. My original contact gave me his email and phone number and said he would be with me throughout the entire process (the entire 55 months) and that was not only comforting but showed a level of ownership that I had not seen with two other similar companies. Additionally, they offer a chance to get out of your program early once you’ve built yourself back up and paid off enough so that you can tackle any remaining outstanding with a loan that they will help you procure which will also help to rebuild your financial situation even more.

They’ve offered reasonable solutions, I’ve been met with great customer service and any questions I have had were answered honestly, even if the answer was hard to hear.

April 15, 2026
Rated 5 out of 5 stars

Miles was amazing

Miles was amazing. He was very informative patient and compassionate to my issues. He made the whole experience extremely comfortable and easy. I would recommend him and the company to anyone.

April 16, 2026
Rated 5 out of 5 stars

My experience with Miles at Pennie

Miles was informative and put zero pressure on me to get into a debt relief program in lieu of trying to get a loan to pay off debt.He was very easy to talk to and communicate with. Did everything he promised. I'd highly recommend him to anyone. He also provided me with some tax saving information. 100% satisfaction on my end.

March 19, 2026
Rated 5 out of 5 stars

Great program and Agents!

Sean C. was amazing! He explained every step of the program and worked with me on what would be best for my situation. I finally have a breath of relief after I spoke with him, and I am looking forward to being stress and debt free.

April 18, 2026
Rated 4 out of 5 stars

If it sounds too good to be true… it is

The man that helped me, Scott Cook, was nice and helpful. However, I definitely felt very mislead with everything said to me prior to speaking with him. They make it sound like a loan is a guarantee because it’s income based but it’s no quite that way once you speak to a person… I guess in the end I’m getting help it’s just not what I needed to solve my here and now problem.

April 16, 2026
Rated 5 out of 5 stars

Consultation that works with your schedule

They provided consultation that works with your schedule.
I talked with David Hume and he really worked in trying to help me with my situation. He was patient with me and explained the program thorougly. He pointed me to right direction and program that will help.

April 18, 2026
Rated 5 out of 5 stars

You won’t be let down

I’ve never even thought about starting this process before and I just stumbled on the company. Talking finances is never fun, it’s embarrassing to admit as an adult that you need help. I was nervous that I had to be vulnerable and possibly judged. I spoke with James Armstrong for over an hour and never once did I feel like he was judging me or thinking I was making poor choices. I genuinely hope this program helps me. I was and am still a little skeptical but thanks to James I am sticking with it!

April 17, 2026

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