Shipment was "damaged" during transport. USPS showed no notation of it in their tracking app. Received package open (cut with razor) and with USPS "received damaged" tape. 3 out of 4 bottles were mis... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had ordered 6 months and there automated system started sending me a reorder request after 30 days, along with a limited time 15% discount. I wanted the discount when I needed more pills. I talked... See more
Company replied
Paul, the Customer Service rep is one in a million. He listens to customers' concerns and acts to resolve them swiftly. He is a very caring person not just out there to make a quick buck like every... See more
Company replied
I was unsure at first ordering off of a social media ad but product arrived when promised and I've been using it daily. I believe it was a direct from rosabella transfer once directed off the ad page.... See more
Company replied
3.9
Great
3K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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I love how they always take care of me
I love how they always take care of me! Any questions they have been so patient.
May 1, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Jamie,
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re so glad to hear that our team has been patient and consistently able to take care of your concerns.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
I had some concerns about my billing…
I had some concerns about my billing and the customer service representative were quick to respond and were quite personable. I appreciate it without having to deal with a lot of red tape! Thanks again!
May 1, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Derrell,
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re glad to hear that our team was able to respond quickly, address your billing concerns, and provide a personable experience without any hassle.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Customer service is very well informed…
Customer service is very well informed and helpful.
May 2, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Mauna,
Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience! We’re glad to hear that you found our customer service team well-informed and helpful.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Outstanding!
Rosabella works hard to sell exceptional products. Their customer service is honest and kind!
April 27, 2026
Unprompted review
Reply from Rosabella Supplements
Hi DJ,
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re thrilled to hear that you find our products exceptional and our customer service honest and kind.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
when I emailed Customer Service they…
when I emailed Customer Service they was very help full with there response back to me
April 6, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Alan,
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re glad to hear that our Customer Service team was able to provide a helpful and supportive response to your email.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
COURTEOUS AND HELPFUL
The person helping me was courteous and helpful. I did not have to wait long to have my problem resolved.
April 19, 2026
Unprompted review
Reply from Rosabella Supplements
Hi I.Hicks,
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re glad to hear that our team was courteous, helpful, and able to resolve your concern quickly.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Irvin in customer service was awesome
Irvin in customer service was awesome. He answered my question and put I. A replacement order for my recalled products.
April 30, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Cheryl,
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re glad to hear that Irvine was able to assist you and quickly arrange a replacement for your recalled products.
We’ll be sure to pass along your feedback to him—it will mean a lot! If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Trust Pilot's service in my connection
I found Trust Pilot's service in the security of my connection to my Source to be excellent.
This is truly a trusted company.
I will not fear this security connection in regards to my Source.
May 3, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Kerry,
Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience! We’re glad to hear that you feel confident and secure in your connection, and that your overall experience has been a positive one.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Rosabella
My rep was very nice, knowledgeable and understanding. She took care of my problem right away.
I definitely felt the difference when I ran out of my Moringa… I couldn’t sleep, I was depressed, no energy, etc
This stuff is great.
May 1, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Patti,
Thank you so much for taking the time to share your experience—we truly appreciate your thoughtful feedback! We’re glad to hear that our team was able to assist you right away with care and understanding.
It’s also great to know you’ve noticed a difference when using the Moringa—we’re happy it’s been helpful for you. If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
I had a question regarding an order and…
I had a question regarding an order and they got back to me almost immediately to resolve the issue.
April 28, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Carolyn,
Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience! We’re glad to hear our team was able to respond quickly and help resolve your concern right away.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
This company is great
This company is great. Very knowledgeable and professional.
May 1, 2026
Unprompted review
Reply from Rosabella Supplements
Hi David,
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re glad to hear you found our team knowledgeable and professional.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
The reply to my message was thorough…
The reply to my message was thorough with a quick response time. I appreciated the explanation to my question. The price of the beet root product is fantastic.
May 2, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Bonita,
Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience! We’re glad to hear that our team was able to provide a thorough and prompt response and that the explanation was helpful for you.
It’s also great to know you’re happy with the value of our beetroot product! If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
What amazing supplements
What amazing supplements! The team at Rosabella are just amazing, fantastic customer support.
July 9, 2025
Unprompted review
Reply from Rosabella Supplements
Hi Emma,
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re thrilled to hear you’re enjoying the supplements and that our team was able to provide fantastic support.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Very good customer service!Hard to find…
Very good customer service!Hard to find nowadays.
April 15, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Robert,
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re glad to hear you found our customer service helpful, and it means a lot to us to be recognized, especially nowadays.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Reply from Rosabella Supplements
Hi Desiree,
Thank you for sharing your experience—we truly appreciate it! We understand you signed up for a beetroot subscription, and we’re here to help with any questions or changes you may need.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
I have been trying to cancel no one…
I have been trying to cancel no one answers their phone. They ignore emails, and so far, they charge me $360 with no response from no one i have also refused the packaging and headed sent back stay away from these people be prepared to take legal action.
March 2, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Robert,
Thank you for your review! We sincerely apologize for the frustration caused by your recent experience. We completely understand how concerning it is to see an unexpected charge and not receive a real-time response. This is not the experience we want for you, and you can rest assured that we're here to get this resolved for you.
At the moment, we’re unable to locate your order in our system. Please provide your order number so we can review your case in detail and assist you further. Once we receive that information, we’ll promptly take the necessary steps to resolve this matter, as our goal is to make sure that everything is handled fairly, thoroughly, and to your satisfaction.
We truly appreciate your patience and the opportunity to correct this. We look forward to assisting you and getting this sorted out right away.
– Arianne, Rosabella Customer Escalation Specialist
I have not used any product yet but the…
I have not used any product yet but the help I received on line was almost instant and very reassuring. Customer service was great.
May 2, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Vicki,
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re glad to hear that our team was able to assist you quickly and provide reassuring support.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
I sent an email to customer service…
I sent an email to customer service because a charge was made that I did not request. I received an email confirming that the charge was an error and a refund was in process. Very quick response!
April 28, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Vicki,
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re glad to hear that your concern was addressed quickly and that our team was able to confirm the error and process your refund right away.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Let's start with the fact that I NEVER…
Let's start with the fact that I NEVER ordered a subscription for the product. The product is your Moringa Capsules
Never even knew I had one until I got notified that Rosabella had processed my payment. SAY WHAT?
So I go to their website, and look up my account, and surer than God made little green apples, it shows me with a subscription and a new order number.
Arianne helped me immensely by not only cancelling the subscription, but she also refunded both my original order AND the new order.
This is a prime example of World Class customer service. Thank you for your help.
April 29, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Larry,
Thank you for your review! We sincerely apologize for the frustration caused by your recent experience. We completely understand how concerning it is to see an unexpected charge when you were not aware of a subscription, especially in light of the recall announcement and the reaction you've experienced. This is not the experience we want for you, and you can rest assured that we're here to get this resolved for you.
To confirm, your subscription has been fully canceled, and you will not be billed for any future charges. To make this right, we’ve processed full refunds for both orders—there’s no need to return the products. The funds should be reflected on your original payment method within 5–10 business days.
We truly regret that this experience fell short of your expectations and appreciate the opportunity to make it right. If you have any other questions or need further assistance, you can reach us at help@tryrosabella.com or simply reply directly to our email, and we’ll be happy to help.
– Arianne, Rosabella Customer Escalation Specialist
I was asked to rate the Rosabella …
I was asked to rate the Rosabella product but I had not taken it long enough to be able to make such a starement. I wrote them, that at a later date I would be glad to do so. Nicel was very kind and understanding, and said he appreciated my honesty. I believe this company cares deeply about their customers and wants to help them get great results from their Rosabella product. That means a lot, to buy from someone who cares about the results their customers get from this product. If after your purchase you have a question or concern, they are there for you, and stand behind their product, i saw that first hand.
Sincerely, Helga seay
April 6, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Helga,
Thank you so much for taking the time to share your experience—we truly appreciate your thoughtful and honest feedback. We completely understand wanting to give a fair review only after using the product longer, and we’re grateful for your openness.
We’re very glad to hear that Nicel was kind and understanding in your interaction. It means a lot to us that you feel supported and cared for, as providing that level of service is something we truly strive for.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
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