Shipment was "damaged" during transport. USPS showed no notation of it in their tracking app. Received package open (cut with razor) and with USPS "received damaged" tape. 3 out of 4 bottles were mis... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had ordered 6 months and there automated system started sending me a reorder request after 30 days, along with a limited time 15% discount. I wanted the discount when I needed more pills. I talked... See more
Company replied
Paul, the Customer Service rep is one in a million. He listens to customers' concerns and acts to resolve them swiftly. He is a very caring person not just out there to make a quick buck like every... See more
Company replied
I was unsure at first ordering off of a social media ad but product arrived when promised and I've been using it daily. I believe it was a direct from rosabella transfer once directed off the ad page.... See more
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3.9
Great
3K reviews
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Excellent product and customer service
Excellent product and customer service. I wish more nutrition companies were so proactive.
April 27, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Don,
Thank you so much for your kind feedback—we truly appreciate it! We’re delighted to hear that you’re enjoying the product and had a great experience with our customer service. Providing proactive support and high-quality products is always our goal, so it means a lot to know that this stood out to you.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Company does what they advertise!
Company does what they advertise. Product is great and always ships on time.v
April 24, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Rhett,
Thank you so much for your kind feedback—we truly appreciate it! We’re delighted to hear that the product is meeting your expectations and that your orders are arriving on time. Delivering on what we promise, both in quality and service, is always our goal, so it’s wonderful to know that reflected in your experience.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
If I could give them a minus score I…
If I could give them a minus score I would. Rosabella is an awful company. Don't believe the money back guarantee. I bought something from them. They scammed more money from me, saying it was a 'glitch' with their system, also charged me for expedited postage of £9.95 when I had cancelled that.
Then when I wanted to get a refund, they only offered a 30% of my money back and keep the product or send back paying the return postage myself and only accepting unopened bottles - how are supposed to find out if the products work if you don't open the bottle to try it? Then to top it all, the product was recalled anyway, which made me very wary of using it. This company are scammers!!
September 26, 2025
Unprompted review
Reply from Rosabella Supplements
Hi Liz,
Thank you for your review. We sincerely apologize for the frustration and distress this situation has caused you. We completely understand how upsetting it is to be charged an amount you weren’t expecting, the confusion around the refund options, and your concerns following the product recall. This is not the experience we want for you, and you can rest assured that we're here to get this resolved for you.
To make this right, we've processed a full refund for your order. The funds should appear on your original payment method within 5–10 business days. Once we receive those images, we’ll be able to confirm whether your Moringa bottles are part of the affected batches and advise whether the product should be discarded or if it is safe to use.
We truly regret that this experience fell short of your expectations and appreciate the opportunity to make it right. If you have any other questions or need further assistance, you can reach us at help@tryrosabella.com or simply reply directly to our email, and we’ll be happy to help.
– Arianne, Rosabella Customer Escalation Specialist
The product itself is seemingly helping…
The product itself is seemingly helping me with my blood pressure. And I’m happy with the availability of it. Thank you.
April 17, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Edward,
Thank you so much for sharing your experience—we truly appreciate it! We’re really glad to hear that the product seems to be helping with your blood pressure and that you’re happy with its availability. That kind of feedback means a lot to us.
As always, we encourage continuing to follow your healthcare provider’s guidance while using any supplement, and if you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
I noticed a difference the first week…
I noticed a difference the first week of using this product. My opinion is only improving as I continue to take it. Customer service was fast and quick response.
April 18, 2026
Unprompted review
Reply from Rosabella Supplements
Hi there,
Thank you so much for sharing your experience—we truly appreciate it! We’re glad to hear that you started noticing a difference within the first week and that your opinion continues to improve over time. Everyone’s experience can vary, so it’s wonderful to know the product is working well for you.
It’s also great to hear that our customer service team was able to respond quickly and support you when needed. If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Great customer service and easy to work…
Great customer service and easy to work with and great specials and great products!
April 17, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Steve,
Thank you for your feedback. We’re so glad to hear that you had a great experience with our customer service team and found us easy to work with. It’s also wonderful to know you’re enjoying our products and special offers.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
I cannot talk to a representative by…
I cannot talk to a representative by phone. Want to cancel the subscription and noone to talk to. I was charged for another subscription without my permission
April 27, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Nathan,
Thank you for your review. We sincerely apologize for the frustration and distress this situation has caused you. We completely understand how upsetting that must be to receive an unexpected charge, especially after not being able to reach out for support via phone. This is not the experience we want for you, and you can rest assured that we're here to get this resolved for you.
To make this right, we've canceled your subscription and processed a full refund for the recent order. The funds should appear on your original payment method within 5–10 business days. You’re also welcome to keep the most recent package as a gesture of apology for the inconvenience.
We truly regret that this experience fell short of your expectations and appreciate the opportunity to make it right. If you have any other questions or need further assistance, you can reach us at help@tryrosabella.com or simply reply directly to our email, and we’ll be happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Amazing Customer Service.
April 27, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Angie,
Thank you for your feedback. We’re so glad to hear that you had an amazing experience with our customer service team. It means a lot to us to know we were able to meet your expectations.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
They were very helpful
They were very helpful when I did some research after placing my order, and wasn’t sure if Beetroot would be OK to take with my current conditions. They offered to hold my order until I spoke with my primary care physician. Very impressed.
April 27, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Sandra,
Thank you for your feedback. We’re glad to hear our team supported you with your concerns and provided thoughtful assistance with your order. It’s especially great to know they took the extra step to hold your order while you consulted with your primary care physician. Your safety and peace of mind are very important to us.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
My order didn’t take long can’t…
My order didn’t take long can’t complain thank you
April 27, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Linda,
Thank you for your feedback. We’re so glad to hear that your order arrived quickly and that you had a smooth experience. It’s great to know everything met your expectations.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Customer service was very helpful
Customer service was very helpful. And fast at what I needed! You don’t get that very often anymore l! Thank you so much
April 24, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Tammy,
Thank you for your feedback. We’re so glad to hear that our customer service team was able to assist you quickly and effectively. It’s especially meaningful to know that the prompt support stood out to you. We always aim to provide a smooth and helpful experience.
We truly appreciate your kind words. If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Earl was exceptional in customer…
Earl was exceptional in customer service to me.
April 27, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Patricia,
Thank you for your feedback. We’re so glad to hear that Earl provided you with exceptional customer service. It’s wonderful to know that he made such a positive impact on your experience.
We’ll be sure to share your kind words with him, he’ll truly appreciate it. If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
unsatified
I received another shipment after my first order that I did not order. I have not yet even tried the product. When I went to return it there is not person to talk to and the return instructions ask for an order number not on the product. I am very upset at your customer service and will never order your product again. I'm sending it back to you LLC and had better never receive another shipment. It would be nice if a phone number was available to talk to a person. also, THERE WAS NO ORDER #
April 26, 2026
Unprompted review
Reply from Rosabella Supplements
Hi there,
Thank you for your review! We sincerely apologize for the frustration this situation has caused you. We completely understand why this situation would feel frustrating, especially receiving an additional shipment you didn’t intend to order and then having difficulty completing a return. This is not the experience we want for you, and you can rest assured that we're here to get this resolved for you.
At the moment, we’re unable to locate your order in our system. Please provide your order number so we can review your case in detail and assist you further. Once we receive that information, we’ll promptly take the necessary steps to resolve this matter, as our goal is to make sure that everything is handled fairly, thoroughly, and to your satisfaction.
We truly appreciate your patience and the opportunity to correct this. We look forward to assisting you and getting this sorted out right away.
– Arianne, Rosabella Customer Escalation Specialist
Kimberly Mae was very helpful and…
Kimberly Mae was very helpful and considerate with my request. Thank you.
April 26, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Dawn,
Thank you for your feedback. We’re so glad to hear that Kimberly Mae was very helpful and considerate in handling your request. It’s wonderful to know that she provided you with the support you needed.
We’ll be sure to share your kind words with her, she’ll truly appreciate it. If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Lauren was prompt and extremely helpful
Lauren was prompt and extremely helpful
.
Kind Regards, Irene
April 16, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Irene,
Thank you for your feedback. We’re so glad to hear that one of our team members was prompt and extremely helpful in assisting you.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
I have tried to cancle any future…
I initially tried to order a single bottle and the web site jumped the order up to 3 bottles. I have tried to cancle any future orders as my doctor said do not take beetroot as it can damage my kidneys. Now I just got an email notice that another 3 bottle order is on the way. This company is a scam and once they have your credit card information they just won't stop sending product and charging your credit card. Don't even think about ordering from them.
April 26, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Vic,
Thank you for your review. We sincerely apologize for the frustration and distress this situation has caused you. We completely understand how concerning and frustrating it must feel to see another order being processed when you only intended to make a one-time order, especially after what you've encountered with your first order. This is not the experience we want for you, and you can rest assured that we're here to get this resolved for you.
We completely understand and respect your doctor’s recommendation. We truly value your health above everything else. To make this right, we've canceled your subscription and processed a full refund for the recent order. The funds should appear on your original payment method within 5–10 business days. You’re also welcome to keep the most recent package as a gesture of apology for the inconvenience.
We truly regret that this experience fell short of your expectations and appreciate the opportunity to make it right. If you have any other questions or need further assistance, you can reach us at help@tryrosabella.com or simply reply directly to our email, and we’ll be happy to help.
– Arianne, Rosabella Customer Escalation Specialist
I was unsure at first ordering off of a…
I was unsure at first ordering off of a social media ad but product arrived when promised and I've been using it daily. I believe it was a direct from rosabella transfer once directed off the ad page. It was a bit confusing finalizing the transaction due to it wanting me to keep ordering but I figured out how to get just what I wanted to try for the price that it was being offered. Thank you
April 10, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Michael,
Thank you for your feedback. We really appreciate you sharing your experience. We completely understand the initial hesitation when ordering through a social media ad, so we’re glad to hear your order arrived as expected and that you’ve been using the product daily.
We also appreciate you pointing out the confusion during checkout. Your feedback is very helpful, and we’re always working to make the process clearer and more seamless for our customers. If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Kudos to Kim from the Rosabella support…
Kudos to Kim from the Rosabella support team. She responded quickly to my concerns and answered all my questions.
April 23, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Kathleen,
Thank you for your feedback. We’re so glad to hear that Kim was able to respond quickly and address all your questions. We’ll be sure to share your kind words with her, she’ll truly appreciate it.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Excellent
Excellent. Lauren is a great customer service rep.. She answered all my questions and resolved issues, very professional and helpful. Thank you. Wanda Rudd
April 1, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Wanda,
Thank you for your feedback. We’re so glad to hear that one of our team members provided excellent support and was able to answer all your questions while resolving your concerns professionally and helpfully.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Chris M answered all the questions I…
Chris M answered all the questions I asked and he was very knowledgeable with the products. This increased my confidence in the product. He also gave me the opportunity to contact him if I needed more information.
April 23, 2026
Unprompted review
Reply from Rosabella Supplements
Hi Kehinde,
Thank you for your feedback. We’re so glad to hear that Chris M was able to answer all your questions and provide knowledgeable support. It’s great to know that his assistance helped increase your confidence in the product, and we’re happy he made himself available for any follow-up you might need.
We’ll be sure to share your kind words with him, he’ll truly appreciate it. If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
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