I just wanted to say that Angelo canceled that order and refunded my money very promptly and that left me feeling a little better about the company. However, you don’t make it easy for people on the s... See more
Company replied
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Review summary
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Reviews shaping this summary
I made this purchase on a whim and didn't realize that I signed up for reassuring purchases. I emailed the company and Angelie was very helpful in getting this resolved. I received a full refund thank... See more
Company replied
I am loving this product! I can tell my skin has more elasticity to it. The crepey skin on my legs is less noticeable as well. Customer service is beyond HELPFUL AND POLITE if you ever need to reach... See more
Company replied
Gem, understood my position and took action immediately! As a disabled person with limited income, I guess I was buying the magic pill and even showed my DR. the package wondering if it would someone... See more
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4.3
Excellent
580 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They automatically put me down as a…
They automatically put me down as a subscribe to their product. When I did not give them no such permission. And I did not subscribe to their product. If they cannot conduct their business no better than this maybe they should be investigated. I want a refund and I want this last order canceled immediately. But they have not got back in touch with me. I did not know they had a bad reputation for automatically subscribing their clients to a automatic subscribe. Or I would have never messed with them. Because I don't like companies that are dishonest. And force their product up on others. Do not subscribe to this company for any kind of product. Because for some reason they take it up on themselves to subscribe you to their product. That is dishonest, in their part.
May 11, 2026
Unprompted review
Reply from Tryrovina
Hi Paticia,
We sincerely apologize for the frustration and inconvenience caused by your experience. We understand your concerns and appreciate you bringing this matter to our attention.
Please know that your subscription has already been canceled, and there will be no future orders or recurring charges moving forward.
Our team is always committed to assisting customers promptly and transparently, and we regret that your experience did not reflect the level of service we aim to provide.
If you still need additional assistance regarding your order or refund, please feel free to contact us directly, and we’ll be happy to help.
The Rovina Support Team.
I just wanted to say that Angelli resolved this quickly
I just wanted to say that Angelo canceled that order and refunded my money very promptly and that left me feeling a little better about the company. However, you don’t make it easy for people on the site to find stuff like that. I appreciate the prompt attention to this matter.
May 11, 2026
Unprompted review
Reply from Tryrovina
Hello Rita,
Thank you for taking the time to share your feedback with us. We’re glad to hear that Angelli was able to resolve your concern quickly and assist with the cancellation and refund promptly.
We also appreciate your honest feedback regarding the website experience. Your comments are valuable to us, and we’ll make sure to share them with our team as we continue working to improve the customer experience and make important information easier to find.
Thank you again for your patience and understanding, we truly appreciate it!
The Rovina Support Team.
Bahm was excellent at explanations and…
Bahm was excellent at explanations and providing incredibly fast and accurate customer service! I wish all companies would provide this level of quality and care.
Pat Rutledge
May 11, 2026
Unprompted review
Reply from Tryrovina
Hi Pat,
Thank you so much for your wonderful feedback, Pat! We’re delighted to hear that Bham provided you with fast, accurate, and caring customer service. Delivering a high level of support and clear communication is always our goal, and your kind words truly mean a lot to our team.
We’ll be sure to share your feedback with Bham, it will definitely make their day! Thank you again for your support and for choosing us.
The Rovina Support Team.
Joan made my experience easy and fast
Joan made my experience easy and fast. She's very understanding about my situation and worked along with me. She done excellent job on my refund also. Thank you Joan. 😊
May 11, 2026
Unprompted review
Reply from Tryrovina
Hi Deborah,
Thank you so much for your kind review, Deborah! We’re so happy to hear that Joan was able to make your experience easy, fast, and stress-free. Providing understanding and supportive service is very important to us, and we’re glad Joan was able to assist you with your refund smoothly.
We’ll be sure to share your thoughtful feedback with Joan, she’ll truly appreciate it! Thank you again for your support and for taking the time to share your experience.
The Rovina Support Team.
Aria was sensative
Aria was sensative, kind and reassuring. She offered me several options before I decided to cancel and I appreciated that. It is not easy to admit you cannot afford something and she was very empathetic to my situation and I appreciated that very much.
May 11, 2026
Unprompted review
Reply from Tryrovina
Hi Rebecca,
Thank you so much for your kind words and for sharing your experience with us! We’re truly happy to hear that Aria was able to provide compassionate and understanding support during your interaction. We understand that these situations can be difficult, and we always strive to make our customers feel heard, respected, and supported.
We’ll be sure to share your thoughtful feedback with Aria, it will mean a lot to her. Thank you again for your trust and support!
The Rovina Support Team.
Aira was very professional and was able…
Aira was very professional and was able to assist quickly.
May 11, 2026
Unprompted review
Reply from Tryrovina
Hi Pamela,
Thank you for your kind feedback!
We’re glad to hear that Aira was able to assist you quickly and professionally. Providing efficient and helpful support is always our goal, and we truly appreciate you taking the time to share your experience.
We’ll be sure to pass your message on to Aira.
The Rovina Support Team.
Got back with me and fixed this issues…
Got back with me and fixed this issues I had in less than 1hr. Great customer service.
May 11, 2026
Unprompted review
Reply from Tryrovina
Hi Michael,
Thank you for your feedback!
We’re glad to hear your issue was resolved in under an hour and that you had a positive experience with our customer service. Providing fast and effective support is always our goal.
We truly appreciate you taking the time to share your experience!
The Rovina Support Team.
Estella
Customer Service is amazing. Estella was able to help me with all my concerns in such professional manner.
May 11, 2026
Unprompted review
Reply from Tryrovina
Hi Kelly,
Thank you so much for your kind feedback!
We’re really glad to hear that Estella was able to assist you professionally and address all your concerns. Providing a smooth and supportive experience is exactly what we aim for, and it’s great to know she delivered that for you.
We’ll be sure to pass your kind words on to Estella, they’ll really appreciate it.
Thank you again for your support!
The Rovina Support Team.
If I could I would give this company…
If I could I would give this company minus 10 stars.
I sent various emails requesting cancellations and refunds but still keep having money deducted from my bank account.
The only way my bank says I can stop this is to delete my apply pay account request a new bank card and never use apply pay !!!!
Total scam of note😡😡😡😡😡 and to make matters worse their product, loose term, is about as useful and effective as an ashtray on a motorcycle
No customer service. No cancellation policy and no feedback.
Terry
May 11, 2026
Unprompted review
Reply from Tryrovina
Hi Terry,
We’re sorry to hear about your experience and understand your frustration.
We have reviewed your account and can confirm that your subscription has already been canceled, and all recent associated charges have been refunded. No further billing will occur moving forward.
Refunds typically take 1–10 business days to appear, depending on your bank or payment provider.
We understand how concerning unexpected charges can be, and we apologize for the inconvenience this has caused. Everything on our end has now been fully resolved.
If you need any further assistance or would like confirmation details of the refund, please feel free to reach out.
The Rovina Support Team.
Jean was amazing with her customer…
Jean was amazing with her customer service,too many companies hire people who don’t offer great customer service anymore,Jean is a asset to your company.Great Job on whoever interviewed and hired her.I’m looking forward to being a loyal customer and find a product that is suited for me.Thank You
March 27, 2026
Unprompted review
Reply from Tryrovina
Hi Amelia,
Thank you so much for your kind words and thoughtful feedback!
We’re truly happy to hear that Jean provided you with such a positive experience. We agree that genuine customer care makes all the difference, and we’re very fortunate to have her as part of our team. Your recognition means a lot, and we’ll be sure to share your message with her.
We’re also excited to have you with us and look forward to helping you find the product that works best for your needs.
Thank you again for your support and welcome to the Rovina family!
The Rovina Support Team.
Thank you for your immediate attention
Thank you for your immediate attention. That is almost unheard of these days and much appreciated.
May 10, 2026
Unprompted review
Reply from Tryrovina
Hi there,
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience.
We’re glad we could assist you promptly, and your feedback means a lot to our team. If you ever need anything else, please don’t hesitate to reach out , we’re always happy to help!
The Rovina Support Team.
Angelie
Hi Team, quick shout out to Angelie who attended to my subscription issue very promptly, very courteous and made me feel very comfortable throughout, thankyou
May 10, 2026
Unprompted review
Reply from Tryrovina
Hi Steven,
Thank you so much for your wonderful feedback! We’re very happy to hear that Angelie was able to assist you promptly and provide a courteous and comfortable experience throughout the process.
We’ll be sure to share your kind words with her , recognition like this truly means a lot to our team.
Thank you again for your support and for taking the time to share your experience!
The Rovina Support Team
I sent undeniable proof , I canceled.
After sending proof I canceled my subscription in mid April. Rovina said I would receive a full refund of $99. I received $30. in my account. As of May 4, I have sent many requests for the status of my refund. They are no longer answering my emails.
Obviously they are avoiding me.
Anyone considering buying the advertised product at 12 mg dose on the pkg; then learning that each Softgel is only 3 mg each and that the 30 day supply actually only last 16 days.....you are a victim of fraud just like me. This company is not to be trusted. Just complete my refund and allow me to move on.
They also sent an email attempting to recruit me to sell their product to others and make a 20% commission on the proceeds. That sounds like a bribe to shut me up.
I am not interested in defrauding anyone. I prefer honesty.
April 18, 2026
Unprompted review
Reply from Tryrovina
Hi Debbie,
We’re sorry to hear that you still feel dissatisfied with your experience. However, we would like to clarify that we already issued a full refund for your order on April 18, and our team has also reached out to you via email regarding the resolution provided. We additionally allowed you to keep the product at no extra cost.
Regarding the product dosage, the serving instructions and supplement facts are clearly indicated on the product packaging and listing for transparency. We sincerely apologize for any misunderstanding this may have caused.
We would also like to clarify that the affiliate invitation email you received is an automated marketing email that may be sent to customers and was not intended to dismiss your concerns in any way.
Our team has continuously worked to assist and respond to your concerns professionally, and we remain committed to providing support to all of our customers. Thank you for sharing your feedback.
The Rovina Support Team.
My experience with your service has…
My experience with your service has been excellent Bham has helped me with the upmost professionalism so thank you
May 9, 2026
Unprompted review
Reply from Tryrovina
Hi Cheryl,
Thank you so much for your kind feedback! We’re delighted to hear that your experience with our service has been excellent and that Bham was able to assist you with the utmost professionalism.
We truly appreciate you taking the time to share your experience, and we’ll be sure to pass along your kind words to Bham.
Thank you again for your support!
The Rovina Support Team.
I appreciate the reply from Isaias, BUT
I appreciate the reply from Isaias, BUT I will wait to see if he follows through, and if I am reimbursed. And, if the automatic renewal is canceled!😠 Then I will give more than 1 star.
May 10, 2026
Unprompted review
Reply from Tryrovina
Hi Terry,
Thank you for your feedback, and we appreciate the opportunity to clarify this for you.
We can confirm that your refund was finalized on May 9 following your conversation with Isaias, and you should have already received a confirmation email with the full details.
Your subscription has also been successfully canceled, and no further renewals or charges will be processed moving forward.
Please allow 1–10 business days for the refund to reflect in your account, depending on your bank’s processing time.
We sincerely apologize for any inconvenience this situation may have caused and appreciate your patience and understanding.
The Rovina Support Team.
You can give ne a phone # to call…
You can give ne a phone # to call orcustomer service # sick of getting distribution of supplements i DONT WANT!!
May 10, 2026
Unprompted review
Reply from Tryrovina
Hi Sarah,
We’re sorry for the frustration and inconvenience this has caused.
Currently, we do not offer phone support, but our customer support team is available via email and will be happy to assist you with your concerns, including stopping any unwanted shipments.
Please contact us at info@tryrovina.com
, and we’ll work to resolve this for you as quickly as possible.
The Rovina Support Team.
Reply from Tryrovina
Hi John,
Thank you for your feedback! We're glad to hear that Aljan handled your concern well and provided a great experience.
We truly appreciate you taking the time to share your kind words and support. We'll be sure to pass this along to Aljan.
Thank you for choosing Rovina!
The Rovina Support Team.
A concern with my order.
They attended to my issue very promptly and the outcome was very satisfactory to me.
May 7, 2026
Unprompted review
Reply from Tryrovina
Hi David,
Thank you so much for your wonderful feedback! We’re very happy to hear that your concern was handled promptly and that you were satisfied with the outcome.
Providing fast and helpful support is very important to us, and your kind words truly mean a lot to our team. Thank you again for your support and for choosing us!
The Rovina Support Team.
Customer service was exceptional…
Customer service was exceptional Angelie it's very understanding and help me with all my questions politely and efficiently. I'm trying the product starting at a lower dose so far so good.
May 5, 2026
Unprompted review
Reply from Tryrovina
Hi Lisa,
Thank you so much for your kind feedback! We’re delighted to hear that Angelie was able to assist you with understanding, professionalism, and care while answering all your questions.
We’re also glad to know that your experience with the product has been positive so far. Starting with a lower dose can be a great approach, and we truly appreciate you giving our product a try. Thank you again for your support and for sharing your experience with us!
The Rovina Support Team.
Response to my request was immediately…
Response to my request was immediately taken care of. It is my hope that I will not receive any more of these emails and that my subscription is totally canceled.
May 7, 2026
Unprompted review
Reply from Tryrovina
Hi Myrna,
Thank you for sharing your feedback with us. We’re glad to hear that your request was handled promptly and that our team was able to assist you quickly.
We understand the importance of resolving subscription concerns, and we appreciate your patience throughout the process. Thank you again for your feedback and for giving us the opportunity to assist you.
The Rovina Support Team.
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