My experience with Sheiva at Sculptique was fast and easy. She was quick to understand the issue and friendly during the entire conversation. If only every company could be this nice. The product is t... See more
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Review summary
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Reviews shaping this summary
Hello again, AL. I am so glad that you provide me with a quick resolve to my cancellation request. As I had explained, after a few email exchanges where I requested cancellation, I received a sh... See more
Company replied
yes, glad to provide positive feedback. I was not aware that I was purchasing a Subscription product when I made the one and original purchase. I do not like subscriptions and try to avoid them.... See more
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Somehow I set up to receive 2 bottles a month of Lymphatic Drainage. I now have 4 ½ bottles on hand so I needed to suspend my orders until I could catch up. Heizel was very helpful and pleasant to... See more
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4.5
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 82% of negative reviews
Typically replies within 48 hours
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I called to cancel my supscription and…
I called to cancel my supscription and Cheila was very helpful with my problem.
September 22, 2026
Unprompted review
Reply from Trysculptique
Hi Georgean,
We're so glad to hear Cheila was very helpful with your call and your problem we love knowing you felt listened to and well taken care of.
We're grateful Sculptique was part of your journey, and we hope you loved experiencing what it offers to help you feel more sculpted, toned, and confident.
We would love to welcome you back anytime!
Mika gets a gold star for best customer service
My 1st call was handled by Ian in refund dept. WAS Arrogant! Then I called back and Mika helped me with a refund that IK was having problems receiving since April. She went above and be-on and was able to get it resolved. You need more customer service people like Mika. Willing to do her job! Not like Ian!!!
September 21, 2026
Unprompted review
Reply from Trysculptique
Hi Pierrette,
We're so glad Mika was able to step in and go above and beyond to get your refund resolved for you after the trouble since April. We love knowing you finally felt heard, supported, and taken care of.
We're sorry your first call felt frustrating for you, and we truly appreciate you giving us the chance to make it right.
We're grateful Sculptique was part of your journey, and we hope you loved experiencing what it offers to help you feel more sculpted, toned, and confident.
We would love to welcome you back anytime!
I appreciate the companies customer…
I appreciate the companies customer service, very helpful and friendly. I spoke with "Angel" and he was well spoken, and polite.
September 22, 2026
Unprompted review
Reply from Trysculptique
Hi Scott,
We're so happy to hear Angel was so well-spoken, polite, and friendly while helping you we love knowing you felt truly welcomed and well cared for.
We're so grateful Sculptique is part of your journey, and we hope you're loving experiencing what it offers to help you feel more sculpted, toned, and confident.
We would love to welcome you back again soon!
John was very helpful and took care of…
John was very helpful and took care of my refund right away. I appreciate his very fast service! Thank you John!
September 22, 2026
Unprompted review
Reply from Trysculptique
Hi Janice,
We're so pleased to hear John was very helpful and took care of your refund right away with such fast service we love knowing you felt promptly cared for and in good hands.
We're grateful Sculptique was part of your journey, and we hope you enjoyed experiencing what it offers to help you feel more sculpted, toned, and confident.
We would love to welcome you back anytime!
Because Sophia was very helpful and I…
Because Sophia was very helpful and I felt her smile throughout our conversation and nowadays it's very hard to find customer service reps like her. Thank you Sophia
September 21, 2026
Unprompted review
Reply from Trysculptique
Hi AC,
Sophia, thank you, this one truly made us smile.
There's something special about feeling a smile through a conversation, and hearing that Sophia's warmth came through so clearly means the world to us. You're right that it's rare so we're especially glad it was Sculptique that brought you to us.
We'd love to welcome you back whenever you're ready whether you're reordering or simply exploring again. We'll be here, and we'll make sure it feels just as warm the second time around.
Very fast and easy
Very fast and easy. I have not tried the product yet. It hasn’t been received yet. I only ordered it yesterday, but their customer service department is out of this world, Nica was super helpful at explaining everything and helping me with some of my concerns. Seems like a very nice company to do business with.
September 21, 2026
Unprompted review
Reply from Trysculptique
Hi James,
Thank you, you've got us smiling already.
It's lovely to hear that Nica was able to explain everything and put your concerns at ease, especially since your Sculptique order is still on its way to you. We're so glad you found the whole process fast and easy that's exactly how ordering something you're excited about should feel.
We hope you'll come back and let us know how you get on once it arrives we'd truly love to hear what you think, and we'll be here whenever you're ready to explore again.
Myra was very helpful and courteous
Myra was very helpful and courteous, resolved my situation quickly.
September 21, 2026
Unprompted review
Reply from Trysculptique
Hi Hugh,
Myra, we're so glad you reached out and even gladder it was sorted so quickly.
Hearing that Myra was courteous and got your situation resolved without any fuss is exactly the kind of experience we hope for. Now that things are back on track, we hope Sculptique gets to do what it does best for you.
Whenever you're ready to return to reorder or simply have a look around we'll be here, happy to help.
Angel listened to my concerns and then…
Angel listened to my concerns and then helped me to solve them. Very happy.
September 21, 2026
Unprompted review
Reply from Trysculptique
Hi Douglas,
We're so glad you reached out and even happier that you left feeling listened to.
Hearing that Angel took the time to understand your concerns and then helped you solve them is exactly what we hope for. Now that things are sorted, we hope Sculptique gets to show you what it's really made of.
Whenever you're ready to come back to reorder or simply take a look we'll be here, glad to help.
The customer service representative
The customer service representative, Maya was great. She took care of my needs promptly, and seemed very knowledgeable.
She is a courteous, and represents your company well.
September 21, 2026
Unprompted review
Reply from Trysculptique
Hi Don,
Thank you, this means a great deal to us.
Hearing that Maya took care of your needs promptly and came across as genuinely knowledgeable is exactly the standard we hold ourselves to. And your kind words about her courtesy and the way she represents us that's the sort of thing we treasure.
We'd love to welcome you back whenever you're ready to reorder or simply explore what's next. We'll be here, and we'll make sure your next experience with Sculptique feels just as smooth.
Wonderful customer service
Wonderful customer service!
MAYA, the customer representative, has a beautiful, sweet voice and she understood all my concerns. Guess what? She fixed them all!
Thank you
September 21, 2026
Unprompted review
Reply from Trysculptique
Hi Marcela,
Your joy comes right through this, and we love it.
There's something lovely about a voice that puts you at ease, and we're so glad Maya's warmth came across as she listened to every one of your concerns then went ahead and fixed them all. That "guess what?" made us smile.
Now that everything's sorted, we hope Sculptique gets to do its part for you. Whenever you're ready to come back to reorder or simply take a peek we'll be here, glad to help.
Excellent Customer Service
Hello again, AL. I am so glad that you provide me with a quick resolve to my cancellation request. As I had explained, after a few email exchanges where I requested cancellation, I received a shipment update saying another shipment was on the way.
You took the time to assure me that my request would be processed and even offered a partial refund which I also appreciate.
Taking the time to stay on the phone until I received my updated email, shows your company commitment to offer Excellent Customer Service.
Have an awesome day, AL. Again, thank you! 😊
September 21, 2026
Unprompted review
Reply from Trysculptique
Hi Maria,
This one genuinely touched us.
We can imagine how unsettling it was to ask for a cancellation and then see another shipment headed your way so we're really glad Al stayed with you on the phone until that confirming email landed, and that the partial refund helped set things right. That kind of patience is what we hope every Sculptique customer receives, every time.
We hope this doesn't close the door for good whenever you're ready to give Sculptique another look, we'll be here, and we'll make it easy from the very first step.
I spoke to a customer service agent…
I spoke to a customer service agent named Pia and she was very polite and answered all of my questions promptly.
September 21, 2026
Unprompted review
Reply from Trysculptique
Hi Michael,
Thank you, this brightened our day.
It's lovely to hear that Pia was so polite and answered every one of your questions promptly, without leaving you waiting. That's the kind of care we want every Sculptique customer to feel.
We hope you'll come back and see us again whether you're reordering or simply exploring what's next. Whenever you do, we'll be here, glad to help.
My customer service issue was handle very well
My customer service issue was handled by AL, who did a wonderful job. He provided me with the information and support that I needed. Dealing with Al made me feel as if the whole company was legitimate and that I was appreciated as a customer and consumer.
September 21, 2026
Unprompted review
Reply from Trysculptique
Hi Nanette,
This means more than you might know.
Hearing that Al's support made you feel the whole company was legitimate, and that you were truly appreciated as a customer, is exactly the feeling we want every Sculptique customer to carry away. Knowing you felt valued as a person not just an order is the highest compliment we could receive.
We hope you'll come back and see us again whether you're reordering or exploring something new. Whenever you do, we'll be here, glad to help.
Angel was helpful
September 21, 2026
Unprompted review
Reply from Trysculptique
Hi Dave,
We're so glad you reached out.
It's wonderful to hear that Angel was able to help you, and we hope it left you feeling looked after from the very first moment. That's exactly the care we want behind every Sculptique order.
We hope you'll come back and see us again whether you're reordering or simply exploring what's next. Whenever you do, we'll be here, glad to help.
I cancelled my subscription
I wanted to cancel my subscription, so I placed a call to cancel and spoke to Sheiva. She was very cordial and cancelled my subscription. Another order was already processed. We worked out a deal to keep the already shipped order at a 50% discount. I avoided the hassle to returnand pay for the shipping.
Thank you, Sheiva.
Denny B
September 21, 2026
Unprompted review
Reply from Trysculptique
Hi Denny,
Thank you! We're so glad you called.
We know how easily a cancellation can turn into a hassle, so it's wonderful that you and Sheiva found a solution that worked for you keeping the Sculptique order already on its way at 50% off, with no returns or shipping headaches. That's exactly the kind of outcome we hope for.
We hope you'll come back and see us again whether you're reordering or simply exploring what's next. Whenever you do, we'll be here, glad to help.
Difficult customer support. See my comments.
The website was a bit deceptive from the link from Instagram. I do not like to pick subscriptions because they are difficult to cancel so I was certain I had not and yet I ended up on a subscription. The subscription was for three bottles monthly and you can only take one bottle monthly so that was definitely overkill. All the emails listed for canceling or support did not respond. I had one response finally from a coach that I did not sign up for and I know I said no to that. I ended up using the 800 number listed on my billing statement. The. live customer service was excellent. Everything was handled well to my satisfaction. Hope this product works for somebody, but it just did not for me.
September 20, 2026
Unprompted review
Reply from Trysculptique
Hi Elaine,
Thank you for taking the time to share this with us we know it wasn't easy to write.
We hear your frustration, and honestly, some of it is fair. Ending up in a subscription you were certain you'd declined, receiving three bottles monthly when one is all you need, and struggling to reach anyone through our support emails that's not the experience we want anyone to have with Sculptique. We're genuinely sorry it took a phone call to get things resolved.
That said, we're truly glad the live customer service team was able to handle everything to your satisfaction. And while we're sorry Sculptique wasn't the right fit for you personally, we appreciate you giving it a fair try and we hope it finds its way to someone it helps.
The product came as expected
The product came as expected, but my wife didn't see any results. The thing I did not like was the subscription service. They charged my credit card again after sending multiple emails asking for a cancelation. Do yourself a favor and only communicate with them by phone, no matter how long it takes to get someone on the phone. Once I was able to talk to a live person, HEIZEL took care of the refunds and cancelations very quickly with no hassle. I cant say much about how the product works....it may be great for some people, but my wife didn't see a difference.
September 21, 2026
Unprompted review
Reply from Trysculptique
Hi Tom,
Thank you for sharing this honestly we know it takes care to write a review like this.
We're sorry to hear Sculptique didn't deliver the results your wife was hoping for. Products like ours can work beautifully for some and less so for others, and we understand how disappointing that is when you're rooting for it to work.
We also want to acknowledge the subscription issue being charged again after emailing to cancel is genuinely frustrating, and we're sorry it came to that. We're glad Heizel was able to sort out your refunds and cancellation quickly and without hassle once you reached a live person. That's the standard we want for every Sculptique customer, not just the ones who get through by phone.
Happy
The agent was very professional. She slowed down her presentation when she learned my hearing was poor. I had to cancel my subscripton because of a furnace problem requiring an large outlay. I couldn't handle the expense. i was glad such an efficient and effective worker was entrusted with my refund and cancellation.
September 21, 2026
Unprompted review
Reply from Trysculptique
Hi Jack,
This one truly stayed with us.
We're so glad our agent noticed your hearing needs and slowed down so you could follow along comfortably. And we completely understand why you had to pause with an unexpected furnace expense like that life has a way of reshuffling priorities, and we'd never want you to feel stretched.
We're glad the cancellation and refund were handled smoothly, and we hope that when things settle down, Sculptique can be part of your routine again. Whenever you're ready to return, we'll be here and we'll take our time, just like we did before.
What made my experience great was…
What made my experience great was Shiella. She was was kind enough to help with my questions.
September 20, 2026
Unprompted review
Reply from Trysculptique
Hi Debra,
We’re so happy to hear that you’re enjoying your Sculptique experience! It means so much to us that you specifically mentioned how kind and helpful Shiella was when answering your questions. We believe feeling confident about what you’re using is just as important as the product itself.
We hope Sculptique continues to be a wonderful part of your routine, and we’d love to have you with us for the journey ahead!
Great product, great customer service!
Ian was so polite and helpful. An order was being sent BUT we are leaving on a trip to see our sons - they live in different states. We have not seen one in over 2 years, one in 1 1/2 years, another in almost 2 years, plus sisters etc. This has taken a lot of planning to manage all the traveling. In addition, I take Sculptique every day. I believe it is really helping my health.
At any rate - Ian was pleasant AND efficient!! He really responded as I hoped he would.
September 20, 2026
Unprompted review
Reply from Trysculptique
Hi Ruth,
We’re so glad to hear that Sculptique has become a part of your daily routine and that you feel it’s making a positive difference in your health. It sounds like you have such a special trip ahead, with so much planning involved just to finally spend time with your sons, sisters, and loved ones after so long apart.
We’re especially happy that you were able to get everything sorted before your travels and continue enjoying Sculptique along the way. Knowing that our product can fit seamlessly into your routine, even during a busy season of life, means so much to us.
We hope you have a beautiful and memorable time with your family, and we’ll be here whenever you’re ready to continue your Sculptique journey!
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