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Review summary

Created with AI, based on recent reviews

Evaluating 265 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the product's effectiveness, noting significant improvements in skin texture and appearance, with many finding it delivers visible results quickly. People also appreciate the quality of the product, often highlighting its quick absorption and non-greasy feel, making it easy to incorporate into daily routines. However, some people were dissatisfied with customer service, reporting issues with unreceived orders, difficulty obtaining refunds, and unresponsive support. There are also mixed opinions regarding order fulfillment, with some customers experiencing long delays or issues related to subscription management.

What people talk about most

Product

Customers consistently note positive experiences with product, especially for conditions like keratosis... See more

Quality

Reviewers mention positive feedback about quality. Many customers report that the products are effective in... See more

User experience

Users describe positive interactions with the product's user experience. Many reviewers found it easy to use... See more

Customer service

Reviewers highlight negative aspects of customer service, with many describing it as "horrid," "terrible,"... See more

Order

Customers had ambiguous experiences with order. Many reviewers reported significant issues, such as orders... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The Good - quick response to enquiries and clear communication/instructions regarding how to unsubscribe. Easy process. Customer service was top notch. The Bad - no visible improvement in my KP... See more

Rated 4 out of 5 stars

I’ve been using this cream for two weeks, and I can already see a real difference. My skin feels noticeably softer, smoother, and more hydrated. The strawberry spots that used to bother me have lighte... See more

Rated 5 out of 5 stars

’I've struggled with keratosis pilaris (“chicken skin”) on the backs of my arms for years and have tried multiple exfoliating lotions with mixed results. This one actually delivered noticeable i... See more

Rated 5 out of 5 stars

I’ve struggled with keratosis pilaris for years and have tried countless creams and scrubs with little success. The Advanced Triple-Acid Complex formula has been a total game changer! Within just a co... See more


3.5

Average

TrustScore 3.5 out of 5

263 reviews

5-star
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1-star

Replied to 15% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Best product I’ve tried!

I’ve tried lots of things to improve kp including taking vitamins and using scrubs and lotion. This has worked the best for me. My skin feels so much smoother.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

It works, bumps are reducing!

I've been using the lotion on my lower legs for about 1 months now, and putting it on clean, dry legs. I only use it once per day, rather than the recommended two. But I can say that I've already started to see the effects of it! I just wish they brought in a shower gel etc to use alongside the lotion.

September 5, 2025
Unprompted review
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Rated 1 out of 5 stars

Scam site

Company uses photos off the internet that aren't real results for their product. When I pointed this out on a public advertisement the company blocked me
.
Company is now asking for my details "to better understand my review". If you google image reverse search all the before and after pictures they use you will see their advertising is false and not genuine

August 31, 2025
Unprompted review
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Rated 5 out of 5 stars

have July 22 2025 been using this product for the…

have been using this product for the past month, and I am truly impressed with the results. I had been struggling with bumpy arms for a long time, but ever since I started using this product, the improvement has been remarkable. I am very thankful to the company and its producers for creating such an effective solution.

August 19, 2025
Unprompted review
Rated 2 out of 5 stars

Return request being ignored

Firstly I have not used the product so this isn’t a review about the product. It’s a review about customer support. I ordered the product which I received in good time but my situation had changed and I know longer wanted the product. I followed their refund policy and emailed requesting a return/refund. It has not been quite a few weeks and I have not received a reply. I have emailed multiple times, reached out on other platforms trying to get a response and have yet to have a reply. I am hoping, maybe, I will get a reply to this. I cannot call them as it is an international number and according to their terms and conditions I have followed their processes, so I am not sure why I am not receiving a reply! Please help trystrawberry.

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

I've had excellent results and it's…

I've had excellent results and it's only been three weeks. The redness has diminished and the texture is already so much smoother. I'm looking forward to seeing continued improvement and can't recommend this product highly enough!

August 26, 2025
Unprompted review
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Rated 5 out of 5 stars

I suffer from PCOS and…

I suffer from PCOS and hyperpigmentation. This product is a lifesaver! Went through my first bottle and ordered a second! Truly works! Consistency is key!!

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

It is an amazing product

It is an amazing product . I was facing an issue with having uneven skin and bumpy skin. I tried multiple different products but this works the best. Must try this.

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

I was amazed with the results

I was amazed with the results. I had uneven skin plus bumpy arms and legs and i have been to multiple doctors to get it checked and tried multiple different products but nothing worked out and then i found this magic. It is an amazing product if you are facing this issue.

August 25, 2025
Unprompted review
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Rated 5 out of 5 stars

Don't hesitate to buy this product

My daughter has had KP for about 5 years now on her arms. The red bumps covered most of her upper arm. We have tried multiple products but nothing worked as well as Strawberry. She has been using it for about 3 weeks now and I could immediately see results in the first week. The redness has faded and so have the bumps. Her skin looks smoother and feels softer. I am extremely happy with this product and will continue using and recommending it to everyone.

August 23, 2025
Unprompted review
Rated 5 out of 5 stars

Works as advertised!!

Works as advertised!!! Noticed a difference after the first application! And it's only getting better as I continue to use it.
I have sensitive skin but it doesn't irritate at all.

August 1, 2025
Unprompted review

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