SURI - Award-winning Electric Toothbrush | B Corp™ Reviews 17,472

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 7,313 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, highlighting its sleek design, effective cleaning, and long-lasting battery life. Many appreciate the ergonomic build and how gentle it feels on their gums, leading to improved oral hygiene. The company's commitment to sustainability, particularly with recyclable brush heads, is also a significant draw for many. However, some customers experienced issues with the product malfunctioning, such as toothbrushes turning on randomly or not retaining charge after some time. A few people also found the cleaning performance to be less effective than other brands, with some dentists even noting a decline in oral hygiene. Additionally, a small number of reviewers were dissatisfied with the charging mechanism, finding it difficult to connect, or with the lack of a wall adapter for the charger.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the toothbrushes for their effective... See more

Quality

Reviewers express high satisfaction with the quality of the product. Many customers praise the ergonomic... See more

User experience

People report positive experiences with user experience. Customers praise the ergonomic, sleek, and... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently praise the helpfulness and... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting its speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would recommend Suri with all my heart and soul. I feel like its a great investment, a solid dependable toothbrush which I know will stay loyal for a whole lifetime. I'm in love with the fact that I... See more

Rated 5 out of 5 stars

Toothbrush is a high end product, comes in a sturdy box and the toothbrush holder is also well designed with its compact finish that destroys bacteria. After each brushing my teeth have never felt bet... See more

Rated 5 out of 5 stars

I moved as old brush wasn't cleaning teeth I could still see it on teeth and am getting them aligned so wanted clean teeth when fitting aligners. A whole week of use without having to charge. I know... See more

Rated 5 out of 5 stars

Really easy ordering experience and the toothbrush looks and feels really sleek plus so lightweight. I’ve had another brand’s electric toothbrushes for years but wanted to find something that is mor... See more


Company details

  1. Health and Beauty Shop
  2. Beauty Supply Store
  3. Cosmetic Dentist
  4. Dental Supply Store
  5. Toiletries Store

About SURI - Award-winning Electric Toothbrush | B Corp™

Written by the company

Hi there, we're SURI.

We're on a mission to radically transform oral care for people and planet, with beautiful everyday essentials designed for life.

SURI Sonic Toothbrush Trustpilot Reviews

Why choose SURI?

Recyclable plant-based heads.

Made from cornstarch with medium/soft bristles made from castor oil. Each set of heads comes with a prepaid compostable mailer so you can send the heads back to us to recycle.

Aluminium body.

Lightweight, durable and endlessly recyclable. Purposefully designed so we can open it up to recover, reuse and recycle the components.

1 month+ battery life.

Because is there anything more depressing than having to use an electric toothbrush, manually?

Super sleek.

We’ve done away with excess tech and designed our brushes to be significantly smaller than most regular electric toothbrushes. No pointless gimmicky features, and it feels great in the hand.

Shop SURI

But there's more...

Best Case Scenario.

Perfectly portable, SURI sonic toothbrush also comes with a UV-C Self-Cleaning Travel Case that let's you charge your toothbrush and uses UV-C light to keep your bristles bacteria-free on the go.

SURI Sonic Toothbrush Trustpilot Reviews

Great Habits Stick.

Each toothbrush comes with a minimalist magnetic mirror mount to free up space on your bathroom counter.

SURI Sonic Toothbrush Trustpilot Reviews

Shop SURI

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

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Rated 5 out of 5 stars

I love this toothbrush

I love this toothbrush.

Until now I have been using an Oral B rotary brush, but the SURI seems to clean better, feel more comfortable and is a delight to use. It's well made and slim, and feels just right in my hand.

May 2, 2026
Rated 5 out of 5 stars

An Amazing Toothbrush

An amazing toothbrush - long charge, (really long), this means that I don't default to a manual brush as I can never find the cable. My hygienist commented on the improvement and now she is getting one. Great for the planet, just send my old heads back for recycling and it not only looks great, the bottom isn't all dirty. This does everything it says it does. Oh & I love that my heads turn up, a little reminder to change the head to keep my teeth & gums healthy. Get yourself one. (I have two now as i have a travel one when away with work).

April 30, 2026
Rated 5 out of 5 stars

Great toothbrush

Have been using my suri toothbrush for over a year now and I have no complaints, excellent brush and the replacement head subscription service is very convenient!

April 23, 2026
Rated 5 out of 5 stars

Worth the money

It was very important to me to find an electric toothbrush that is made sustainably and does not contain plastics from petroleum. The price was a block at first, but as I considered my priorities, I decided it was worth it.
The design is lovely and the brush works beautifully. We ordered a second one for my husband within 2 weeks!

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

A brush with excellence......

I cannot commend this company enough. I bought a SURI brush in November 2024 but in June 2025, it started turning itself on. I emailed Customer Service on the Friday night, received a reply on the Saturday morning and a new brush by the following Thursday.

Unfortunately, this second brush stopped working in May 2026. I emailed them on the Saturday morning and received a reply the same day. When I responded to this email, they replied immediately! Again, they sent a new brush which I received the following Wednesday, only five days from my initial contact.

The messages from SURI were professional but personal with detailed information to keep me abreast of the situation. Their instructions regarding delivery and return were clear and easy to follow.

I'm also a big fan of the brush itself; it is very easy to use; gives a good clean and makes your mouth feel really fresh. The fact that it is plastic free is a big bonus. I liked mine so much, I bought them for three other family members, who are all equally impressed.

Overall, an excellent product backed up with fantastic customer service. My thanks to all at SURI.

May 13, 2026
Unprompted review
Rated 4 out of 5 stars

The whole kit& caboodle arrived…

The whole kit& caboodle arrived promptly. I love the toothbrush & wall mount. It’s simple to use. The slender shape is pleasing and it’s nice to hold a non plastic handle. The case is minimal for travelling too. Watch out for the toothpaste key-it’s very easy to overdo it & have toothpaste hurtling out of the tube😄
I’ve not had it very long so can’t tell you how the charger works, but I don’t anticipate any problems.
Only negative is the glitchy website - I almost gave up trying to buy it.

May 3, 2026
Rated 5 out of 5 stars

Love from a several year Suri owner

Subscribed to their toothbrush heads finally & did buy their toothpaste. I haven't tried the toothpaste yet but I have high hopes. I've been a Suri user for a few years now & their brush head recycling system & general products are top notch.

April 29, 2026
Rated 5 out of 5 stars

Love this product

Love this product, what a difference this tooth brush makes to all the others that are out there. No gimmick, none of this app rubbish or Bluetooth connection rubbish. Just a smart way to clean my teeth

April 9, 2026

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