I am an old Vanera customer. Was really unhappy. But then, they reached out and told me that the management has changed and they want another chance. They had also recently started a subscriptio... See more
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SCAM! I ordered through TikTok received a confirmation # still no package or response
Company replied
100% organic product and a complete natural process. But like all good things it takes time to see visible results. If you love your body and do not fear from commitment and want to get rid of consti... See more
I received the order in a timely manner — organic castor oil and a large wrap. However I was terribly disappointed to learn that their pads and wraps are made of some kind of synthetic fabrics — mos... See more
2.4
Poor
26 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 2 weeks
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Not amused No order no communication
Not only have not received my order after a month but customer service assured me results within 48 hours. Heard nothing back.
They don’t answer the phone either
Want my money back but how when I cant reach anyone
May 12, 2025
Unprompted review
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Follow up on Vanera BEWARE!
Follow up to my last review. They told me they'd give me a 30% refund and they processed it, however I have not received refund, nor are they responding to my emails regarding where my refund is. BEWARE IF THIS COMPANY!
April 17, 2025
Unprompted review
Reply from Tryvanera
Hi Valerie-
Your credit was processed 48 hours after it was discussed. Please check. Thanks!
Amazing experience
Ordered these packs for my mother because of her wrist pain and the oil worked really well to soothe the aches! Definitely recommend buying castor oil packs from Vanera.
March 28, 2025
Unprompted review
I love my packs from Vanera!!
Vanera is GENUINE! There wraps are ACTUALLY cotton not some synthetic material. Also there oils are REAL and are high quality. I bought packs from other stores off Facebook and they sent me some cheap Chinese products. I was so annoyed because I was having really bad digestive issues. But this brand is the real deal. They have very high quality Velcro straps that fit, and not to mention I’ve already seen great results from their liver pack!! Thank you
January 8, 2025
Unprompted review
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