VELLO Reviews 

I have been trying to return for 4 weeks I have sent 6 emails and have gotten no response. So much for their 30 day refund. I have been trying to get an address to mail package back but have not been able to. Any help?

This company is a fraud. They are in China. I never received my order, they tried to add a subscription so they can keep charging my credit card, and they refuse to answer emails. Do not order from this company.

Ordered this product, not realizing it was a recurring charge. Ok, so it was ordered, $43 withdrawal, then I canceled future deliveries. Never received the order. SCAM?????

After about two weeks, I noticed I was sleeping deeper and waking up more refreshed. I also don’t feel the afternoon brain fog anymore. The bottle took a little longer to arrive than expected, but overall I’m happy with the results.

This company is a Chinese company who claims their product is made in USA..they whitewash and say the product founder is Elana Vello. This product is not USA made! They are liars. Not a reputable company. I have the emails to prove. I bought some in July but became leery after it shipped from china..they also want you to return to china on your own dime..even though they claim it’s USA made..liars! Could be anything in there if they lie about location.

Tryvello sent an order to me stating I had subscribed for monthly orders which I didn't subscribe to.
I went to their website and no phone number only email which states they answer within one day which they have not done.
I asked for order to be cancelled n refund given. My order processed n no email from them.
I have emailed them again n no reply.
If they have a subscription I want it cancelled now.
Im sure they won't even read this.

My product didn't arrive according to my delivery instructions, I said to place in the shade out of sight next that's how it was to be delivered, it's on my receipt, when it was delivered it was 100 degrees outside, the packaged was left in the sun on my doorstep, right when it was peak sun, when I opened the packaged, I took out a bottle it was hot I couldn't touch it, I contacted the company right away, at 1st didn't respond, then later said they would how would you like the product delivered, I sent instructions, then waited, 1 month no response, the same lady Jiressa, replied, and acted dumb and that the product couldn't be delivered, I threatened action, no response, I filed a fraud, and filing here, they are not listed with BBB, so unable to file there, I also paid $2.99 for package protection, the product is unused in my fridge since I received.

Do not purchase from this site. I have not received my item that I purchased since June and they have refused to refund me my money even after showing proof that I did not receive it.

This company is a scam company that utilized AI to show Gary Brecka recommending their product when he did not. They do not honor their refund policy —-give the run around to pretend they are waiting for the unopened return then acknowledge getting it, only to later claim they did not receive it. They try to delay giving you an address to return the package to, yet it must be done within 30 days of ordering and it takes about that long to arrive. I did not open the package, returned to the warehouse from where it was shipped in California. After I spent $10 on usps priority mail, they provided a return address in China. Do yourself a favor and DO NOT ORDER FROM THIS COMPANY!!!! Between working with Gary Brecka, my attorney and my cc company, I expect a refund but what poor customer service.

I made an order, realized I had ordered wrong and canceled my order in less than 30 minutes. It's now going on the third month and over 20 emails back and forth with this company and I have NEVER received a refund. Over two months from the canceled order they shipped out an order I canceled, a shipment I never received. And I still haven't received a refund. I lose.

I got the supplements for stress. And it's really nice, I've only been taking it for about a week and I feel great.i highly recommend and I will surely order some more.

WATCHOUT FOR FAKE 5-STAR REVIEWS! Product is never received. Product is made in China, and the return policy is vague; it does not indicate that you MUST send the product back to China, even though they pretend to be a US-based company. STAY AWAY!

I’m genuinely grateful for this purchase and would definitely recommend this to anyone looking for

Total Scam and fraudulent. They use a famous USA Dr's face on a promotional video to advertise the product online, showing it is a USA "Clean Neutraceuticals" product called ParaDefend. After ordered, they switch label in order link and ship from China. DO NOT ORDER this product. They refuse to refund CC, stating I must return the product to China. (If it ever arrives). None of this is stated when ordering, says money back guarantee. I have pictures to prove this activity. I will be reporting them unless I receive my money back and highly discourage a purchase from TryVello.

Total scam. Product never arrived. Even if it had, I wouldn’t have taken it because I found out after I ordered that it’s manufactured in China.

The item is a no show. This product is coming from China and I do not recommend you purchasing it.

Buyer Beware! I find the buyer experience to be misleading with TryVello. The product is manufactured and shipped from China. This is not disclosed anywhere on their website. First, this raises significant concerns about the ingredients in the detox, manufacturing conditions, and regulations that impact the quality. SECOND, if you want to return the product, you have to pay for shipping back to CHINA! TryVello does state that the buyer pays for shipping when returning a product, HOWEVER, the fact that the product is being shipped from China and returns will need to be shipped back to China is not stated anywhere on their website. I believe this is significantly misleading and was omitted intentionally. Otherwise, most people would not take the risk of ordering this product, knowing they would need to pay shipping to China for their return, which easily exceeds the value of the product received.