In June I bought a shirt for my husband but recieved nothing. One mail that they thought it should come but nothing and since then they did not answer any emails. The id number is 277236 Maaike
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See what reviewers are saying
poor communication if any, took 4 days to get a order confirmation email. I received an email 5 days ago to track my shipment/delivery and still when I click track...it says no tracking info is av... See more
Company replied
Tshirt at low price has been exceptional in every aspect of business. Their prices are fair and they go the distance in making sure the customer is fully satisfied. Charles, in customer service, has b... See more
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I originally received an incorrect order from Tshirt at Low Price, TALP contacted me straight away when I supplied feedback on the issue. I've now received the correct item. TALP kept me up to date on... See more
Company replied
Company details
Written by the company
Looking for Tshirt at low price? Huge collection of Men and Women's, Youth Tshirts. 100% cotton, Available low price offers and discounts.
Contact info
3501 Jack Northrop Ave, Suite #AUP208, 90250, Hawthorne, United States
- +1 (231) 930-3999
- support@tshirtatlowprice.com
- tshirtatlowprice.com
3.6
Average
263 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered the Lions championship…
I ordered the Lions championship tshirts for my husband and three sons. They arrived exactly as pictured! Tshirts are great quality and I'm very impressed. Will definitely be ordering again!
December 25, 2023
Unprompted review
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Great shirts!
I ordered Lions NFC Division champion shirts for my husband and his uncle. They came in a timely manner. The shirts are nice bright color and look good. Have not washed them yet but pretty sure they will hold up. Would order from this company again.
January 5, 2024
Unprompted review
Reply from Tshirt at Low Price
Dear Elissa,
Your positive review has truly brightened our day! Your generous words motivate us to strive for excellence continually. Anticipating the chance to exceed your expectations in the future, we embark on a journey of creating more remarkable experiences together. Here's to many more moments of joy and satisfaction! Cheers!
Warm regards,
Zoe Mcfadyen
Customer Success Manager, TALP LLC
The tshirt is great quality angreat thirt and a great fit!d it fits…
The tshirt is great quality and it fits perfectly! I would definitely order from you again!
December 6, 2023
Reply from Tshirt at Low Price
We are deeply grateful for your unwavering support and trust in our endeavors. Your 5-star review is a source of joy for our team, serving as a constant motivation to uphold the standards that make us passionate about what we do. Thank you for being a cherished part of our community.
This company is horrible
This company is horrible! I have never ordered from them before and so ordered a 'Freedom' T-shirt from them costing over $43.00. There was no sizing for me to see and I thought they were gauging the T-shirts in men’s sizes so I ordered a small. When I got the shirt it was way too small and I wrote to them that I wanted to exchange it for a medium and they said I COULD NOT EXCHANGE IT !! I had just received it, never worn it and it still had all the tags on it it was new. I am now writing to PAYPAL and filing a claim and I will never ever do business with this company again. Watch out for them because they seem like a scam company and their customer service is terrible and they will not work with you in exchanging a brand new T-shirt because it doesn’t fit to a larger size! Now I have a $43 T-shirt that I don’t know what to do with and it was a idealistic T-shirt about freedom and quality and those T-shirts and all the NFL coaches and players are wearing so I wanted to get one of those but do not buy from this company -they’re terrible!
Judith Bean
December 28, 2023
Unprompted review
Reply from Tshirt at Low Price
Hi Judith,
Thank you for reaching out to us, and we appreciate your interest in our products. We understand that sizing can be a crucial aspect of your shopping experience, and we want to ensure that you have all the information you need to make an informed decision.
We would like to kindly draw your attention to the size chart that has been prominently displayed on our website. We make every effort to provide detailed and accurate information to assist our customers in selecting the right size for their items. The size chart is available on the product page, and we encourage customers to review it before making a purchase to avoid any sizing issues.
We understand that oversights can occur, and we genuinely regret any inconvenience you may have experienced. However, it's essential to note that the size chart is a valuable resource provided for our customers' benefit, and it is their responsibility to review it before placing an order.
In line with our business policies, we can only accept returns or exchanges in specific situations outlined in our policy:
Wrong style or size from what was ordered.
Damaged item(s) due to poor packaging or during shipping.
Our policies are in place to ensure fair and consistent treatment for all our customers. We appreciate your understanding and cooperation in respecting these guidelines.
If your situation falls within the outlined criteria, please provide us with the necessary details, and we will be more than happy to assist you with the appropriate resolution.
We value your patronage and are here to address any further questions or concerns you may have. Thank you for your understanding and cooperation.
Warm regards,
Zoe Mcfadyen
Customer Success Manager, TALP LLC
Ordered on Dec 7th and package never…
Ordered on Dec 7th and package never arrived and they won't send a refund. Emailed several of time to see if something can be done or worked out but they just want to keep my money when my order never came. Smdfh. definitely not order from this company again. Do not recommend.
December 7, 2023
Unprompted review
Reply from Tshirt at Low Price
Dear Rhonda,
We regret to inform you that we encountered difficulties delivering your recent order, due to an incorrect shipping address. Despite our best efforts, we attempted delivery twice without success. We understand your frustration, and we sincerely apologize for any inconvenience caused.
Unfortunately, as the incorrect shipping address was provided, we cannot offer a full refund for this order. However, we remain committed to resolving this issue to your satisfaction. Please contact our customer support team, and we'll explore possible solutions or alternative arrangements.
We appreciate your understanding in this matter and value your continued support. Thank you for choosing us, and we look forward to assisting you further.
--
Warm regards,
Zoe Mcfadyen
Customer Success Manager, TALP LLC
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Great hoodie with CFP message
I ordered & received a college football hoodie about FSU's recent snub by the CFP. I LOVE IT! Fit was perfect
December 11, 2023
Unprompted review
Is my package gonna come or did I get scammed?
Still wondering if it will come before Christmas. Ordered a custom pair of crocs for my friend and still waiting on em. Ordered Dec 7th to have enough time for it to ship and it's the 17th with no shipping confirmation, just says processing. It says 6-12 processing days for custom stuff during holidays and 7-15 shipping. I at least want to know if it will arrive by Christmas and to have more updates
December 17, 2023
Unprompted review
Reply from Tshirt at Low Price
Dear David,
Thank you for your recent purchase.
Please note that delivery typically takes 4-8 working days (excluding a 3-5 working day production process) and the tracking information link may not be updated until your package reaches the next checkpoint. You can monitor your order here:https://www.laposte.fr/outils/suivre-vos-envois?code=LD172268103FR
For inquiries, don't hesitate to reach out.
Warm regards,
Zoe Mcfadyen
Customer Success Manager, TALP LLC
placed an order
placed an order , no confirmation email or tracking info? is this legit?
December 13, 2023
Unprompted review
Reply from Tshirt at Low Price
Dear Joelle,
Thank you very much for your recent order.
We've received your order securely. Additionally, we assume you've already confirmed it, considering your awareness and inclusion of the order number as the reference in this review.
All of our products are custom-made to order to the highest quality standards. So we need time to produce and check product quality before shipping.
We have been processing your order and it is usually available for the next step in 5 to 7 business days. Once your package ships, we will send you an email with a tracking number and link so you can see the movement of your package.
Warm regards,
Zoe Mcfadyen
Customer Success Manager, TALP LLC
Reply from Tshirt at Low Price
Dear Diana,
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a positive experience with our product. Your satisfaction is our utmost priority, and we appreciate your support. If you ever have further feedback or need assistance, feel free to reach out. We look forward to serving you again soon!
Warm regards,
Zoe Mcfadyen
Customer Success Manager, TALP LLC
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Reply from Tshirt at Low Price
Dear Mark,
Thank you so much for the glowing 5-star review! We're thrilled to hear that you enjoyed your experience with us. Providing excellent service is our top priority, and we're delighted that we could meet your expectations. Your feedback is truly appreciated, and we look forward to serving you again soon!
I ordered one mug
I ordered one mug, was charged for two mugs at two different prices. I received one mug.
November 22, 2023
Unprompted review
Reply from Tshirt at Low Price
Dear Ursula,
We extend our gratitude for your recent purchases.
Your two orders, numbered 190409 and 190278, have been processed. Order 190278 has already been delivered, and you can track its progress at https://www.ups.com/track?loc=en_US&tracknum=92612903031383543477852522&requester=ST/trackdetails. The second order (190409) is scheduled for delivery on December 4th. You can monitor its status using the tracking number: https://www.ups.com/track?loc=en_US&tracknum=92612903029216543416008849&requester=ST/trackdetails.
Since these orders were placed at different times, they will be delivered separately. We kindly request that you consider editing your review after receiving all your orders. Your cooperation is appreciated.
Warm regards,
Zoe Mcfadyen
Customer Success Manager, TALP LLC
Excellent product and arrived on time!
November 25, 2023
Unprompted review
Reply from Tshirt at Low Price
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we're delighted that our product/service met your expectations. We appreciate your support and look forward to serving you again. If you have any further feedback or suggestions, feel free to share. Thanks again for choosing us!
Order was being processed
Order was being processed, was never provided a confirmation. No idea if or when it will ship, and my money is already gone.
update: got my shirt on time, but had no tracking or confirmation
October 26, 2023
Unprompted review
Reply from Tshirt at Low Price
Dear Michael,
Thank you for your recent order. We'll improve our service better .
Warm regards,
Zoe Mcfadyen
Customer Success Manager, TALP LLC
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maui strong lets all support
easy to use web site, superior graphics on screen print, price is competitive shorter wait time to receive
October 4, 2023
Reply from Tshirt at Low Price
Dear Thomas,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a wonderful experience with us. Your support means the world to us, and we can't wait to serve you again soon.
Warm regards,
Zoe Mcfadyen
Customer Success Manager, TALP LLC
Cheaper than others
Fair price and shipping was exactly the time specified. I've not washed shirt so I don't know about durability of printing
October 18, 2023
Unprompted review
Reply from Tshirt at Low Price
Dear Napoleon,
We are delighted to receive your fantastic 5-star review! Your positive feedback means the world to us, and it truly brightened our day.
Your satisfaction is our top priority, and we're committed to providing exceptional quality and service to all our customers.
Warm regards,
Zoe Mcfadyen
Customer Success Manager, TALP LLC
I ordered a "2023 The View" coffee mug…
I ordered a "2023 The View" coffee mug that is seen on the table. The cup doesn't look like what I wanted it is smaller and the graphics don't look right I wanted a blue and got a black cup so meh
September 26, 2023
Unprompted review
Reply from Tshirt at Low Price
Dear Kristine,
I hope you're doing well! I wanted to personally reach out to express our delight that your recent mug purchase from our website met your expectations. It's fantastic to hear that the mug looks exactly as it did in the preview, and we're thrilled that you're satisfied with the quality.
Furthermore, the design you selected has been receiving numerous compliments, which is a testament to your excellent taste! However, I'd like to clarify a minor detail. You mentioned that you chose black instead of blue. Please note that for this particular mug, we offer only the light blue option, as we do not have a blue variant. We also can send you an invoice for your order to your email address if needed.
Thank you for choosing us, and we look forward to serving you again. Your feedback is greatly appreciated.
Zoe Mcfadyen
Customer Success Manager, TALP LLC
My experience with TALP was very positive.
My experience with TALP was very positive as they make the process of purchasing so easy and fuss free.
I wouldn't hesitate to shop with TALP again and recommend them to others.
September 24, 2023
Reply from Tshirt at Low Price
Dear George,
We're absolutely delighted to receive your glowing 5-star review! Your feedback means the world to us and serves as a great motivation for our team.
We work tirelessly to ensure that our customers receive top-notch service and quality, and it's heartwarming to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're committed to consistently delivering excellence.
Should you ever need assistance or have any questions, please don't hesitate to get in touch. Thank you for choosing us, and we can't wait to have the pleasure of serving you again soon!
Warm regards,
Zoe Mcfadyen
Customer Success Manager, TALP LLC
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Would never buy from this company again
August 21, 2023
Reply from Tshirt at Low Price
Dear Michael,
We sincerely appreciate your recent patronage at our store. It has come to our attention that you recently placed two orders with order numbers 180036 and 176991. We are pleased to confirm that both orders have been successfully delivered to the shipping address provided. The shipping information for your reference is as follows:
- Order 180036:
- Tracking Number: 92748903029216543489714988
- Order 176991:
- Tracking Number: 92748903029216543489448180
Both shipments were handled by UPS, ensuring reliable and efficient delivery services.
However, we have not received any communication from you regarding your recent purchases. Your satisfaction is of utmost importance to us, and we are committed to addressing any concerns or inquiries you may have. Please do not hesitate to contact us at your earliest convenience to discuss your experience or any issues you may have encountered.
Our dedicated team is here to assist you and ensure your shopping experience meets your expectations. Your feedback is invaluable in helping us continually improve our services.
Thank you for choosing us as your preferred shopping destination, and we look forward to hearing from you soon.
Warm regards,
Zoe Mcfadyen
Customer Success Manager, TALP LLC
Love my The View cup
September 20, 2023
Unprompted review
Reply from Tshirt at Low Price
Dear Gail,
Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a wonderful experience with our product. Your satisfaction is our top priority, and it's incredibly rewarding to know that we met your expectations.
We truly value your support and feedback, as it helps us continually improve and provide the best possible experience to all our customers. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again and exceeding your expectations.
Warm regards,
Zoe Mcfadyen
Customer Success Manager, TALP LLC
Hiccup in the mix
Over all order process was great but I ordered one thing and they sent the wrong item of that. I got a shirt it was to have a print up front and words in the back well that’s not the case it came with the print on both sides j sent a email and yet to receive one back I would love to hear from someone about getting it fixed.
September 19, 2023
Unprompted review
Reply from Tshirt at Low Price
Dear Brooke,
We apologize for the mix-up with your order. Our team is working on resolving the issue and will get back to you promptly. We appreciate your patience and will make sure to correct this as soon as possible. Thank you for bringing this to our attention.
Warm regards,
Zoe Mcfadyen
Customer Success Manager, TALP LLC
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