Tshirt at Low Price Reviews 263

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

In June I bought a shirt for my husband but recieved nothing. One mail that they thought it should come but nothing and since then they did not answer any emails. The id number is 277236 Maaike

Company replied

Rated 2 out of 5 stars

poor communication if any, took 4 days to get a order confirmation email. I received an email 5 days ago to track my shipment/delivery and still when I click track...it says no tracking info is av... See more

Company replied

Rated 5 out of 5 stars

Tshirt at low price has been exceptional in every aspect of business. Their prices are fair and they go the distance in making sure the customer is fully satisfied. Charles, in customer service, has b... See more

Company replied

Rated 5 out of 5 stars

I originally received an incorrect order from Tshirt at Low Price, TALP contacted me straight away when I supplied feedback on the issue. I've now received the correct item. TALP kept me up to date on... See more

Company replied

Company details

  1. T-Shirt Store

Written by the company

Looking for Tshirt at low price? Huge collection of Men and Women's, Youth Tshirts. 100% cotton, Available low price offers and discounts.


Contact info

3.6

Average

TrustScore 3.5 out of 5

263 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Ordering online was easy

Ordering online was easy, especially good was the pictures that show the item ordered. Then the quantity discount is extremely helpful. Shipping was fast and products arrived in good condition. Thank you

June 13, 2022
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Rated 1 out of 5 stars

Ten Days since they took my $ and nada

Here it is ten days since my order was taken along with my money and nothing. Not one reply as to any action being taken on thier part. I emailed and Charles said he would push them into action. Well two business days since then and still nothing.

June 8, 2022
Unprompted review
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Reply from Tshirt at Low Price

Hi William M Roosa,
We're so sorry for the late delivery. We've force the Shipping company to ship it as soon as possible to you right then you emailed to us. We're so sorry that the Logistic team doesn't meet your expectation. Kindly, we send you the tracking number here: https://webtrack.dhlglobalmail.com/?trackingnumber=420786609361210912400381577465
It's been delivered.
Hope you're pleased with your item.
Kind regrads,

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Rated 1 out of 5 stars

I would not buy from them ever again

I would not buy from them ever again. I put in a couple of requests with no answer. On my bank account it says reoccurring charge. I've asked a couple of times why. No response to this question. Tried calling the company. I bought one coffee cup. The company is based in Singapore so there is an international fee as well. Says printed in America. Over all beautiful coffee cup rest of the service is seriously lacking.

May 20, 2022
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Reply from Tshirt at Low Price

Hi Maggie,
We're truly sorry for this unexpected situation. It's our fault but we've gone ahead to check and noticed that your email was missed. I understand that it upset you so much, and this wasn't my intention.
To be honest, this is the first time we met this case when you said that you've suffered from reoccurring charge for the coffee cup and the charge for international fee. Could you please tell me the amount of inter fee you've paid and we're happy to refund it to your account.
Please contact us through email to be served more carefully.
And finally, we'd like to ask for a screenshot of the fee you charged then we'll definitely refund it to you.
Thank you so much for your patience,

Kindly,
Charlies.

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Rated 4 out of 5 stars

Super happy with the mug I ordered nice…

Super happy with the mug I ordered nice quality. Could improve on communication. There website said 4-6 business days on shipping I ordered it on May 2nd and received it May 14th. They don’t tell you that once you order the product that then they will make your product then ship it to you. Was a little concerned when I contacted them they answered me and gave me a wrong tracking number. But everything worked out. Will order again now I know how there company works.

May 18, 2022
Rated 1 out of 5 stars

Don’t buy here

Lettering on the back of the shirt is awfully positioned and no where near centred. Would not recommend to buy from here.

May 17, 2022
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Reply from Tshirt at Low Price

Hi there Nicholas,
We're so sorry that the item didn't meet your expectation.
Btw, please feel free to contact us via email: support@tshirtatlowprice.com to show your case and we're pleased to send you a free replacement or a refund.
Once again, we're sorry for this and hope for your understanding,

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Rated 5 out of 5 stars

EXCEPTIONAL !!!

Tshirt at low price has been exceptional in every aspect of business. Their prices are fair and they go the distance in making sure the customer is fully satisfied. Charles, in customer service, has been extremely helpful, quick to respond and has the full satisfaction of each customer as his mantra. You can't go wrong in dealing with Tshirt at low price as their products and service are TOP SHELF!!!

May 13, 2022
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Reply from Tshirt at Low Price

Dear Thomas,
We love you so much. Thanks for your wonderful feedback!! There nothing I can say to express my gratefullness for this. Hope to see you in the next orders!

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