TST E-bike 

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Rated 5 out of 5 stars

I’ve had my TST bike for a bit now, and while I’ve run into a few minor hiccups along the way, I want to highlight how strong their support team has been. Every time I reached out, they were quick t... See more

Rated 1 out of 5 stars

They advertise they are on sale but in reality, the price you pay is about 1/3 of the worth of the product they sell. A typical China business screwing Americans as much as they can. Example Price fo... See more

Rated 5 out of 5 stars

Ordered a new TST R7, put bike together and noticed a little tear in the seat cushion. TST is sending me a new cushion, great customer service, quick response in the same day too. Thanks, John Dami... See more

Rated 5 out of 5 stars

I do love the bike...There were some minor problems but I contacted customer service and so far they have been great and replaced some parts that came damaged...The bike looks and rides great and I wo... See more


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Rated 5 out of 5 stars

Great customer services and great bike.

From the initial inquiry to the after sale customer services, the support team was great. Especially after you received the bike, there are many things/questions which needed some guidance and they are very helpful.
The bike itself is a little smaller that I thought but it works great for me and my wife since we are short, I am 5ft5 and she is under 5ft. When seated, my feet can touch the ground.
Power is great and if you unlock it's potential, it can go fast.
If you are tall and want to carry a passenger, I would recommend to get a bigger one.
Anyway, my experience with this company was excellent.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

I got my daughter an ebike for college

I got my daughter an ebike for college. And she absolutely loves it. Great price, great battery, and great ride. My daughter lost her key that unlocks the battery and she was so upset. I reached out to customer service and they resolved the situation and I was able to get another set of keys. They were very quick and professional. Thanks

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service That Truly Stands Behind Their Product

Even though I experienced an issue with the battery on my eBike, the customer service team was outstanding. They responded to my emails quickly, provided clear step-by-step instructions to help me diagnose that the problem was the battery, and were professional throughout the process. It’s clear they truly care about their customers and stand behind their product.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Display Issue

I purchased two TST E Bikes. After about 15 miles, one of them stopped turning on. After replacing a few wires and some other things, we finally got a new display and that fixed the bike. The support team was very responsive to fix this issue. Thx,

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic bike

Fantastic bike. Love everything about this ride. Great handling and speed, and excellent range! Shipping went smoothly.

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

Beware

The bike shipped with a broken battery and other defective parts. I'm pretty sure they're using refurbished parts claiming they're new. The customer service is some of the worst I've ever experienced in my life. Don't even think about getting somebody on the phone because it's not going to happen. And once we started asking about replacement parts they immediately stopped responding to our emails. Do not buy from this company.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

So good

So good, so far. I ride both street and dirt but more dirt, more fun and interesting when off on the beaten path.

October 30, 2025
Unprompted review
Rated 5 out of 5 stars

Great bikes - having a blast

We bought a 2 bikes on Dec 25- The bikes are fantastic
We love them- the quality is great and we are really enjoying them. It took my husband about 1 hour to put them together - They are cool ! Great sporty look and love the fat tires .

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had a great experience with this…

I’ve had a great experience with this company. The bike feels solid, rides smooth, and performs better than I expected. Battery life is strong and the handling feels confident, even on longer rides. Delivery was fast and well handled, and customer support was responsive and helpful when I had a question. It’s clear they care about both the product and the customer. I’d buy from them again without hesitation.

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

TST R002 has been the greatest…

TST R002 has been the greatest experience I have ever had for night rides, and I been biking this bike lane since I was a child, I never felt so safe, especially since this area is running wild with aggressive coyotes when hungry...

January 25, 2026
Unprompted review

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