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Review summary

Created with AI, based on recent reviews

Considering 115 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the products, highlighting their quality, comfort, and realistic appearance. Many appreciate the variety of options available and the overall ease of the ordering process. However, some people were dissatisfied with the delivery service, reporting long waiting times, issues with tracking information, and in some cases, not receiving their orders at all. There are also mentions of receiving incorrect items or damaged products, and a lack of responsiveness from customer service when issues arise.

What people talk about most

Product

People report positive experiences with the product. Many customers praise the comfort and quality of the... See more

Order

Users describe ambiguous interactions with order. While some customers praise the easy ordering process,... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the comfort, durability, and realistic... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast shipping and smooth... See more

Customer communications

Customers had ambiguous experiences with contact. Many reviewers praise the quality and appearance of the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have had no problem with ttdye. The contacts itself are light and airy and decent quality and excellent pricing. I gave one star less not for their fault but it doesn't post to northern Ireland. Oth... See more

Company replied

Rated 4 out of 5 stars

Ordering from ttdeye has been a pleasure for my daughter as well as myself. I've been wearing contacts for over 20 years and my daughter over 10. Ordering is super easy, we LOVE the variety of contact... See more

Company replied

Rated 4 out of 5 stars

I’m giving 4 stars because the ordering and shipping process were very smooth. However, the contact lenses I received didn't quite match the expectations I had from the website photos. The color and p... See more

Company replied

Rated 4 out of 5 stars

I have yet to receive the product and the tracking continuously says not found, I have asked through the Internet messaging service, but have received no reply. I know the website is usually good for... See more

Company replied


Company details

  1. Fashion Accessories Store
  2. Clothing Store

Written by the company

TTDEYE Colored Contact Lenses! Wide Selection of Colors, Prescription and Categories! Cheap and High Coloring Index! 100% Authorized! Worldwide Free Shipping!


Contact info

3.6

Average

TrustScore 3.5 out of 5

998 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

I love getting my contacts from you…

I love getting my contacts from you all. I just ordered & mistakenly put in the code and want to know if you all can fix this please? I should have put in B3G3…please fix it & thanks in advance. You can send the adjusted price to my card on file & thanks so much.

December 3, 2023
Unprompted review
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Rated 5 out of 5 stars

Great customer service

Great customer service! Pretty immediate. Made a fault on my end of the order and it was solved quickly by the service tech by message. Impressed with the response! Couldn't be more happy! Will be posting product review later! Always love ordering thru ttdeye 🩷

December 2, 2023
Unprompted review
Rated 4 out of 5 stars

I'll give it a 5 star when my order comes...

Great selection just need lighter colors. I've used from the site before and some lenses were softer than some. The lighter the color the softer it seemed. Well rate a 5 star 🌟 once I try my new order out. It's been over 3 years since I've been to.this company. Hopefully it's worth the 5th star 🌟

December 1, 2023
Unprompted review
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Rated 5 out of 5 stars

I’ve been ordering for almost 4 years…

I’ve been ordering for almost 4 years now from this company and I’ve had nothing but great things to say ! From the website to the communication everything is absolutely amazing and easy to navigate. I always refer people to this company if they want quality, the contacts are always very comfortable and there is always a variety to select from. You can never go wrong with ttdeye

November 27, 2023
Unprompted review
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