Tudor Environmental Reviews 

70
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Always fantastic service - efficient and accurate with the orders and they come the next day which is very handy - this enables us to be able to continue with our work without delays waiting for too... See more

Company replied

Rated 5 out of 5 stars

Its always so easy. Log in find what you want order and turns up with in a couple of days unless in stock then comes tomorrow. Great service if there is ever a problem they are quick to resolve and su... See more

Company replied

Rated 5 out of 5 stars

Very effective service. Fast delivery of items. Items nearly always in stock. Easy to get hold of and friendly when calling. Regular contact from company and salesperson. Expanding range of items. Co... See more

Company replied

Rated 5 out of 5 stars

The communication throughout the whole ordering process is amazing with regular updates. The speed to get a quote to items being dispatched is by far the best out there. And the flapjacks are amazin... See more

Company replied

Company details

  1. Garden
  2. Grounds Maintenance Service
  3. Machine Repair Service
  4. Machine Shop
  5. Machine Workshop
  6. Tool Wholesaler

Written by the company

Who are we you're asking? Good question... We started back in 1994 working from a garden shed with little idea of what was to follow! Fast forward 30 years and we have a great team going above and beyond to send out high-quality grounds maintenance products to our customers all around the UK. We ship over 80% of orders same day. From 6,500 product lines, we hold 98% of normal stock items. What has remained consistent is the “Exceed Customer Expectations” mind-set of our amazing team of 40 workers all willing to go the extra mile for our customers. OUR MISSION - To source and supply a comprehensive range of quality products to fulfil the needs of the Professional Grounds Maintenance Industry. OUR VISION - To be recognised nationally as the preferred supplier to the Grounds Maintenance Industry, due to our exceptional service in the supply of an extensive range of relevant & quality products at attractive prices. OUR VALUES - We are committed to: Providing a helpful, friendly and very high level of personal service. Integrity and honesty in every situation. Having sales staff with high levels of product knowledge. Quickly resolving any issues arising. Providing customers with a "better" buying experience. Starting back in 1954, previously having been grounds maintenance contractors ourselves, Tudor Environmental has been committed to give their customers a top-class service and to help them get ahead and complete their tasks in the best possible way. 1954 – Founder of the business, Stewart Beresford leaves school to study Horticulture. 1976 – Stewart starts Tudor Horticulture. 1980 – His sons Andy and Jerry join as the business quickly expands. 1993 – Tudor Environmental, sister company to Tudor Horticultural begins to take shape. 1994 – Tudor Environmental moved into its first commercial premises. 2006 – The business moves to much larger premises as growth continues over time. 2016 – The business moves to much larger premises again where they remain in 2024. As a family-owned business, now in it’s third generation, we continue to passionately adhere to our original values and culture. This includes integrity and honesty in every situation, being easy to deal with, providing a helpful, friendly, and very high level of personal service – as the ‘one-stop shop’ supplier to the professional grounds maintenance industry. Over the last 30 years, we have grown to become a key supplier to numerous Councils, Contractors, Grounds Departments and Landscapers throughout the UK. We look forward to being of service to you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

70 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(70)

33 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Excellent

Excellent , speedy service

July 1, 2026
Tudor Environmental logo

Reply from Tudor Environmental

It's a pleasure Matt - thank you for your business!

Rated 5 out of 5 stars

Superb service as always.

Always easy to deal with and great value. Delivery is fast and reliable.

May 1, 2026
Tudor Environmental logo

Reply from Tudor Environmental

Thanks Andy - thank you very much for your review - much appreciated and look forward to being of service again soon. Have a good weekend

Advertisement
Rated 5 out of 5 stars

on time ,good price

on time ,good price, knowledgeable staff

May 1, 2026
Tudor Environmental logo

Reply from Tudor Environmental

Thanks Stephen - much appreciated - please to speak to you! Have a great BH weekend

Rated 1 out of 5 stars

Still no refund

Ordered seed tray inserts showing in stock on website but then received a message out of stoxk and no idea or datw when would be in stock. Asked for an immediate refund and several emails and phone calls later still waiting for the refund. It appears they can take your money in seconds but it supposedly takes days and days to refund. Joke company.

April 9, 2026
Unprompted review
Tudor Environmental logo

Reply from Tudor Environmental

Dear John,

Thank you for your review.

We are sorry to learn that you were dissatisfied with your experience and appreciate the opportunity to clarify the matter.

Your refund has been processed in full. As standard, once issued, card refunds typically take three to five working days to appear in your account. This is dictated by the banking system and applies across all retailers, meaning we are unable to accelerate this timeframe once the refund has been completed.

During your call, you requested a same-day refund. We advised that this could be arranged via bank transfer; however, this would have required your bank details, which were not provided. As a result, the refund was returned to your original payment method in line with standard procedure.

We apologise for any frustration caused and trust this clarifies the matter.

Rated 5 out of 5 stars

The Tudor team are so helpful

The Tudor team are so helpful. Quick to provide you with all the information you need. The prices are also great. Enjoyed the whole shopping experience. Thank you

April 1, 2026
Tudor Environmental logo

Reply from Tudor Environmental

Thank you for the review - glad to be of service - look forward to serving you again!

Advertisement
Rated 5 out of 5 stars

Communication

The communication throughout the whole ordering process is amazing with regular updates.
The speed to get a quote to items being dispatched is by far the best out there. And the flapjacks are amazing!

March 2, 2026
Tudor Environmental logo

Reply from Tudor Environmental

Thank you John - really appreciate your review - anytime you want more flapjacks just let us know (or place another order!!)

Advertisement
Rated 5 out of 5 stars

Very quick

Very quick. Excellent service thank you

March 2, 2026
Tudor Environmental logo

Reply from Tudor Environmental

Thanks for the review Gary - glad to be of service!

Rated 5 out of 5 stars

Tudor always provide excellent service

Tudor always provide excellent service, staff are extremely helpful at all times.

March 2, 2026
Tudor Environmental logo

Reply from Tudor Environmental

Thank you Lorraine - we do appreciate that feedback and your business and look forward to being of service again soon.

Rated 5 out of 5 stars

Perfect

Excellent service, quality products and prompt delivery

February 2, 2026
Tudor Environmental logo

Reply from Tudor Environmental

Thank you Paul - much appreciated - look forward to being of service again soon! Have a good weekend.

Advertisement
Rated 5 out of 5 stars

Excellent

Excellent.
This is the place to go for quality products at competitive prices and super friendly and helpful advice.
Throughly recommend

January 13, 2026
Unprompted review
Tudor Environmental logo

Reply from Tudor Environmental

Thank you for your review Mark - this is much appreciated and look forward to serving you again

Rated 5 out of 5 stars

speedy response to orders

speedy response to orders, as mentioned next day delivery, all items arrived well packaged and perfect for what we need. Highly recommended company friendly staff

January 2, 2026
Tudor Environmental logo

Reply from Tudor Environmental

Thanks Robert - appreciate your review and look forward to being of service again!

Rated 5 out of 5 stars

great company to use

great company to use, very quick to respond

January 2, 2026
Tudor Environmental logo

Reply from Tudor Environmental

Thanks Matthew - appreciate your feedback and look forward to servicing you again - all the best for 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look