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Rated 5 out of 5 stars

I really love tuft box products, I purchased 2 tufting guns here AK1 & AK5 fantastic tufting guns. I also purchased my shears & blades from here, good quality materials, tools & equipment. I will defi... See more

Company replied

Rated 5 out of 5 stars

Ordered some Latex rug glue as trying to restore an old wool rug my mum and dad made years ago. Was suggested Tuft Box website by a friend. Found it easy to use and informative on the different opti... See more

Company replied

Rated 5 out of 5 stars

A lovely company to deal with. Order delivered quickly, beautifully packed with a handwritten card too. Will definitely use again.

Company replied

Rated 5 out of 5 stars

Love this shop! Got my parcel quickly all packaged up beautifully with an extra little gift and hand written message! Love every bit of ordering from them, the items they offer and their customer care... See more

Company replied

Company details

  1. Craft Store
  2. Rug Store
  3. Scrapbooking Store
  4. Threads and Yarns Wholesaler
  5. Wool Store
  6. Yarn Store

Written by the company

Experts in feel-good crafts ✨🧶 Unique supplies, kits and tools for rug tufting, punch needle, fibre arts and needlecrafts. Home of the original AK-I rug tufting machine, New Zealand rug wool and fluffy tufting yarns.


Contact info

4.9

Excellent

TrustScore 5 out of 5

95 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Great service as always

Great service as always.
Quick delivery, quality product and nicely packaged.

March 16, 2026
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Reply from Tuftbox

Thank you so much for another lovely review Karen, we really appreciate it and I’m delighted you’re happy with our service! 💕 | Meg @ Tuftbox

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Rated 5 out of 5 stars

I really love tuft box products

I really love tuft box products, I purchased 2 tufting guns here AK1 & AK5 fantastic tufting guns. I also purchased my shears & blades from here, good quality materials, tools & equipment. I will definitely purchase from Meg & highly recommend tuftbox. Thanks guys 💕

March 11, 2026
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Reply from Tuftbox

Thank you so much for another amazing review Sharon! It is so so lovely to read that you are happy with our products and service enough to recommend us 🥹 💕 wishing you happy tufting as always | Meg @ Tuftbox

Rated 5 out of 5 stars

A lovely company to deal with

A lovely company to deal with. Order delivered quickly, beautifully packed with a handwritten card too. Will definitely use again.

February 25, 2026
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Reply from Tuftbox

Thank you so much for taking the time to leave us this lovely feedback Jane! Happy crafting! 🙂 | Meg @ Tuftbox

Rated 5 out of 5 stars

Just love buying from Tuftbox

Just love buying from Tuftbox - lovely quality yarns, speedy delivery and great value with a discount code.

February 9, 2026
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Reply from Tuftbox

Thank you so much for the great feedback Hanna! Over the moon that you are happy with our yarns and delivery! 😍 Wishing you very happy crafting!! 🙂 🧶 | Meg @ Tuftbox

Rated 5 out of 5 stars

The company sent my order out very…

The company sent my order out very quickly.
It was beautifully wrapped with a lovely thank you card.
My two items were beautifully made.
I would order from Tuftbox again.

February 3, 2026
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Reply from Tuftbox

Hey Diane! Thank you so much for your lovely feedback! Delighted that you are happy with your experience shopping with us. Wishing you happy crafting 🙂 ♥️ | Meg @ Tuftbox

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Rated 5 out of 5 stars

Beautifully packaged and super quick…

Beautifully packaged and super quick delivery. Such a wonderful service and a discount code is always welcome.

January 14, 2026
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Reply from Tuftbox

Thank you so much for leaving us this lovely feedback Hanna, you’ve made our day!! 🤩 ♥️ | Meg @ Tuftbox

Rated 5 out of 5 stars

Packaging amazing

Packaging amazing
Quality of everything superb & professional
Welcome card me feel special
Instructions very very helpful and easy to follow

January 13, 2026
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Reply from Tuftbox

Hey Helen! Thank you for your fab review, you’ve made our day! 😍 Wishing you very happy tufting! 🧶🧶 | Meg @ Tuftbox

Rated 5 out of 5 stars

Tuftbox excellent experience

Great speedy service. Beautifully packaged with a thank you card. Good prices and excellent quality. I will always choose them

January 12, 2026
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Reply from Tuftbox

Thank you so so much for the great feedback! It means the world to us to hear you are happy with your experience! 🥳 🫶 | Meg @ Tuftbox

Rated 5 out of 5 stars

Create customer service and supplies

Create customer service and supplies as always. Tuftbox natural liquid latex is my new go to for sealing my tufts.

May 15, 2025
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Reply from Tuftbox

Hey Kb! Thank you for your awesome review - so pleased you like our liquid latex! Wishing you happy tufting! 🙂 💕| Meg @ Tuftbox

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Rated 5 out of 5 stars

Very good service

Everything was perfect 🙂

December 31, 2025
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Reply from Tuftbox

So pleased you're happy with your order from us Tatyana! Thank you for your kind review 🙂 | Meg @ Tuftbox

Rated 5 out of 5 stars

These people are truly wonderful at…

These people are truly wonderful at customer service. All deliveries are well packaged and always on time. Cannot fault em!

December 30, 2025
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Reply from Tuftbox

Thank you for the amazing feedback, it’s made our day! 🙂 wishing you very happy rug making friend 🫶 🧶 | Meg @ Tuftbox

Rated 5 out of 5 stars

Great personable service

Really enjoyed doing business with Tuftbox. Great products and swift service with regular updates. I would fully recommend purchasing from them 😁

December 4, 2025
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Reply from Tuftbox

Thank you so much for your great review Louise! It is so lovely to read that you are happy with our products and service 🥹 💕 Wishing you an amazing start to 2026! 🤞 | Meg @ Tuftbox

Rated 5 out of 5 stars

Amazing service

Amazing service. I had lots of initial queries as its a new hobby for my son. Meg was massively helpful. Advised a new gun coming out and might want to wait
We did wait and it is amazing. I will be getting into rug tufting myself :)

November 6, 2025
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Reply from Tuftbox

Hey Tory! We’re living for this review!! 🤩 ♥️ Thank you so much for your kind feedback, I’m so pleased you are happy with our service and your new tufting gun - wishing you both very happy rug making! 🫶 🧶 | Meg @ Tuftbox

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Rated 5 out of 5 stars

Great company to deal with

Item arrived in good time but was ,unfortunately not suitable for the job in hand . We were able to return the item … postage paid by Tuftbox !! and a refund was in place within a few days.
Will definitely be using them again .
Highly recommended.

October 31, 2025
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Reply from Tuftbox

Thank you so so much for your kind review! Wishing you the best of luck with your project and hope you found what you were looking for! 🤞 🙂 | Meg @ Tuftbox

Rated 5 out of 5 stars

Quick delivery and good value products

Quick delivery and good value products. Excellent service from them.

October 27, 2025
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Reply from Tuftbox

Thank you so much for the great feedback Mrs K! So pleased to hear you are happy with our service! 🙂 | Meg @ Tuftbox

Rated 5 out of 5 stars

Great customer service and fast…

Great customer service and fast delivery. Meg will be my go too for tufting needs.

October 20, 2025
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Reply from Tuftbox

Hey James! Thank you so much for your kind review, over the moon that you are happy with our service!! Wishing you very happy tufting! 🧶 | Meg @ Tuftbox

Rated 5 out of 5 stars

Meg was very helpful.

October 5, 2025
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Reply from Tuftbox

This was great to read David - thank you so much for taking the time to leave us a review! 🙂 | Meg @ Tuftbox

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Rated 5 out of 5 stars

Great service

Quick, efficient and friendly. Great packaging too!

September 22, 2025
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Reply from Tuftbox

So pleased you're happy with your order from us S S! Thank you for your kind review 🙂 | Meg @ Tuftbox

Rated 5 out of 5 stars

Great service

Great service . Quick delivery

August 14, 2025
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Reply from Tuftbox

Thank you so much for your kind review!! 😍 | Meg @ Tuftbox

Rated 5 out of 5 stars

Recommend, would use again!

Fast delivery, nicely packaged with a handwritten, personalised card.

July 24, 2025
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Reply from Tuftbox

Thank you so much for taking the time to leave us this lovely recommendation! Happy crafting 🙂 🧶 | Meg @ Tuftbox

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