Do NOT buy from this crooked business. They will charge you knowing they don’t have the inventory to ship your order and good luck getting your money refunded. Terrible business practices from a disho... See more
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The phone holders reached me in time & the prompt response & despatch is appreciated, but the metal or magnetic circles that adhere to the rear of the phone/phone case, don’t work too well. I have an... See more
Company replied
I love this phone holder as it has a firm hold on my iPhone, however my issue is that it didn't fit onto the airvents in my car. I drive a Holden Combo. Luckily I have another kinda flat horizontal su... See more
Company replied
Product does the job and magnet is good. Minimalist design so its not intrusive. But only sticks to the phone so you have to remove it from the cover, even if plastic. From the heat, the stick pad... See more
Company replied
Company details
Written by the company
“The people who are crazy enough to think they can change the world are the ones who do" Welcome to Tulmox, where every single member of our team follows this motto. Our goal is to make a small step every day towards a better world, and that's why we created this brand.
Contact info
Portugal
- support@tulmox.com
- tulmox.com
2.6
Poor
683 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
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Reply from Tulmox
Hello Jay! We are very sorry for the experience you have had with our company and our products. Please, send an email to support@tulmox.com. We will evaluate your product issue and find the best solution for you. Thank you!
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Excellent product juat as describes and…
Excellent product juat as describes and works awesome.
February 23, 2022
Reply from Tulmox
Hey Lou!
We are very happy to hear you are enjoying your order! We appreciate you and your support! We work tirelessly so that our customers have the best experience ever!!
It only stayed in my ac vent for a…
It only stayed in my ac vent for a week. The pads came off and now it won't even hold my phone.
February 22, 2022
Reply from Tulmox
Hey Eric!
We are very sorry for the experience you have had with our company and our products. We apologize for the inconvenience and frustration this has caused.
We believe that it was a production defect that unfortunately affected your Magno Device. We take full responsibility for this issue. Please let us know if we can send you a free replacement of your order (or another product of your choice). Our customer service email is Support@tulmox.com
Best product and customer service
February 22, 2022
Reply from Tulmox
Hey Ravishankar!
Thank you so much for your purchase and support! We are excited to hear that you are enjoying our products and services! Your satisfaction will always be our first priority!
It holds very good and is easy to fix
February 12, 2022
Reply from Tulmox
Hey Raphael!
We are very happy to hear you are enjoying your order! We appreciate you and your support! We work tirelessly so that our customers have the best experience ever!!
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Good product and I received everything. Just have to be patient.
Well I did receive my item for the "phone magnet in the car" and it works really good. For once it wasn't a scam as most advertising on Instagram.
February 12, 2022
Reply from Tulmox
Hey Alexandre!
Thank you so much for your purchase and support! We are excited to hear that you are enjoying our products and services! Your satisfaction will always be our first priority!
No issues I enjoyed your actions
No issues I enjoyed your actions, you keep to your words, thank you
February 11, 2022
Reply from Tulmox
Hey Samson!!
Thank you so much for your purchase and support! We are excited to hear that you are enjoying our products and services! Your satisfaction will always be our first priority!
Reply from Tulmox
Hey Jock!
Thank you so much for your purchase and support! We are excited to hear that you are enjoying our products and services! Your satisfaction will always be our first priority!
I have very bad experience with this
I have very bad experience with this , very slippery and not a long lastic
February 10, 2022
Reply from Tulmox
Hello Gurlal! We are very sorry for the experience you have had with our company and our products. Please, send an email to support@tulmox.com. We will evaluate your product issue and find the best solution for you. Thank you!
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Bad customer service
Bad customer service. I inquired about some car accessories that don't fit my vehicle, as it turns out. Was told they'd look into a refund/credit of some sort because returns aren't being accepted at this time. No one ever got back to me.
February 10, 2022
Reply from Tulmox
Hello Laurie! We are very sorry for the experience you have had with our company and our products. We apologise for the inconvenience and frustration this has caused. We have issued a full refund of your item per your request. Thank you so much for your cooperation throughout this situation.
Absolutely terrible service
Absolutely terrible service. I’ve been told several times that my order would be shipped and arrive soon. No delivery or anything. The worst online company I’ve ever dealt with.
February 9, 2022
Reply from Tulmox
Hello Paul! We are very sorry for the experience you have had with our company. Please, send an email to support@tulmox.com. We will evaluate your order status and find the best solution for you. Thank you!
Love it!
I love how strong the magnetic hold of Tulmox is and how sleek the design is! It’s perfect for my car!
February 7, 2022
Reply from Tulmox
Hey Vanessa!
We are very happy to hear you are enjoying your order! We appreciate you and your support! We work tirelessly so that our customers have the best experience ever!!
Poor Quality
It somehow can not be used for some reason, cause the magnet can not be stick to my phone when stick on the phone case or the phone itself. I do not mind give it another shot with a new replacement, but if it still does not work, I would like a refund for it.
February 7, 2022
Reply from Tulmox
Hey Avacia! We are very sorry for the experience you have had with our company and our products. We believe that the issue you are experiencing with your Magnetic Plates was caused by a production defect. We take full responsibility for this issue and would love to provide a resolution. Please let us know if we can send you a free replacement of your magnetic plates along with a free Sticky holder.
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Still waiting for my order
Still. Waiting for my order. ! More than 3 mints
February 7, 2022
Unprompted review
Reply from Tulmox
Hello Jose! We are very sorry for the experience you have had with our company. Please, send an email to support@tulmox.com. We will evaluate your order status and find the best solution for you. Thank you!
Good purchase for any vehicle
I purchased three for myself and family after seeing an ad on my IG feed. They do work exactly as shown! Very happy with how it functions -- holds my phone snuggly in place where I can see the screen for navigation, etc. Also saves you from having to find a place to store your phone while you're driving (and fumbling for it or having it fall down between seats, etc. Hoping the adhesive will hold up well when the hot summer temps hit my car, but so far, so good! Highly recommend!
February 6, 2022
Reply from Tulmox
Hey Elizabeth!
Thank you so much for this amazing review! We are very happy to hear you are enjoying your order! We appreciate you and your support! We work tirelessly so that our customers have the best experience ever!!
Sadly
Sadly, you have to take the phone out of the case otherwise the magnet isn't strong enough and the phone will slide right off the vent magnet. It works great as long as you take your phone out of the case. I don't like doing that, but I'm typically pretty careful with my phone.
February 6, 2022
Reply from Tulmox
Hey Mayo!
Thank you so much for your feedback! The Magnets do work with phone covers. We advise placing the magnet outside the phone cover and removing any cardholders and pop sockets from the back of the phone before using the magnet.
This can help you avoid having to take the phone out of the case to use the holder.
If this resolution is not best for you, Please, send an email to support@tulmox.com. We will evaluate your product issue and find the best solution for you. Thank you!
Reply from Tulmox
Hey Hackie!
We are very happy to hear you are enjoying your order! We appreciate you and your support! We work tirelessly so that our customers have the best experience ever!!
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The items I bought didn't work as well…
The items I bought didn't work as well as advertised. I was a bit disappointed 😒 😕
February 4, 2022
Reply from Tulmox
Hello Kosorl! We are very sorry for the experience you have had with our company and our products. Please, send an email to support@tulmox.com. We will evaluate your product issue and find the best solution for you. Thank you!
I had high hopes for the Tulmox phone…
I had high hopes for the Tulmox phone holder, however whilst the magnet is powerful and does hold onto the phone, the clip for the vent is quite poor. It doesn’t stay on when repositioning the phone and the soft pads on it have come unglued within a few weeks. A good idea but not so well executed.
February 4, 2022
Reply from Tulmox
Hey Nick! We are very sorry for the experience you have had with our company and our products. We believe that the issue you are experiencing with your adhesive Pads was caused by a production defect. We take full responsibility for this issue and would love to provide a resolution. Please let us know if we can send you a free replacement of your adhesive pads along with a free Magno holder.
They don’t work!!!
February 4, 2022
Reply from Tulmox
Hello Terri! We are very sorry for the experience you have had with our company and our products. Please, send an email to support@tulmox.com. We will evaluate your product issue and find the best solution for you. Thank you!
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