tunefulhair.com Reviews 255

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the hair, noting its softness, natural look, and minimal shedding. Many are impressed with the wigs' fullness, durability, and how well they maintain various styles. The lace quality is frequently highlighted as being thin, transparent, and easy to work with, contributing to a seamless blend. However, some customers also noted issues with order fulfillment and delivery times, with a few experiencing delays or a lack of communication regarding shipping details. A small number of people were dissatisfied with aspects of customer service, while others mentioned concerns about inconsistent density, limited parting space, or the texture of certain wigs not feeling entirely human.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising its softness, fullness, and... See more

Quality

Customers generally express satisfaction with the quality of products, highlighting that hair is soft,... See more

Order

People report ambiguous experiences with order. While some customers express satisfaction, praising the... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast shipping, with some... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the customer service,... See more

Based on these reviews

Rated 5 out of 5 stars

I ordered this wig for a special occasion and I had so much doubt at first, but wow… I’m beyond satisfied. The hair is silky, shiny, and looks even better in person. This company really delivers quali... See more

Rated 5 out of 5 stars

I recently purchased a *black, Staright wig* from Tunefulhair, and I'm genuinely impressed! The hair quality is fantastic – it's soft, doesn't tangle easily (even after *wearing it in the rain*!), and... See more

Rated 5 out of 5 stars

It was an amazing experience. Really good hair , ALWAYS hd lace they never disappoint me ! Customer service is always top tier, delivery be within 2-5 days never more then 5! I love how timely and gen... See more


Company details

  1. Wig Shop

Written by the company

Tuneful, your affordable dream hair. 30 Days Free Return Policy.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

255 reviews

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1-star

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

The wig from this company is really…

The wig from this company is really good quality and looks very natural. The hair is soft, doesn't tangle easily, and has a nice shine. It was easy to install and fit comfortably on my head. I also like how the wig kept its style even after wearing it for a long time.

April 16, 2026
Unprompted review
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Rated 5 out of 5 stars

I recently purchased a black straight…

I recently purchased a black straight wig from Tunefulhair, and I’m genuinely impressed! The hair quality is fantastic it’s soft, doesn’t tangle easily (even after wearing it in the rain), and looks very natural. The parting space was pre plucked perfectly, which saved me a lot of time.

I also appreciated the secure packaging and fast shipping it arrived two days early! The customer service was responsive and helpful when I had a question about styling it with hot tools.

Overall, I highly recommend Tunefulhair to anyone looking for high quality hair at a reasonable price. I’ll definitely be a returning customer and would absolutely recommend them!

April 12, 2026
Unprompted review
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Rated 1 out of 5 stars

its scap font order here

April 1, 2026
Unprompted review
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Reply from tunefulhair.com

Hi dear, we're sorry we didn't meet your satisfaction. We're always happy to assist you. This is our email : support@tunefulhair.com. Please feel free to contact us with any questions.

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Rated 5 out of 5 stars

I ordered 2 of the same exact wigs

I ordered 2 of the same exact wigs, one for my daughter and for me. Only one arrived and I didn’t know at first then when my daughter installed her wig ( AND I LOVED IT BY THE WAY ) I said where is mine, she said only one came. I’m like heck no. I emailed them they responded within hours and made it more than right. I told them
I only want the wig I don’t need anything extra. This is because the freaking wig IS THAT CUTE. And customer service is how all companies should be. I can’t wait is all I can say!!!!!!

April 6, 2026
Unprompted review
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Rated 1 out of 5 stars

I ordered a wig on 3/31/26 and l never…

I ordered a wig on 3/31/26 and l never received a tracking number, I sent an email and they told me it will take 4-7days to make. It should have already been shipped out. They are so unprofessional and don’t even respond back right away. I have a hair appointment that I’m going to have to cancel.

April 7, 2026
Unprompted review
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Reply from tunefulhair.com

Hi,friend. We are so sorry for this shipping delay. Over 80% of our orders can be shipped out within 24 hours after check out. There are some customization wigs that take 3-5 working days to process. We are truly sorry for this inconvience.I didn't find your order by your user name,would you mind send me an email to support@tunefulhair.com ?I will help you out ASAP.

Rated 5 out of 5 stars

Amazing

Amazing! highly recommend. true to length and very full

April 7, 2026
Unprompted review

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