While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The product I have purchased works fine, nothing to complete. I have swapped my PC (purchased a new one) and had issues with installing the program so I needed assistance with the license code. After... See more

Company replied

Rated 5 out of 5 stars

I have had to contact support a few times due to my inexperience with downloads etc. I am very pleased with the response time and efficient way my needs were met.

Company replied

Rated 4 out of 5 stars

Simple & easy to download to PC , and easy to stop subscription if you no longer require it .

Company replied

Rated 5 out of 5 stars

I had a few issues with this product which were totally my issues and had nothing to do with Tunesmake. The support I received was second to none and they didn’t make me feel burdensome at all. They g... See more

Company replied

4.7

Excellent

TrustScore 4.5 out of 5

41 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best Customer Service & Support Assistance Ever

The product I have purchased works fine, nothing to complete. I have swapped my PC (purchased a new one) and had issues with installing the program so I needed assistance with the license code. After I have requested the code, within couple of hours I have received a respond which I was not expecting this soon. Although I had a lifetime subscription, instead ignoring me, they have provided assistance/information and my program runs without any issues once again. Keep up the good work guys, I really appreciate.

April 24, 2026
Unprompted review
Tunesmake logo

Reply from Tunesmake

We’re so pleased you’re enjoying it. Thanks again for choosing us.

Advertisement
Rated 5 out of 5 stars

Support lives up to it's nasme

I have had to contact support a few times due to my inexperience with downloads etc. I am very pleased with the response time and efficient way my needs were met.

April 18, 2026
Unprompted review
Tunesmake logo

Reply from Tunesmake

Thanks for recommending us. We’ll continue giving our best service.

Rated 5 out of 5 stars

Excellent tool

Excellent tool.

Clean and quick DL. Nice Gui. I give it a ten

January 1, 2026
Unprompted review
Tunesmake logo

Reply from Tunesmake

Thank you so much for your kind feedback! We're really glad you're enjoying our software.

Rated 5 out of 5 stars

Great Support at Tunesmake

Support at Tunesmake is great and responsive. They helped me work through a change in the program super clearly and it worked right away. We had a little back and forth to clarify the issue, they asked for a screen video and it was solved.

February 20, 2026
Unprompted review
Tunesmake logo

Reply from Tunesmake

Thanks a lot for your review! We're happy to hear you had a great experience with our product.

Rated 5 out of 5 stars

I used this replace some old LPs and…

I used this replace some old LPs and cassettes I had sitting around, and around Christmas time. Easy to use. My only issue was trying to turn it off/ cancel my subscription.

February 21, 2026
Unprompted review
Tunesmake logo

Reply from Tunesmake

Thank you for your support. We truly appreciate it.

Advertisement
Rated 5 out of 5 stars

Superior product and exceptional customer service

I had a few issues with this product which were totally my issues and had nothing to do with Tunesmake. The support I received was second to none and they didn’t make me feel burdensome at all. They got me all sorted out and I’m using this product with ease and wonderful results.

February 16, 2026
Unprompted review
Tunesmake logo

Reply from Tunesmake

Thanks for the great review. We're glad you're satisfied.

Rated 5 out of 5 stars

Tunesmake's support team is great!

Tunesmake's support team is always very quick and you get several possibilities to troubleshoot. If they don't help at first try, Tunesmake Support assists you until they find a solution!
Very happy with them!

February 9, 2026
Unprompted review
Tunesmake logo

Reply from Tunesmake

We appreciate your feedback. It means a lot to us.

Rated 5 out of 5 stars

Excellent convertor

Excellent convertor. Very fast & great support

January 25, 2026
Unprompted review
Tunesmake logo

Reply from Tunesmake

Thanks for taking the time to write. We’re really glad it went smoothly.

Rated 5 out of 5 stars

Real human problem solvers !!

They answered to my request within a day and we quickly found a generous solution, that was a really good experience. Thanks a lot ! This makes the difference to companies with no or only AI support..
Thank you !!

January 13, 2026
Unprompted review
Tunesmake logo

Reply from Tunesmake

We’re so grateful for your feedback. It helps us grow every day.

Advertisement
Rated 5 out of 5 stars

App was simple to use and performed flawlessly.

App was simple to use and downloaded my music from Deezer flawlessly. Very pleased with this app. Customer service responds online in a timely manner and is thorough in their follow through.

January 14, 2026
Unprompted review
Tunesmake logo

Reply from Tunesmake

Happy to hear things worked well for you. We truly appreciate your support.

Rated 5 out of 5 stars

A great way to make a backup of your favourite tunes

The software does exactly what it says and is very easy to use. I only had one problem updating it and the tech support helped me sort it the very next day. There are various options to choose the quality and type of file to save the song as, and it saves all the relevant meta info. Very impressed.

January 15, 2026
Unprompted review
Tunesmake logo

Reply from Tunesmake

Thanks for your kind review. We’re always here if you need us again.

Rated 5 out of 5 stars

The software does what it says

The software does what it says, and the lifetime license was easily moved to a new machine. Great, responsive customer service!

December 30, 2025
Unprompted review
Tunesmake logo

Reply from Tunesmake

Thank you for your kind feedback! We’re glad to hear our product met your expectations.

Advertisement
Rated 5 out of 5 stars

Prompt help

Prompt help, rectified my issue quickly and courteously

December 2, 2025
Unprompted review
Tunesmake logo

Reply from Tunesmake

Thank you for taking the time to share your experience. We’re happy you’re satisfied!

Rated 5 out of 5 stars

Impecable

Impecable. Muy recomendable

November 14, 2025
Unprompted review
Tunesmake logo

Reply from Tunesmake

Thank you for your wonderful review. We're so glad our product worked well for you!

Rated 5 out of 5 stars

as a downloader from Tidal

I use the Tidal download and converter on both Windows and Mac. The software is very useful, works very well, although navigating the user interface to locate all the necessary settings isn't the easiest in the world. Customer service is also very good (especially by today's standards) - when I've had problems they've generally responded within acceptable timeframes and with useful advice.

November 12, 2025
Unprompted review
Tunesmake logo

Reply from Tunesmake

We truly appreciate your feedback. It means a lot to our team!

Rated 5 out of 5 stars

I love the product I download what I…

I love the product I download what I love music and I lost my laptop and there costumer service was so great they updated my account

November 2, 2025
Unprompted review
Tunesmake logo

Reply from Tunesmake

Thank you for sharing your experience. We're happy to know you're satisfied!

Advertisement
Rated 5 out of 5 stars

Fantastic

This is an easy yet sturdy app for music downloading. I love how it integrates well. Lots of options for naming tracks :) Highly recommend!

September 22, 2025
Unprompted review
Tunesmake logo

Reply from Tunesmake

Your satisfaction is our top priority — thanks for letting us know we’re doing well!

Rated 5 out of 5 stars

Good app and quality support

App works well. Support is very helpful and quick to respond. Thanks

August 4, 2025
Unprompted review
Tunesmake logo

Reply from Tunesmake

Happy to hear things worked well for you. We truly appreciate your support.

Rated 5 out of 5 stars

really great product

really great product, performs exactly as advertised and customer support is responsive

July 24, 2025
Unprompted review
Tunesmake logo

Reply from Tunesmake

Thank you! We’re always here if you need anything.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look