ThreatView - Turaco Labs Reviews 4

I am an online retailer using Big Commerce carts with Paypal as my merchant processor. Mastercard notified paypal that there was a code issue on my sites. A beaurocratic nightmare was ensuing with forms, dates, steps, procedures and threats of fines and turning off my large paypal merchant account! Big Commerce was of limited assistance and Paypal was like dealing with a robot. In desparation, I contacted TurcoLabs. They were amazing. Very responsive, easily navigated pinpointing the issues. Helped guide on resolution and with their connections, AND was able to keep Mastercard in the loop at the same time. Benjamin, the founder, reached out to me personally and sincerely cared. He was great. I also will be signing up for their free trial of ThreatView to keep an eye on my Big Commerce sites. If Mastercard is breathing down your neck, call these guys, they have an in.

I’ve been using ThreatView from Turaco Labs to secure my e-commerce site, and I couldn’t be happier with the product and especially the customer support. From the moment I reached out with some setup questions and security concerns, Andrew responded incredibly quickly—often within minutes—and resolved every single issue with clear, patient explanations. No runaround, no generic responses; he took the time to understand my specific setup and concerns, walked me through solutions, and made sure everything was working perfectly before signing off. It’s rare to get this level of personal, expert attention in tech support, and it made a huge difference, especially when dealing with something as critical as website security and PCI DSS compliance. The tool itself is impressive: real-time malware detection, automated compliance monitoring, and forensic-level insights give me real peace of mind that my site (and my customers’ data) is protected 24/7. Knowing threats like card skimmers are caught early has been invaluable for my business.If you’re running an online store and want powerful security without the headaches—plus truly exceptional support—ThreatView by Turaco Labs is a no-brainer. Special thanks to Andrew and the team for making the experience so smooth and stress-free!

It was an absolute pleasure working with Turaco Labs! Benjamin and his team consistently went above and beyond to help us tackle every challenge. With Threatview, you can be completely confident that you’re getting top-tier quality, insight, and support. And the best part? You’re talking to real humans who genuinely care—every question is answered, every time.

With so much in the news about global companies facing the challenges of hacks and breaches, Threatview provided us with an amazing tool that provided us with peace of mind. Knowing that their tool is constantly scanning our website to pick up malware and provide live checkout monitoring enables us to sleep better at night.

Having on hand highly skilled customer service agents (no bots) to help us through set up and answer any questions is also very refreshing, especially when like me you are not an IT whizz