TurboTenant Reviews 

617
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the software, website, and app to be user-friendly and intuitive, simplifying property management tasks. Many appreciate the efficient service, which streamlines processes like tenant screening, lease generation, and rent collection, making the overall experience peaceful and straightforward. The platform's ability to automate listings and manage various aspects of rental properties is frequently highlighted as a significant time-saver. However, some people were dissatisfied with aspects related to application fees. Several reviewers reported issues concerning application fees, specifically paying for properties that were already rented or concerns about the accuracy of listings leading to unnecessary application fees, causing frustration for applicants.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many finding the platform easy to use and... See more

Website

Customers had positive experiences with the website, finding it user-friendly and easy to navigate for... See more

Application

Clients share positive opinions on the app, finding it to be a very helpful tool for organizing operations... See more

Payment

Customers consistently note ambiguous experiences with payment, with some finding the platform easy to use... See more

Service

Users describe positive interactions with service, with many reviewers highly recommending the platform and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The software overall works very well. The customer service team is helpful and kind. The company has very fair and affordable pricing. I do wish that the feedback from renters monthly notifications we... See more

Company replied

Rated 5 out of 5 stars

Although I had to "fudge" the date for this review in terms of WHEN I had used them prior, Turbotenant has been extremely helpful to me in the past. I needed help to rent out my home in 2015 when my... See more

Company replied

Rated 5 out of 5 stars

Turbotenant dumbed down the interface to the point that it is near fun in place of the tediousness expected of both the app and the work of landlording. Genius intuitive engineering on the part of the... See more

Company replied

Rated 5 out of 5 stars

We are a young lower income family who rents out our home. TurboTenant has been SO HELPFUL for us! Whenever I need to post a listing, it will automatically post to all the different rental platforms.... See more

Company replied


Company details

  1. Property Management Company
  2. Property Investment
  3. Real Estate Rental Agency
  4. Software Company
  5. Software Vendor

Written by the company

Free landlord software for owners and property managers to market rental properties, screen tenants (get credit reports and criminal background checks), collect online rental applications and online rent payments. 100% free for landlords.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

617 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 79% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(617)

244 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Turbotenant is comprehensive and makes…

Turbotenant is comprehensive and makes a great assistant for a successful Landlord. Great product for the money.

March 1, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks so much for the 5-star review! We're thrilled TurboTenant made your rental process smoother. We're always here to support your journey. Happy renting!

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Rated 1 out of 5 stars

Turbo Tenant user for two properties

Turbo Tenant user for two properties. Tenants left early and are getting notices of late payment. Tried to call cust svs and after too long, hung up on me. Not impressed at all.

March 5, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Hi there, we're so sorry you're experiencing difficulties. I've flagged this to my team and if you could shoot a quick email to support@turbotenant.com a member of our team can help you out ASAP.

Rated 5 out of 5 stars

TurboTenant has made my life as a Real…

TurboTenant has made my life as a Real Estate Investor and Landlord much easier. I would highly recommend it to everyone.

March 4, 2026
Unprompted review
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Reply from TurboTenant

We appreciate the fantastic rating! Helping landlords and renters save time is what we’re all about. Thanks for choosing TurboTenant!

Rated 5 out of 5 stars

I didn’t have to much issue except…

I didn’t have to much issue except copying the multiple dogs in from application to the lease agreement for pets. Also, had to have CoPilot determine how heavy the new tenant trucks and change weight of parked vehicles which shows one ton limit and change it to 3ton.

February 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Great app

This app is reasonably priced easy to use and has a great interface for the renter.

March 1, 2026
Unprompted review
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Reply from TurboTenant

We appreciate the fantastic rating! Helping landlords and renters save time is what we’re all about. Thanks for choosing TurboTenant!

Rated 5 out of 5 stars

I am very thankful for this site to…

I am very thankful for this site to lease out my rentals. Very happy with it, no complaints

February 28, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you for taking the time to leave such a great review! We're committed to making your rental experience simple and stress-free.

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Rated 5 out of 5 stars

Easy & multiple listing!

I like the multiple postings. The application process makes it easy to determine if I want to offer a showing.

February 24, 2026
Unprompted review
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Reply from TurboTenant

Your 5-star rating means a lot to us! We’re grateful you trust TurboTenant for your rental needs. Let us know how we can continue supporting you.

Rated 5 out of 5 stars

Member services is extremely well…

Member services is extremely well managed. Im new but so far do good

February 28, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Wow, thanks for the 5 stars! Let us know if there's anything more we can do to help.

Rated 5 out of 5 stars

Very happy with TurboTenant

Very happy with TurboTenant. Very user friendly. Makes the whole process of finding and keeping good tenants easy. Thank you!

February 27, 2026
Unprompted review
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Reply from TurboTenant

We appreciate the fantastic rating!

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Rated 5 out of 5 stars

Worth It!

TurboTenant has made managing my rental smooth and simple. I can communicate with tenants, conduct screenings, securely collect payment, generate leases, and more all in one spot. I was hesitant about becoming a landlord, but TurboTenant gave me a boost of confidence and helped me make the plunge!

February 26, 2026
Unprompted review
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Reply from TurboTenant

Thank you for the glowing review! It’s great to hear TurboTenant is working well for you. We're here anytime you need us.

Rated 4 out of 5 stars

Other than a few minor glitches

Other than a few minor glitches, such as having to reload a few times while working in the app on Windows 11, everything seems to work verygood.
Another pet peeve of mine is that if TurboTenant is going to send a request for the review to my email. Then, if I do decide to fill that out, the very least that TurboTenant can do is pre-fill my email and contact information at the end of the request. Nobody likes wasted redundancy.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Lanlord friendly easy to navigate

February 25, 2026
Unprompted review
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Reply from TurboTenant

We truly appreciate your positive feedback! Our goal is to make renting hassle-free, and we’re so glad that shows in your experience.

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Rated 5 out of 5 stars

Turbo tenant is incredible

Turbo tenant is incredible. I use it all the time. Couldn’t be happier with it.

February 22, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for the amazing review! Hearing that TurboTenant helped streamline your process means everything to our team.

Rated 5 out of 5 stars

The software is great and very easy to …

The software is great and very easy to use. It gives you everything you need. All the forms, contracts, credit checks, referrals from previous landlord and more. As a landlord, it's all I need.

February 21, 2026
Unprompted review
TurboTenant logo

Reply from TurboTenant

Five stars, thank you! We're excited that TurboTenant is helping you manage your rental journey with confidence. We’re always here to help!

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