Turcamart Reviews 

367
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast international shipping and the careful, protective packaging that ensures items arrive fresh and intact. People also genuinely appreciate the wonderful selection of foreign snacks and specialty products that are difficult to locate elsewhere. Shoppers consistently note that the website is easy to navigate, making the entire purchasing process smooth and satisfying from start to finish. Some reviewers were not happy with delivery delays or order fulfillment issues affecting their packages. A few customers also mentioned concerns regarding product freshness or packaging problems upon arrival.

What people talk about most

Product

Users describe positive interactions with product, highlighting the high quality, fresh taste, and fair... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting exceptionally fast... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items are exceptionally fresh,... See more

Order

Customers had positive experiences with order, highlighting fast processing and quick international shipping... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficient support and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They have the best products. Their website is easy to navigate. Their customer service is top notch. We get what we order very quickly. In a few instances, where they had to replace some foods with ot... See more

Company replied

Rated 5 out of 5 stars

Excellent experience! I ordered from TurcoMart and everything went perfectly. The purchase was safe, the product was exactly as described, and the packaging was excellent. What impressed me the most... See more

Company replied

Rated 5 out of 5 stars

This was my first experience shopping with Turcamart. The experience was very nice. The website was easy to navigate. The Turkish tea products that I purchased were fresh and choices plentiful. I am... See more

Company replied

Rated 5 out of 5 stars

Easy to use website and great product selection. Order tracking is good with periodic updates. My order was extremely well packed so no issues whatsoever on arrival and even the cold item was still co... See more


Company details

  1. #3 of 11 best companies in Grocery Delivery Service
  2. #3 of 8 best companies in Candy Store
  3. #2 of 11 best companies in Grocery Store
  4. #1 of 1 best companies in Halal Restaurant
  5. #9 of 23 best companies in Internet Shop
  6. #2 of 9 best companies in Organic Food Store

Written by the company

Discover Turkish Treasures at Turcamart! Lightning-fast 2-4 day expedited shipping, top-notch service, and great products! Explore Turkish delights, baklava, snacks, chocolates, Turkish magazines, and more!


Contact info

4.8

Excellent

TrustScore 5 out of 5

367 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(367)

144 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Was quick

Was quick, reasonably priced and just what I wanted!

March 28, 2025
Turcamart logo

Reply from Turcamart

Thank you for your feedback! We're glad to hear that your order arrived quickly, was reasonably priced, and was exactly what you wanted. We always aim to provide a smooth shopping experience with quality products. We look forward to serving you again soon!

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Rated 5 out of 5 stars

Fast shipping, great communication

I expected to receive my chocolate a week after ordering. Instead I received it in 3 days which made me very happy. Communication was also great. I would purchase from them again.

April 7, 2025
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Reply from Turcamart

Thank you for your feedback! We're glad to hear that your chocolate arrived even faster than expected and that our communication met your expectations. We always strive to provide quick shipping and clear updates for our customers. We look forward to serving you again soon!

Rated 5 out of 5 stars

WONDERFUL COPPER SAMOVAR!! 🫶🏾

👍🏿👍🏿RECEIVED QUIKLY AND IN EXCELLENT CONDITION, MINUS ANY SHIPPING DEFECTS 🤗. MY COPPER SAMOVAR IS VERY EASY TO FIRE AND THE WATER KEEPS HOT FOR A LONG TIME, SEVERAL HOURS AFTER FIRE GOES OUT. IT IS BEAUTIFUL TO LOOK AT AND I AM USING ALMOST EVERYDAY. THANKS SO MUCH TO THE MAKERS AND FOR MAKING AVAILABLE 💝.

April 7, 2025
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Reply from Turcamart

Thank you so much for your detailed feedback! We're delighted to hear that your copper samovar arrived quickly and in excellent condition, and that it works so well for you. It’s wonderful to know you’re enjoying its beauty and functionality every day. We appreciate your kind words and are happy we could make this special item available to you!

Rated 5 out of 5 stars

Very fast shipment

Great products. Fast shipment. Awesome customer service. Well done guys.

April 2, 2025
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Reply from Turcamart

Thank you for your feedback! We're glad to hear that you’re happy with our products, fast shipment, and customer service. We always strive to provide a smooth and enjoyable shopping experience. We look forward to serving you again soon!

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Rated 5 out of 5 stars

BEST PRICES,BEST SERVICE,TRUSTED,HIGHLY RECOMMEND

BEST PRICES,BEST SERVICE, VERY FAST SHIPPING, TRUSTED COMPANY, THEY CARE ABOUT THEIR CUSTOMERS, HIGHLY RECOMMENDED, THANK YOU GUYS...

March 26, 2025
Turcamart logo

Reply from Turcamart

Thank you for your amazing feedback! We're thrilled to hear that you’re happy with our prices, service, and fast shipping. We always strive to care for our customers and provide a trustworthy shopping experience. Your recommendation means a lot, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Excellent

Fast delivery! Everything was packaged perfectly. Thanks for the small gift! I’ll definitely order from them again!

March 25, 2025
Turcamart logo

Reply from Turcamart

Thank you for your feedback! We're glad to hear that your order arrived quickly and was perfectly packaged. It's great to know you enjoyed the small gift as well. We look forward to serving you again on your future orders!

Rated 5 out of 5 stars

Fast service and delivery

Fast service and delivery! Package came within two days to Denmark.

Would definitely recommend and order from this website again 🤩!

March 25, 2025
Unprompted review
Turcamart logo

Reply from Turcamart

Thank you for your wonderful feedback, Freia! We're thrilled to hear that your package arrived so quickly to Denmark, and we're delighted you had a great experience. We look forward to serving you again in the future! 😊

Rated 5 out of 5 stars

Quick, delish

This order was shipped out quickly and the products were great.

March 12, 2025
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Reply from Turcamart

Thank you for your feedback, Michelle! We're so glad to hear that your order arrived quickly and that you loved the products. We always strive to provide a fast and seamless experience for our customers. Looking forward to your next order!

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Rated 5 out of 5 stars

Great customer service.

Great customer service. I have ordered 5 different times and have never been disappointed. Delicious items for sale.

March 20, 2025
Unprompted review
Turcamart logo

Reply from Turcamart

Thank you for your wonderful feedback, David! We're thrilled to hear that you've had such a positive experience with us every time you’ve ordered. We always aim to offer delicious products and excellent customer service, and it's great to know we've met your expectations consistently. We look forward to your future orders and continuing to serve you with the best of what we offer!

Rated 5 out of 5 stars

Excellent customer service even after delivery

Great shopping experience, superb customer service - they are very responsive even after delivery.

March 11, 2025
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Reply from Turcamart

Thank you so much for your kind words, Arzu Hanım! We're thrilled to hear that your experience with Turcamart has been excellent, both during and after delivery. We always strive to provide top-notch customer service, and it means a lot to us that you’ve recognized our efforts. We look forward to continuing to serve you and ensuring your future orders are just as smooth and enjoyable. Thank you for being a valued customer!

Rated 5 out of 5 stars
Turcamart logo

Reply from Turcamart

Thank you for your feedback! We're glad to hear that your order was accurate and arrived quickly. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Fast service and great product

Fast service and great product

March 8, 2025
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Reply from Turcamart

Thank you for your feedback, Mahmoud! We're happy to hear that you were pleased with both our fast service and the quality of the product. We appreciate your support and look forward to serving you again soon!

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Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, straightforward purchase and delivery was excellent

March 1, 2025
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Reply from Turcamart

Thank you for the wonderful feedback, Rhonda! We're thrilled to hear that you had a fantastic experience with us. We're glad that your purchase process was straightforward and that the delivery met your expectations. We appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

Awesome service

Thank you for the timely arrival of my order. Everything was perfectly packed, and I appreciated the freebies. Next time, please don't send me anything with coconut flavor.

March 6, 2025
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Reply from Turcamart

Thank you so much for your kind feedback, Agnes! We're so happy to hear that your order arrived on time and in perfect condition. We're glad you liked the freebies as well! Please remind us to avoid shipping anything with coconut flavor in order notes section when you place a new order. We'll make sure to avoid sending anything with coconut flavor. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts. We look forward to serving you again! 😊

Rated 5 out of 5 stars

Thankyou very much. Maria

Thankyou very much.
Very great products and some free gifts inside.
Fast delivery and safe process.
5 stars for professionalism.

March 6, 2025
Turcamart logo

Reply from Turcamart

Thank you so much for your kind words, Maria! We're thrilled to hear that you're happy with both the quality of our products and the speed of delivery. We're also glad you enjoyed the free gifts! Your 5-star feedback means a lot to us, and we're always here to ensure you have a smooth shopping experience. We look forward to serving you again! 😊

Rated 5 out of 5 stars

Quality products

Quality products, fast shipping.

March 13, 2025
Unprompted review
Turcamart logo

Reply from Turcamart

Thank you for your review, Lotus Logistics! We're delighted to hear that you're happy with both the quality of our products and the speed of our shipping. We look forward to your next order!

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Rated 5 out of 5 stars
Turcamart logo

Reply from Turcamart

Thank you for your feedback, Shaqalia! We're glad to hear that you had a fast and smooth delivery experience. We always strive to get your orders to you as quickly as possible. We look forward to serving you again soon! 😊

Rated 5 out of 5 stars

Outstanding Customer Service

Great variety available, fast shipping! Above all, OUTSTANDING customer service!!!

March 3, 2025
Turcamart logo

Reply from Turcamart

Thank you so much, Venus! We're delighted to hear that you enjoyed our wide selection of products and fast shipping. Customer satisfaction is at the heart of everything we do, and knowing that you found our service outstanding truly means a lot to us. We appreciate your support and look forward to serving you again soon! 😊

Rated 5 out of 5 stars

Highly recommend

Items well packaged and fast shipping. My items tasted fresh.

February 28, 2025
Turcamart logo

Reply from Turcamart

Thank you, Lady Jane! We're so glad to hear that your items arrived quickly, well-packaged, and fresh. We appreciate your recommendation and look forward to serving you again!

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